On random occasions, car will display "check hybrid system" and go into limp mode (limiting speed significantly) check engine, oil, and battery lights also illuminate. Had car serviced twice by dealership who cannot replicate the error, nor can they find any engine codes stored. However, this incident keeps occurring. Planning on having the car serviced again and not picking it up until it's figured out, but also wanted to report this incidence as I have seen several posts with other people complaining of the same issue. Concern is for if this happens randomly at freeway speeds and becomes a serious road hazard.
2025 Kia Carnival Hybrid engine problems
21 complaints (30% of all complaints for this car).
- owner complaints
- 21
- of this car's complaints
- 30%
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Kia Carnival Hybrid engine problems in other years
Specific symptoms reported on the 2025 Kia Carnival Hybrid engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2025 Kia Carnival Hybrid owners say
Most recent owner complaints, unedited.
My vehicle keeps throwing a code “check hybrid system” and slowing me down to 30mph, it will not accelerate. This is extremely dangerous. I can restart the car and it’s fine but this is a major safety issue considering it keeps happening
My 2025 Kia Carnival Hybrid is experiencing repeated electrical and hybrid battery failures. The battery has died multiple times, and the vehicle has shut off while driving, including at higher speeds. When the vehicle shuts off, all electrical systems reset, warning lights flash, and the dashboard displays “User Authorization” notifications. This creates a serious safety hazard for me and my passengers. The defect has occurred multiple times and remains unresolved despite dealer visits. Kia corporate is not responding and is redirecting me back to BBB Auto Line without providing any repair plan. The defect is ongoing and poses a risk of crash, injury, or loss of vehicle control. These symptoms match other Carnival electrical/battery complaints already filed with the federal safety agency, including sudden shutdowns, battery failures, and electrical resets. I am submitting this report because the defect continues and Kia has not provided a permanent repair.
Van made a loud pop noise and lost power. The HSG belt tensioner spring fell off it's seat loosing tension on the HSG belt. Was unsafe but luckily it happened before getting on the freeway, and coasted into a parking lot. Yes, it's at the dealership getting a replacement tensioner and belt. I believe so. No notification prior to failure, it was sudden.
I am filing this complaint to report a recurring, life-threatening safety defect in my 2025 Kia Carnival Hybrid involving the battery and hybrid propulsion system. This defect has occurred twice, and despite dealer repair attempts, it has not been resolved. On both occasions, while the vehicle was in operation, the hybrid system failed without warning. The vehicle displayed a hybrid system failure alert, lost the ability to accelerate normally, and became unable to maintain safe driving speeds. On the most recent occurrence, the sudden and unexpected loss of vehicle power created an immediate risk of collision. The vehicle’s failure while in traffic nearly resulted in a serious crash. I was driving with passengers at the time. The vehicle was taken to an authorized Kia dealership for repair following each incident. The same defect has now recurred after the first repair was completed, demonstrating that the underlying cause has not been identified or corrected. This defect substantially impairs the safety of the vehicle. The sudden loss of hybrid system function and propulsion while driving at road speed creates a direct and serious risk of accident, injury, or death to the vehicle’s occupants and to other drivers on the road. I am a [XXX] resident and am aware that this defect is not isolated to my vehicle. Numerous other 2025 Kia Carnival Hybrid owners have filed similar the federal safety agency complaints regarding battery failure and sudden loss of acceleration. I urge the federal safety agency to open a formal investigation into this defect and to require Kia Motors America to issue a safety recall. I am currently too frightened to operate this vehicle and request urgent attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Despite being only 18 months old with under 26,000 miles, the vehicle suffered a catastrophic failure with no prior dashboard warnings. While driving at highway speeds, loud cracking noises occurred while the engine was running, though we were able to pull off safely. The incident resulted in a burning smell, fumes, and rapid battery drain; subsequent inspection revealed a sheared tensioner spring and a critical VDCU diagnostic code (P1A7795), indicating a "Check Generator Belt" error and a major hybrid power control system failure.
The vehicle shows a Driver Assistance System Warning randomly. Then the vehicle is unable to accelerate past ~30MPH. We almost got hit when this happened. The warning does not show up in notifications nor does it show up in diagnostics. It gets reverts back to normal when the vehicle is turned off then turned back on. It seems to reset.
While driving the car it will stick in the electric mode and not go back into gas mode. You will only be able to go up to 30-35 miles an hour and in order to fix this issue as of right now all I could do was have to pull over to the side of the road put the car in park turn it off and turn it back on. I worry that this issue will be even worse if I was on the interstate and my car was getting stuck in electric mode and then it’s a safety issue, especially since I have kids in the car. I’m majority of the time being a minivan. I have seen other people post on forms about this issue and it not being fixed by Kia
While driving around, the van will go into "limp mode" effecting my speed and acceleration. Then the battery will become drained and the car alarms me to "Check Hybrid System. Stop safely." It seems the hybrid system fails to switch from battery to engine when the battery gets too low, creating the alert. While the vehicle is still running, I will check the diagnostics on the dashboard and it shows no faults: "all systems normal." This is very dangerous as the vehicle can stop running at any moment and could leave me stranded in the middle of the road. I brought the vehicle into the dealership, but they were unable to recreate the problem. While the vehicle was at the dealership, they performed the HVAC control unit upgrade due to a recall. After receiving the vehicle back, this issue has persisted. I do not know if the dealership inspected the vehicle. No other company or entity has inspected the van. This issue first appeared in the first week of November 2025. The issue didn't happen again until 2 weeks later. Now the issue persists almost daily.
Vehicle will randomly not engage into 3rd gear or go faster than 31 mph. The engine temp will increase as the RPMs continue to stay elevated since the vehicle isn’t engaging 3rd gear.
Questions about the 2025 Kia Carnival Hybrid engine
Does the 2025 Kia Carnival Hybrid have engine problems?
Owners have filed 21 complaints about the engine of the 2025 Kia Carnival Hybrid, 30% of all its complaints.
At what mileage do 2025 Kia Carnival Hybrid engine problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2025 Kia Carnival Hybrid engine?
There is no recall for this problem on this model year.
Other 2025 Kia Carnival Hybrid problems
Acceleration 28Electrical 25Transmission 16Fuel system 11Brakes 4Airbags 2Body 2Driver assistance 2Seat belts 2Visibility 2Locks 1Seats 1
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