The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did not deploy at any time during the failure. A woman was knocked over by the vehicle as a result of the failure. The woman sustained a cut to her right hand and suffered pain to the right side of her body. The woman was taken to the hospital by ambulance for treatment, her whereabouts remain unknown. The contact was treated at the scene by paramedics but did not need further medical assistance. A police report was filed. The vehicle was towed from the scene to an independent mechanic and was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was 99,700.
2012 Kia Soul airbags problems
17 complaints (3% of all complaints for this car). Typical mileage when it fails: 68,000. 15 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 3%
- typical mileage
- 68,000
- crashes
- 15
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Kia Soul airbags problems in other years
Specific symptoms reported on the 2012 Kia Soul airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2012 Kia Soul owners say
Most recent owner complaints, unedited.
The contact owns a 2012 Kia Soul. The contact stated that while making a left turn a second vehicle crashed into the passenger side of the vehicle. During the crash no air bags deployed. The driver sustained a minor neck injury which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. In a second incident, the vehicle crashed down an embankment, and again no airbags had deployed. The driver sustained a minor neck injury that did not require medical treatment. Recently while operating the vehicle the check engine light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and the engine was burning excessive oil and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 90,000.
On July 14, 2022 at approximately 7:41 pm in Jacksonville, FL. The car hydroplaned and flip 3 times which ended up with the vehicle have significant damage to the front end and roof of the car. The driver side airbag did not deploy during this accident. Which makes me real concern, thank goodness my son-in law was able to walk away from the crash. However he is now experiencing problems from the impact and faulty air bags not deploying. I noticed that a recall was for 2014 but did not include the 2012 model. This is something of concern and needs to be investigated. The car has since been donated to DAV, if this information is needed please let me know as well as pictures of the vehicle.
On April 25, 2022 the airbag light illuminated on the 2012 Kia soul. It was taken to the shop a Kia dealer on May 3, 2022. We were told by the mechanic that a contact assembly clock spring malfunctioned and if not repaired would be dangerous to drive the car because the airbag may not deploy. We inquired whether this issue was covered on the Kia airbag recall number SC229. Because this recall only covered Kia souls July 21, 2013-June 20, 2014.
My 2012 kia soul has started to make a clunking sound when turning the steering wheel. On top of this the steering has become very loose when driving. While driving the wind blew at the car and the steering being so loose caused me to almost loose control and crash. Lucky for me there wasn't another car around or it would have hit me head on. It's hard to control it especially at higher speeds. I also noticed that the air bag light is constantly on also now. I'm not sure why that is happening. I hope it works in case this steering issue causes me to wreck. I need the car to drive to work and don't have the money to pay dealership to even look at it. While driving on the highway has become very nerve-wracking due to steering being so loose. I have read that everyo e with this year and model are having similar issues.
Tl* the contact owns a 2012 kia soul. The contact stated that while the driver was going north on the outside lane at an intersection with the green traffic signal, another vehicle driving south made a left turn and crashed into the front of the drivers vehicle. The drivers side air bag deployed with force as well as fragments and a chemical substance that damaged the contacts left hand. The driver also sustained bruising and burns to the bust and chest. The injuries sustained from the impact of the air bags required further medical treatment. A police report was filed. The vehicle was towed to a impound lot and to be inspected and diagnosed to determine the failure. The manufacturer was not notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2012 kia soul. The contact stated that while driving at an unknown speed over a pothole, the driver lost control of the vehicle crashing into the barrier and rolling over several times. The air bags failed to deployed. A police report was filed. Neither the driver nor the passenger sustained any injuries. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 70,000. Updated 05/25/16*lj
Tl* the contact owns a 2012 kia soul. While driving approximately 15 MPH, the contact miscalculated a turn and crashed into a pole. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to a dealer, but was not repaired. The failure mileage was 15,000....updated 02/04/16 *bf the consumer stated the vehicle was repaired.
Driving a 2012 kia soul, truck unexpectedly stopped in front of me, light was green. Managed to stop and got hit in the rear by a jeep, my vehicle was propelled into the pickup in front of me. Suffered injuries to neck, shoulder, r/arm r/elbow. Airbags did not deploy. Set restraints we all that prevented me from hitting the steering wheel and windshield. Injuries were from airbag not deploying properly. None deployed. Damage to front ansd rear of car, might be totaled.
Tl* the contact owned a 2012 kia soul. While driving 65 MPH during inclement weather, the vehicle began to hydroplane. As a result, the contact lost control of the vehicle and it rolled over multiple times. The air bags failed to deploy. A police report was filed. The contact sustained minor neck and back injuries that required medical attention. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 73,000.
Questions about the 2012 Kia Soul airbags
Does the 2012 Kia Soul have airbags problems?
Owners have filed 17 complaints about the airbags of the 2012 Kia Soul, 3% of all its complaints.
At what mileage do 2012 Kia Soul airbags problems start?
The typical (median) mileage in owner complaints is 68,000 miles.
Was there a recall on the 2012 Kia Soul airbags?
There is no recall for this problem on this model year.
What year does the Kia Soul have bad airbags?
The Kia Soul model years with the most airbags complaints are 2011 (26 complaints), 2014 (26 complaints) and 2010 (21 complaints).
Other 2012 Kia Soul problems
Engine 221Steering 167Brakes 46Electrical 38Fuel system 23Transmission 21Body 18Driver assistance 11Acceleration 10Lights 10Suspension 7Visibility 6Wheels 6Locks 5Seat belts 4Tires 3
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