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2012 Kia Soul electrical problems

38 complaints (7% of all complaints for this car). Typical mileage when it fails: 68,000. 2 crashes reported.

owner complaints
38
of this car's complaints
7%
typical mileage
68,000
crashes
2
recalls
0

Which part fails

  • Instrument cluster/panel
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Kia Soul electrical problems in other years

2010201520202025

Specific symptoms reported on the 2012 Kia Soul electrical

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fire or smoke 28Backup camera 6

Related recalls

No recalls on record for this model year.

Related investigations

Non-crash Vehicle FiresOpened March 29, 2019, closed December 22, 2021

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on other Kia vehicles (approximately 3.6 million additional vehicles) equipped with the same engines used in the above-mentioned vehicles.As a result of this PE, Kia has issued the federal safety agency Recalls 20V‑750 and 21V‑844 to address potential engine failures and fires in certain Kia vehicles equipped with various engine types.Additional information on these and other related recall actions is available in the downloadable version of this resume available at addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure-related recalls mentioned above and conducted previously.See the EA21-003 Opening Resume available at for more information.Also available in the downloadable version of this resume is a list of the reference numbers for the 444 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021.Note that the Manufacturer reports cited above are customer complaints received through March 2019.

PE19004

Non-crash Vehicle FiresOpened August 21, 2018, closed May 10, 2019

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the federal safety agency to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to the federal safety agency regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V‑907, 18V‑934, 19V‑101, 19V‑063, 19V‑120, and 19V‑204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, the federal safety agency decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.

DP18003

What 2012 Kia Soul owners say

Most recent owner complaints, unedited.

Filed Oct 14, 2025 · Brakes, Electrical · CA

The contact owns a 2012 Kia Soul. The contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact informed the dealer of an attempted theft of the vehicle and that the ignition was damaged. The dealer informed the contact that the repair could not be performed. In addition, the contact stated that the dealer had not inspected the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Oct 10, 2025 · Electrical, Steering · 45,000 miles · DC

The contact owns a 2012 Kia Soul. The contact stated that while reversing and parking the vehicle, the steering wheel malfunctioned and became difficult to turn, and the driver was unable to control the direction of the vehicle, causing the rear passenger side wheel to strike the curb. The vehicle was taken to the local dealer, who diagnosed that the steering failure was due to a faulty ignition key. The keys were replaced, but later the vehicle failed to start. The vehicle was towed to the dealer, who indicated that the keys needed to be reprogrammed. The keys were reprogrammed. Later, while at the dealer the steering wheel failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 45,000. The VIN was not available.

Filed Sep 25, 2025 · Brakes, Electrical · 200,000 miles · MS · fire

The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the hood. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a lot for RVs converted into permanent residences. The contact stated that the contact's residence and a neighbor's residence sustained heat damage from the vehicle fire, and the side of the contact's residence melted. The contact's deck also caught on fire, and the fire was extinguished by fire department. The vehicle was totaled. The vehicle remained at the residence. There was no injury sustained. A police report was filed but the police report information was not available. The dealer was not contacted. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 23V652(Service Brakes, Hydraulic), which the contact related to the failure. The contact stated that the recall notice had not been received. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

Filed Aug 27, 2025 · Electrical · TX

I had some work done on the drive train of my car by a local mechanic. When I picked up the car, the Brake light and the Low Tire light were on. I asked the mechanic to see about getting them turned off. He came to me a bit later, said they tried to replace a fuse connected to these sensors, and the fuse blew out a small flame when they tried to start the car. He looked it up and discovered there was a recall on this very fuse from Kia (I never received a notice), and he had the car towed to the local dealership. They are refusing to correct the issue because they said he messed it up, and therefore they are not liable. They are wanting to charge me several thousand dollars to fix the problem. This seems completely insane because were it not for their faulty equipment, none of this would have happened. They are also refusing to perform a recall on the ABS system, claiming that someone has previously worked on it. Unless they did it before I bought the car in 2017, no one has worked on the ABS system. Again, they are trying to charge me $2000+ to fix this issue on top of the other.

Filed Jul 6, 2025 · Electrical, Engine · TN

While driving KIA 2012: It will suddenly quit running while driving. Loss of control of steering. Loss of electrical controls, ie: brake lights, head lights & all electrical devices. Dangerous to drive.

