2012 Kia Soul: loss of power steering

Filed Jul 22, 2024 · Steering · NY

Steering wheel clunks and has "PLAY" when turning left and right. I consider this to be a problem if it gets worse, possible loss of steering completely. Have looked on internet and found this problem is talked about. There are no warning lights or lamps displayed.

Filed Apr 25, 2019 · Steering · 81,465 miles · FL

My 2012 kia soul steering started to make a clunking sound. The steering wheel also felt loose . The vehicle has 81,465 miles on it. I first noticed it yesterday. I brought the soul to my local dealership the next day. The steering coupling had failed (fp# 56315-2k000fff). Cost of the repair was $432.60 after the kia dealership applied a 15% costco discount. The part is only $7 but it's the labor that increases the cost of the repair. Many other people have reported the same problem to the federal safety agency. Another kia vehicle (I believe the optima) uses the same coupler and that vehicle has a recall notice. The 2012 soul uses the same coupler as the recalled vehicle but does not have a recall issued. Any 2012 soul that uses this coupling should be recalled. Loss of steering could happen if this coupling fails completely. The coupling that failed in my 2012 soul felt soft and could be easily be squeezed. The new coupling that replaced it felt much harder. Apparently, the new coupling is made from a different material. I have attached photos of the failed coupling. This coupling should be a recall issue.

Filed Feb 21, 2019 · Steering · 31,000 miles · FL

Steering is making a loud clunking noise when the steering wheel is turned. Dealer service dept says it is a coupler must be fixed before I lose the ability to steer. I am afraid to even drive the vehicle to the dealer since it could lose steering. The car only has 31000 miles on it.

Filed Dec 4, 2018 · Electrical, Steering · 88,282 miles · VA · crash

Was going down ten, kia can't determine if my power steering want bout while going down the highway going 55, and then hitting a deer. The body work has been fixed but my vehicle has no power steering. Power steering is not responding - mdps will not communicate with vehicle. Failure in electronic mdps at top of steering column. They checked all connectors, and no physical damage to column itself. Found c1503 -ESC/ecs (esp) error and c1687 - time out vsm2 (mdps) failure. Diagnosis says I need a power steering column and motor assembly. Geico refuses to cover this saying it's a common electrical power steering issue with kia's. If these are messing up electronically while driving this year for 2012 should be recalled. It feels as if insurance has found a loophole to not cover kia souls with power steering. I also saw a corrosion issue recall and my car was from ohio which I lived there years with it before moving to virginia. No one at the newport news virginia kia even mentioned the recall for my VIN #, I found it while registering my kia online.

Filed Mar 21, 2018 · Steering · 69,000 miles · FL

Steering noise caused be a bad piece in steering linkage. Plastic piece which makes steering loose and possible loss of steering. Kia admitted to me it's a problem which is common. But not covered by warranty after 50.00 miles. This is a safety issue and they are aware of it. It demands a recall for safety reasons. It also is on hyundi products. Safety issue! Factory aware of danger! Recall mandated!

Filed Jul 24, 2012 · Steering · MI

2012 kia soul. Consumer states power steering failure *tgw the consumer stated the first time the power steering failed, the dealer was able to find an error code of 300 electrical and they replaced the steering motor. On jan 13, 2012 as the consumer was pulling out of his driveway, he discovered the power steering failed again. He stopped, turned off the ignition and waited five seconds and then turned it back on. It appeared to work fine after that. On jan. 201, 12, as the consumer was exiting a parking lot, the power steering failed again. He stopped, turned off the ignition and waited 10 seconds and then turned it back on again. It appeared to work fine afterwards .