Weld on frame of 5th wheel attachment. Hitch I beam tore loose from cross member tubing, tearing the tubing completely apart. Crossmember broke at hitch attachment point. Had we not caught it when stopping to camp, the trailer could have broken loose from the truck injuring us or anyone behind us on the road.
The worst 2019 Keystone Hideout problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
Recalls 4
Equipment: recreational vehicle/trailer: lpg systems
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
- Risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-414.
Recall number 21V708000 · Recall details
Equipment: other: labels
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
- Risk
- If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
- Remedy
- Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-359.
Recall number 19V611000 · Recall details
Power train: axle hubs
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
- Risk
- If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-340.
Recall number 18V843000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
- Risk
- If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-334.
Recall number 18V723000 · Recall details
Technical service bulletins for the 2019 Keystone Hideout 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Attached are the updated repair instructions for KSB-200305
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)...
- This is the repair instructions for advisory 19-352
- This is the owner notification letter advisory 19-352
- This is the dealer letter for advisory 19-352
What 2019 Keystone Hideout owners say
Most recent owner complaints, unedited.
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Questions about the 2019 Keystone Hideout
Is the 2019 Keystone Hideout reliable?
Owners have filed 1 complaint about the 2019 Keystone Hideout, close to a typical Hideout model year.
What is the most common problem with the 2019 Keystone Hideout?
Body and structure, with 1 complaint.
How many recalls does the 2019 Keystone Hideout have?
4 recalls, covering equipment, power train and suspension.
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