Filed Jul 3, 2025 · Body, Electrical · 117,000 miles · NC

The contact owns a 2012 Kia Soul. The contact stated that the vehicle was repaired under the federal safety agency ID Number: 10247553 (Steering, Structure, Electrical System), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut off unintendedly. The contact stated that the failure was intermittent; however, the failure mostly occurred while the radio or A/C was in use. The vehicle was not taken to the dealer. The contact used a diagnostic machine and retrieved a code for a failure with the ignition, and that an unknown software update was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

Filed Jun 25, 2024 · Electrical, Engine · MN

Vehicle first started to have issue with the blower motor relay, unknowingly at the time, that was the issue I had brought it to numerous mechanics, told it’s my blower motor itself, then took it to Kia and was told it’s not and they put my old one back in and didn’t solve any issue, on my way home my check engine light came on, driving on the HWY at 70mph. I get off on my exit slow down to the speed of 40Mph stop at the red light and then my vehicle starts to stall, refused to go faster then 40mph and was fighting it, at 7rpms. Local shop said it was some sort of sensor, had another mechanic look at it and found that KIA hadn’t put my Cars Computer back on my vehicle, so it was just flapping around, once he reconnected it the issue disappeared. Following this I have had a ticking engine for 2/3 years. Local mechanic said it was my Engine lifters, so we replaced all 18. The noise never stopped. I brought it back and was told I need a replacement engine the long block specifically, I couldn’t afford to replace it, years later it’s still making this noise at start up, in idel and when driving and becomes louder when I accelerate. I have had a hard time getting my vehicle to accelerate to HWY speeds at an efficient and safe level, having to use hazard lights. My car has had a gas fuel leak, repaired. I had to get a rental car. The blower motor relay has to be replaced every 3/4 months since it failed the first time years ago in order for my AC/heat to work, I’m a single mother, who is disabled with a special needs child, and a very low fixed income, this is a major safety concern on top of the HECU recall, I have asked for a buy back or a refund or replacement vehicle and have been denied, or at least reimbursement for the costs associated. Kia is negligent and obviously doesn’t seem to care whatsoever about their customers or their safety. If I could afford it I would sue them. Fire hazard, engine fire, stalling, ect.

Filed Apr 3, 2024 · Electrical, Engine · NM

Despite being assured for years by KIA that my vehicle was not affected by this recall, I received a recall notice in DECEMBER 2023 for the HECU. Now it is April, and my vehicle still is not repaired because KIA STILL has not supplied the part required to fix this safety issue. Because of the high theft issue of my vehicle, I cannot park it outside and KIA is now telling me I cannot park the vehicle inside because of fire hazard. I have had to pay a higher insurance premium just to keep my car insured and have even been denied insurance by Farmers and Progressive. I am afraid to drive my car and how am I supposed to afford another car? Some dealers will not even consider the car as a trade in.

Filed Feb 14, 2024 · Electrical, Engine · MO

The contact owns a 2012 Kia Soul. The contact stated that the vehicle was driven to a local dealer to have the vehicle checked due to recall, the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact was contacted by the dealer and was advised that the check engine warning light was illuminated and that the vehicle needed to be diagnosed. The contact stated that the vehicle was diagnosed and that the vehicle needed a BGC Fuel Induction service. The contact picked up the vehicle and was advised by the dealer to drive the vehicle for 100 miles and then return the vehicle to the dealer to inspect the vehicle. The contact stated that after picking up the vehicle, she was driving at approximately 30 MPH, when the vehicle started losing motive power. The contact stated that the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond, and the vehicle decelerated to 5 MPH. The contact had the vehicle towed to the same dealer. The vehicle was diagnosed, and the dealer determined that the starter needed to be replaced. The vehicle was repaired. The contact stated that her daughter called the dealer to check on the repair status of the vehicle and was advised that the engine had seized and needed to be replaced. The manufacturer was informed of the failure. The failure mileage was unknown.

Filed Nov 29, 2023 · Airbags, Electrical · 99,700 miles · CA · crash · 2 injuries

The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did not deploy at any time during the failure. A woman was knocked over by the vehicle as a result of the failure. The woman sustained a cut to her right hand and suffered pain to the right side of her body. The woman was taken to the hospital by ambulance for treatment, her whereabouts remain unknown. The contact was treated at the scene by paramedics but did not need further medical assistance. A police report was filed. The vehicle was towed from the scene to an independent mechanic and was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was 99,700.

Questions about the 2012 Kia Soul electrical

Does the 2012 Kia Soul have electrical problems?

Owners have filed 38 complaints about the electrical of the 2012 Kia Soul, 7% of all its complaints.

At what mileage do 2012 Kia Soul electrical problems start?

The typical (median) mileage in owner complaints is 68,000 miles.

Was there a recall on the 2012 Kia Soul electrical?

There is no recall for this problem on this model year.

What year does the Kia Soul have the most electrical problems?

The Kia Soul model years with the most electrical complaints are 2014 (98 complaints), 2015 (75 complaints) and 2013 (73 complaints).

Other 2012 Kia Soul problems

Engine 221Steering 167Brakes 46Fuel system 23Transmission 21Body 18Airbags 17Driver assistance 11Acceleration 10Lights 10Suspension 7Visibility 6Wheels 6Locks 5Seat belts 4Tires 3

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