The entry steps into my fifth wheel trailer had a failure. The rivet in the second step from the bottom broke when stepped on, allowing it to collapse on one side. I have temporarily repaired the step with a bolt. I also contacted keystone on the date of this complaint only to be told my VIN was not within the recall scope even though the step assembly is made by hickory springs.
The worst 2013 Keystone Montana High Country problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
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Recalls 1
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
- Risk
- If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
- Remedy
- Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1‑866‑425‑4369. Keystone's campaign recall number is 13-193.
Recall number 13V155000 · Recall details
See all 1 recalls for the 2013 Keystone Montana High Country
Defect investigations
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V‑409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.
PE15018
What 2013 Keystone Montana High Country owners say
Most recent owner complaints, unedited.
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Questions about the 2013 Keystone Montana High Country
Is the 2013 Keystone Montana High Country reliable?
Owners have filed 1 complaint about the 2013 Keystone Montana High Country, close to a typical Montana High Country model year.
What is the most common problem with the 2013 Keystone Montana High Country?
There are not enough complaints to tell.
How many recalls does the 2013 Keystone Montana High Country have?
1 recall, covering equipment.
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