I own a 2012 Kia Soul with approximately 99,000 miles. The vehicle has never been involved in an accident. During a recent inspection at an authorized Kia dealership, the technician discovered that the welds securing the steering-column mounting support to the cross-car structural support appear to have failed. The technician confirmed that the steering-column mounting bolts were properly tightened, yet the assembly exhibited significant movement. The dealership considers this a safety concern and recommends replacement of the entire structural support assembly at an estimated cost of $3,374.54. I am concerned that a structural component supporting the steering column has apparently failed in a vehicle with no collision history.
2012 Kia Soul steering problems
167 complaints (32% of all complaints for this car). Typical mileage when it fails: 69,000. 3 crashes reported.
- owner complaints
- 167
- of this car's complaints
- 32%
- typical mileage
- 69,000
- crashes
- 3
- recalls
- 0
Which part fails
- Column3
At what mileage
Complaints by mileage at the time of the problem.
Kia Soul steering problems in other years
Specific symptoms reported on the 2012 Kia Soul steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2012 Kia Soul owners say
Most recent owner complaints, unedited.
When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?
I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking noises when I turn the wheel left and right. I went to KIA dealership, they inspected the steering column and said it's gonna cost me $1200. They said it's not covered under "recall" policy. I don't have the money to fix it and I drive Uber every day. This problem can cause accident or collision if the wheel column stops working on the road.
I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The steering coupler is a component that has been subject to recall concerns due to premature wear. When this part becomes worn, it can result in looseness or failure in the steering system, creating a serious safety risk for the driver and others on the road. Despite this being a known and widely reported defect, Kia has not adequately addressed the issue for all affected vehicles. Instead, owners are being charged significant out-of-pocket costs to replace a part that is defective by design and poses a safety hazard. I believe Kia should be required to fully acknowledge this defect and provide repairs or replacement of the steering coupler at no cost to consumers. Charging customers to correct a known safety-related defect is inappropriate and places an unfair financial burden on vehicle owners while leaving a critical safety issue unresolved.
Steering is slightly loose and thumps when turned to the right.
Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership and they want me to pay for the repair. They state that the problem is the steering coupler. To me this is a safety issue, they said my warranty is expired so they wont cover the cost. I am afraid to drive it. It is also making my tires wear to fast and they are new.
I have self diagnosed the problem thus far. The issue is with a severe hesitation in the steering wheel..it started 3 days ago and is getting worse. I feel as though I will lose complete control of my vehicle at any time. I am scared to death to drive my car. I will contact my dealership in the morning for a professional diagnosis. Praying this is covered by extended warranty as I have no money for an expensive repair. My dealership is 25 miles away and I'm terrified to drive it that far..if the steering fails, it will be a complete catastrophe.
The contact owns a 2012 Kia Soul. The contact stated that while reversing and parking the vehicle, the steering wheel malfunctioned and became difficult to turn, and the driver was unable to control the direction of the vehicle, causing the rear passenger side wheel to strike the curb. The vehicle was taken to the local dealer, who diagnosed that the steering failure was due to a faulty ignition key. The keys were replaced, but later the vehicle failed to start. The vehicle was towed to the dealer, who indicated that the keys needed to be reprogrammed. The keys were reprogrammed. Later, while at the dealer the steering wheel failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 45,000. The VIN was not available.
In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration documents was forged by the auto dealer. The time In August 2024 my ID was stolen and because of slander HPD refused to investigate. All of this was followed by more violence against me and I decided to move to another state. I believe my car has been tampered with as the reasons for the theft of the keys which have been replaced three times. Now I am having problems with the gear shifting. I believe someone is trying to slander me as a person with dementia to stop me from driving disrupting my life. No pictures of the harassment I have received but I have tried to take notes of certain events. My previous vehicle was Kia Soul also, a newer model but it was totaled by a Nigerian attorney’s son when the whole family was in the car. The police officer who wrote the crash report , the prosecuting attorney and my attorney and judge I believe were all paid off so that the son could walk free without penalties for hurting me and totaling my vehicle. I believe this harassment has gone too far and is actually threatening my life and others by being allowed to continue harassing me and cause damage to my vehicle. I need direction on how to take care of of this issue as why I have contacted the federal safety agency. I also believe this is age related discrimination issue with strong attempts to stop me from driving although I have an excellent record in three states with one traffic ticket. My recent oil change was an unpleasant event because the technician refused to do a battery replacement and allowed me to drive away in that condition although I explained earlier, I needed my car checked completely so safely to drive A trip out of town. I had to return to the repair shop and speak to the manager and get my car serviced again with a new battery. I hope you can direct me on how to resolve this issue to drive safely without harassment and personal property violations.
premature wear of the motor-driven power steering (MDPS) flexible coupling. This wear causes a "knock" or "clunk" noise when turning the steering wheel, especially at a stop, and may be accompanied by a tight or loose steering feel.
Questions about the 2012 Kia Soul steering
Does the 2012 Kia Soul have steering problems?
Owners have filed 167 complaints about the steering of the 2012 Kia Soul, 32% of all its complaints.
At what mileage do 2012 Kia Soul steering problems start?
The typical (median) mileage in owner complaints is 69,000 miles.
Was there a recall on the 2012 Kia Soul steering?
There is no recall for this problem on this model year.
What year does the Kia Soul have bad steering?
The Kia Soul model years with the most steering complaints are 2012 (167 complaints), 2013 (155 complaints) and 2014 (56 complaints).
Other 2012 Kia Soul problems
Engine 221Brakes 46Electrical 38Fuel system 23Transmission 21Body 18Airbags 17Driver assistance 11Acceleration 10Lights 10Suspension 7Visibility 6Wheels 6Locks 5Seat belts 4Tires 3
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