The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power off and back on and was able to go 1 mile home before it shut off In The driveway with all the same lights and no power.
2024 Jeep Wrangler transmission complaints
Page 7 of 7: complaints 161 to 182 of 182, newest first, as owners wrote them.
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
A software update appears on the screen. I hit update and got out of the Jeep. A number of hours later I started up the Jeep and drove away, about a mile down the road while driving the Jeep entirely shutdown. The motor was off and I had not control. The dash told me to put it in park and update. I was luckily in a spot where I could just stop in the middle of the road, I put it in park restarted but now with the check engine light on. I was able to limp home. It was very scary as if it was a more major road I could have caused an accident.
The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile
After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless.
When I pulled my Jeep 4xe into my garage, I got an alert on my radio saying my Jeep needed to updated. I selected to go ahead and update it. The next time I drove my vehicle, I made it about a quarter mile. When I was crossing an intersection, all of the lights on my dash went crazy and my Jeep completely shut down. Luckily I could put it into neutral to coast through the busy intersection. It was very scary. I had to pull over, turn it off and back on again. It did start up and continued to drive. Now my check engine light is on.
After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash.
This issue happens after an update on the car. Within 10 minutes after the car update the engine light came on and the car shut down on the road completely unable to drive . Without a warning, car stop to a complete shutdown while driving. My safety was at risk 5 times almost got into a car accident due to this issue where the car completely stopped while driving. Steering wheel completely locks when the car shuts down.
Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park.
OTS update today on 10-10-25 on my 2024 Jeep Wrangler 4XE caused my Jeep to stall/die about a mile from my house losing all engine/motor power and my Drive selector D to begin flashing. I had to put my Jeep in park in a busy intersection narrowly being hit several times by oncoming traffic. I had to put in park and shut the Jeep completely off, then back on and finally after reboot, could put in drive to safely get out of the intersection. My check engine light is now on and I have zero trust in my Jeep and know it is EXTREMELY dangerous to safely drive. When all traffic was gone, I made it home, but engine light is on, and radio display that shows icons are all missing, and screen is flashing and changing screen sizes. Jeep is not drivable.
Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues.
After a software update tonight, the jeep shut down while driving, loosing all power, and indicating to shift the vehicle to park. after that restarted the vehicle and got CEL code P1E1D and the vehicle went into limp mode.
Did a software update on my car. Afterwards I turned it on and it started up really rough then a couple minutes later it shut off.
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that the federal safety agency include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
Firsts, "service shifter" came up on the dash, with no other lights. Followed by the check engine light. After that, there was a red tortoise that appeared on the dash that said "vehicle speed may be limited". After which the throttle response was limited and I couldn't accelerate over 10 mph. Within 30 seconds of that the steering wheel locked up, not allowing me to turn and the throttle response died. The vehicle stopped. I turned the vehicle off and back on and began to drive again, almost immediately the same error messages came up, followed by a locked steering wheel (unable to turn) and no acceleration. At this point, the dash board began to illuminate all lights, "Auto Emergency Braking Unavailable", "service shifter" "Service transmission" etc. With the fuel cluster jumping and dropping. Following this, the windshield wipers began to go without control and then the vehicle died and was unable to be started.
The contact owns a 2024 Jeep Wrangler. The contact stated that the manual transmission failed to operate as designed, and the vehicle intermittently hesitated while shifting gear. The contact stated there was no warning light illuminated. The vehicle was taken to a dealer who was unable to duplicate the failure or determine the cause of the failure. The dealer contacted the manufacturer about replacing the transmission under warranty; however, the manufacturer denied the request. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 5,000.
On 12/06/2024 while driving on highway around 65 mph, hear loud bang and vehicle shut off (no warnings). Thanks to quick action of drive alongside, was able to get to side of highway without accident. Would restart but would not go into gear. Upon towing to dealer, discovered catastrophic failure of rear shaft and rear differential. Drive shaft broke off the differential. Dealer waiting on back ordered parts before they can determine if problem was by driveshaft, differential, or some other part of the drivetrain.
While driving the vehicle, I received a warning that the clutch was overheated. A few days later, it had no acceleration while merging onto the freeway. Fourth fifth and sixth gears had zero acceleration and I was almost runoff the road. The vehicle would not go over 70 miles an hour And the cruise control failed. It told me service required. I took the vehicle into the dealer and they told me there were no codes so there was nothing they could do unless I made an appointment. Which I did their convenience was two days later. As I was leaving, they informed me that it would cost $180 to diagnose the problem, even if there was no problem. Since the initial problem, the vehicle has hesitated in all gears and has lost its “Peppiness” The vehicle is a brand new 2024 model. After googling I found that there was a recall up to 2023 models stick shift clutch overheating. I suspect they did not fix the issue and my 2024 may catch fire as well, also the lack of power is disheartening while driving And may also pose a risk.
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.
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