I purchased a 2019 Keystone Springdale RV from The Keystone RV Company in 2019, since then, the vehicle had several recalls from the National Highway Traffic and Safety Administration. I have made several attempts to contact the company but they are not returning my calls and are not offering any type of solution to this matter. The vehicle is unsafe to operate at this time. Please assist. The recall from the federal safety agency is listed below: September 13, 2021 the federal safety agency CAMPAIGN NUMBER: 21V708000 Propane Regulator May Fail and Cause Fire Increased propane pressure can enlarge the flames in gas appliances, increasing the Additional Information About You (optional) Statement Attorney General's Role risk of a fire. November 28, 2018 the federal safety agency CAMPAIGN NUMBER: 18V843000 Insufficient Grease on Bearings may cause Failure If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash. October 15, 2018 the federal safety agency CAMPAIGN NUMBER: 18V723000 Missing Bearing Races Causing Hub to Overheat If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
The worst 2019 Keystone Springdale problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Wheels1
Recalls 3
Equipment: recreational vehicle/trailer: lpg systems
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
- Risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-414.
Recall number 21V708000 · Recall details
Power train: axle hubs
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
- Risk
- If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-340.
Recall number 18V843000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
- Risk
- If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-334.
Recall number 18V723000 · Recall details
Technical service bulletins for the 2019 Keystone Springdale 6
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dealer letter and revised repair instructions for 23-438
- It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly...
- Attached are the updated repair instructions for KSB-200305
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)...
- This is the repair instructions for KSB-191007
- Letter to dealers for KSB-191007
What 2019 Keystone Springdale owners say
Most recent owner complaints, unedited.
2019 keystone springdale. Consumer writes in regards to propane regulator safety recall. The consumer stated the vehicle was emitting heavy smoke from the wheel area. There was also a strong propane odor emitting form the control valve, causing the consumer to experience headache. The consumer requested the vehicle be bought back and be refunded any related charges.
Compare the 2019 Keystone Springdale
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Questions about the 2019 Keystone Springdale
Is the 2019 Keystone Springdale reliable?
Owners have filed 2 complaints about the 2019 Keystone Springdale, close to a typical Springdale model year.
What is the most common problem with the 2019 Keystone Springdale?
Wheels, with 1 complaint.
How many recalls does the 2019 Keystone Springdale have?
3 recalls, covering equipment, power train and suspension.
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