Kia Soul fuel gauge problems

Filed Sep 25, 2025 · Acceleration, Driver assistance · 33,000 miles · TX

The contact owns a 2023 Kia Soul. The contact stated that the battery discharge and Auto START/STOP warning lights were illuminated. The vehicle was included in the federal safety agency Campaign Number: 23V531000 (Power Train), for which the dealer replaced the electric oil pump controller as the remedy. After the repair, the cruise control was unintendedly activated. The Lane Keep Assist feature was intermittently activated independently. While refueling, the fuel gauge was half full and took approximately 30-40 minutes before quickly displaying a full tank. The dealer was contacted and confirmed that the recall repair was completed; however, the vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 33,000.

Filed Nov 10, 2024 · Electrical · FL

Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the part

Filed Jul 2, 2024 · Electrical · CA

The entire instrument cluster above the steering wheel is blacked out, and the car is constantly saying “wrong driving direction detected.” I cannot see my speed, fuel gauge, odometer or whether there are safety alerts.

Filed Feb 16, 2024 · Electrical, Engine · VA

I'm already aware of the recalls on alot of vehicles including my 2013 KIA SOUL and am aware of a judges ruling on this. How can KIA SOUL play God with peoples lives? I already filed a claim but still not not getting any help until the end of April. I'm a [XXX] woman who is at risk of getting hurt not to mention other people/and or other people close to my vehicle. This is just beyond wrong. I saved for 2 years to get a more dependable vehicles and now have to worry about an explosion. I already filed a claim but I'm scared. The radio has been funky since I got it last year. It's a used vehicle buy to me it looked new to me. I love it bur now afraid to even get in it but really don't have a choice since I'm [XXX] and don't have anyone else to get help or have another vehicle to use. I depend solely on myself. I need help with getting another vehicle until all of this mess is taken care of. I have gas gauge issues, revving up randomly, caution light staying on now and yesterday I had smoke coming out under the dash and then it just stopped while I was trying to pull off and call for help but it stopped so I came back home. The oil was changed right after I got it last year and I put new tires on it with the money I got from a junk yard in Johnson City that came to get my 98 Ford Escort that my church family helped for me after a very traumatic accident that killed my little senior rescue pommy, totaled my vehicle and I spent several days in ICU. I live on a very strict monthly income and this has caused more anxiety and panic issues that I can't even get under control with breathing exercises, journaling and taking my fur baby for walks and am back on my regular meds. Please someone needs to help me or I'm just going to give up. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 6, 2023 · Engine, Fuel system · OH

The first issue took place in September 2022 when someone tried to steal the catalytic converter off of my car, I took it in to be replaced. Shortly after I started having engine issues, the engine light start flashing numerous times over a few week span and I had taken it into the Waikem (now Diehl) dealership in Massillon, and first they thought it was the spark plugs and replaced those, then had the same issue less than a week later, and then said the engine seized up and needed replaced. I was without my car for a total of over two months altogether, because then after I had it replaced, I had the same issue again, a week later and it was the ignition coils that needed replaced. This was right before Christmas in December 2022. After about two months. I began having issues again. It was one EVAP issue after another with the check engine light on again many times. I took it in, had the purge valve replaced, then a month later, had another issue, and had the filters replaced, then a month later, another issue, this time the purge valve again. Then we thought we fixed it last week, but now same issue again. I have had NOTHING but issues with this vehicle since last year and I am very upset, because I have LOST all confidence in my vehicle. It is one issue after another. Now the fuel gauge is flashing that it is empty, even though I filled up my tank yesterday, this has been the same ongoing issue for three weeks now and no resolution, with the check engine light on. I just want a working vehicle. I have children. I NEED it to be safe and reliable.

Filed Apr 20, 2023 · Electrical, Engine · MI

Since I bought this car, I have experienced hesitation, stalling, high RPM idle, fluctuating idle, burning smell, lurching, running though gas very fast (not due to increased driving), engine noises, dash panel half lighting up, hard to accelerate when the headlights are on, or heat, or air con, odd noises..and through this entire time, check engine light comes on and off and on and off...along with my gas gauge saying empty when its full. I have reported ALL of this throughout the entire time since all bought it. Every single time they say "software update" and send me home with nothing ever fixed. EVER. Now again check engine and false fuel reading, hesitations, etc....again! This engine and fuel pump is bad and explains all of my complaints since 10kmiles. My car has under 80k mi on it, its been a lemon from the start. Hesitation with no pick-up at an intersection and noises....just beyond dangerous. I have not driven my car on the freeway in 5 years because itis not safe, but Kia NEVER checks out problems. They charge for inspection and say "software update". Its maddening.

Filed Apr 6, 2022 · Electrical, Fuel system · PA

2013 Kia Soul base model when Kia reset engine because catallactic convertor (to show proper MPG) this started shortly after. Soul started having fuel levels drop to EMPTY after fueling. With fuel light & engine light coming on. Driving a short time fuel gauge then shows correct amount. This is occurring more often, talking with other Kia Soul owners they have seen it also. I am told sensors in fuel tank will need replaced almost $1000.00 but nothing can be done until lights stay on all time with NO GAURENTEE it will fix problem. Both of my Souls have this issue, I have 1 Soul still on the road, Soul 2 was traded in. Pictures from a video as event was happening.

Filed Feb 23, 2022 · Fuel system · FL

The fuel tank is made in two parts a top and a bottom and assembled together along with mounting brackets. The joining seam leaks fuel when the fuel level is greater than half fuel. The fuel leakage is very close to the exhaust system creating a potentially dangerous Fire and Safety hazard. The design is flawed because the mounting brackets continually stress the joint which separates to cause fuel leakage.

Filed Dec 3, 2020 · Electrical · 120,000 miles · TX

Tried starting the car one morning and the entire dashboard is black. No readings for any of the gauges and shifter stuck in park. Car was drivable after releasing the gear with the shift lock release, but nothing on the instrument cluster working. Couldn't see odometer, fuel gauge, heat gauge because it wasn't moving or lit up.

Filed Feb 5, 2019 · Brakes, Steering · 45,000 miles · MI

At 10000mi, this car lost pick- up, then charging outlets failed. By 30000mi, the brakes were mushy and weak, the engine makes noise, steering issues and weird smells started to occur. By 45000mi, the brake light failed, vibration/shaking, hesitation and lurching (on its own), gas millage was cut in half, rmps/idle unusually high, faulty/ failed sensors, fuel gauge failure, heating/blower failure. Dealerships will not look into anything without a "code" tripping, and I was told by their mechanic that kia corporate will not allow any investigation of issues without a diagnostic code, so my warranty woun't cover the high price of finding the issues. I get in the car, start it up and the noise and rev is not normal. I drive 10 feet and the car starts shaking and making noise. When I tried to turn on the heat, loud noises started under the hood, and the engine would rev, when the car revved, the heat would kick on for 2 sec then fall out again. It now doesn't perform at all. When I accelerate after a stop light, it won't move for several seconds, then putters and goes. I have almost gotten into many accidents because of this.