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Kia Sportage key fob problems

17 of the 4,730 owner complaints about the Kia Sportage describe key fob or push-button start problems, most of them for the 2017 model year.

owner complaints
17
worst model year
2017
typical mileage
81,535
Is there a fix? There are 6 recalls for this area of the car. See below

By model year

  • 2026
    2
  • 2023
    2
  • 2022
    1
  • 2020
    1
  • 2017
    6
  • 2016
    1
  • 2012
    1
  • 2011
    3

What owners say

Filed Jul 11, 2026 · IN

Car does not unlock with keyless key fob. This is too often an issues to overlook. Car will just keep locking and eventually nothing. I have been stuck outside in thunderstorms, a huge safety concern, rain, snow and uncomfortable situations. This causes me to be more soaked, wetting the car and fishing out my keys getting items inside wet. Key is mostly in pocket because its a keyless entry car, or in backpack. 2023 was superior.

Filed Apr 21, 2026 · Body · KY

A door lock malfunction occurred involving the front driver-side door. The vehicle would not unlock or open using the key fob. Multiple attempts were made to unlock the vehicle, but the driver door remained locked and unresponsive. At the time of the incident, a child was secured inside the vehicle in a child safety seat. Access to the vehicle through the driver-side door was not possible. Access was ultimately gained by going to the passenger side, where a window was open, allowing entry to unlock the vehicle from the inside. If the window had been closed, access would not have been possible. Safety Concern This issue presents a serious safety risk because it can prevent immediate access to an occupant inside the vehicle. In emergency situations (such as extreme weather or medical distress), this type of failure could result in injury or worse.

Filed Jan 20, 2025 · ID

The front passenger side locking latch is getting stuck when trying to unlock with the key fob. It has to be opened manually from the inside for the door to unlock.

Filed Aug 26, 2024 · Locks · 70,000 miles · MD

The contact owns a 2017 Kia Sportage. The contact stated that the driver's side front door failed to open as needed. While using the key fob, all the other doors were unlocked. There were no warning lights illuminated. The contact stated that the failure was like a limited extended warranty coverage. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 70,000.

Filed May 28, 2024 · OH

The anti theft software failed. The vehicle is not available for inspection it was stolen. The vehicle was locked and key fob was in my possession. My safety and the safety of others were put at risk because the theft happened in broad daylight in a crowded hospital parking lot. The theives erratically sped away as seen by security. The vehicle has not yet been recovered so there has been no inspections. I do not know if any accidents were caused by this to date.

Filed May 20, 2023 · Electrical, Engine · RI

Low oil indicator light came on at 15k miles. Tried to lock doors with key fob but could not. Had to open doors using key after popping off door handle. Put key in ignition but when turning car off and taking key out of ignition vehicle kept running and did not turn off for 15 minutes. Finally turned off on its own. Had vehicle towed by Kia to Kia of Groton CT.

Filed Mar 17, 2023 · Driver assistance, Electrical · CT

My vehicle starting shaking while idling, check engine light came on. Turned car off and went to restart with push button start vehicle just kept cranking for a min and wouldn’t start, stopped it and tried again after a min of cranking it started, went to drive had no pick up speed, ROM’s where all over the place. Transmission feels funny while driving like the car doesn’t want to go or shift gears. Electrical components in vehicle touch screen LCDscreen goes black and can’t get it to go back on, turn car off and still doesn’t come back on, forward collision goes off when nothing around and starts braking, warning light for back passenger tail light goes on and tail light works fine. Tried to get into the dealer but they have no loaner vehicles or appts for a couple weeks.

Filed Feb 13, 2023 · Airbags, Locks · GA

We purchased a new 2023 Kia Sportage a month ago (January). There are several issues we’ve encountered. One week after purchase, the doors on the vehicle would lock on it’s own and we weren’t able to unlock them. The key fob nor trying to unlock the doors manually would not work. At times, we weren’t able to lock or unlock the doors and had to do it remotely from the Kia app on the phone. I spoke with the salesperson and manager from the dealership on two separate occasions. I was told to change the batteries in the key fobs, but the problem continues. The second issue is that we noticed the back seat on the driver’s side popped forward. At one point, the seatbelt warning would alarm when no one’s sitting there. The third problem is the airbag warning sign illuminating which started today. This is a major concern. The Kia service depart where we purchased the vehicle said it could be 3 months or more before they could check the vehicle. I called another dealership and they’re going to see service the vehicle next week.

Filed Jan 14, 2023 · Electrical · GA

The door lock on the driver's side stopped working. Door would not open from the outside: not with the key fob or with the key inserted in the lock. If the car was locked and then unlocked with the key fob, the only way to open the driver's side door was to get in the car through the passenger's side and open the driver's side door with the door handle. You could THEN pull the driver's side door closed and exit the car from the passenger's side, walk around the car, and the driver's side door would be unlocked. This is VERY unsafe because if I, as a woman, am threatened in a parking lot and cannot enter the car quickly, I could be at risk. I took it to a Kia dealer to have this fixed, but they wanted me to leave the car for 2-3 weeks just to diagnose (not fix) it! RIDICULOUS. Contacted another Kia dealer who would not even look at the car unless we had purchased it from them. I had it fixed independently. OEM latch assembly was replaced. Horrible service from Kia. There should be a recall on this.

Filed Dec 26, 2022 · Body, Electrical · FL

On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.

Related recalls

Electrical system: instrument cluster/panelReported January 26, 2026 · 42,677 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1‑800‑333‑4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on February 9, 2026.

Recall number 26V046000 · Recall details

Electrical system: instrument cluster/panelReported April 26, 2023 · 108,936 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC270.

Recall number 23V298000 · Recall details

Electrical system: alternator/generator/regulatorReported August 29, 2022 · 19,701 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.
Risk
An engine stall increases the risk of a crash, and an electrical surge increases the risk of a fire.
Remedy
Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC248.

Recall number 22V651000 · Recall details

Electrical system: wiringReported November 10, 2016 · 71,704 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain model year 2008-2009 Kia Sportage vehicles manufactured August 9, 2007, to May 13, 2009. The wire harness cover on the Hydraulic Electronic Control Unit (HECU) may be improperly sealed allowing water to get onto the HECU circuit board. If the water is contaminated with salt, such as could occur from melted snow, the wire harness connector pins may corrode and the circuit board may short circuit.
Risk
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Remedy
Kia will notify owners, and dealers will inspect the connector pins for corrosion, if no corrosion is found, the connector cover will be replaced. If corrosion is present, the dealer will replace the HECU assembly and the connector cover, free of charge. The recall began on November 28, 2016. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC138.

Recall number 16V815000 · Recall details

Electrical systemReported July 27, 2000 · 66,482 vehicles affected
What is wrong
Vehicle description: sport utility vehicle. These vehicles were distributed with owners manuals with an incorrect jump start diagram. The written instructions for jump starting are accurate. However, the diagram depicts the jumper cables attached to the wrong polarity terminals. If the diagram were followed without reference to the instructions, the resulting improper connections could cause the battery to rupture aggressively due to increased internal pressures.
Risk
This could cause potential serious injury to bystanders.
Remedy
Owners will be provided with an adhesive label with the correct illustration to permanently affix to their respective owners manuals.

Recall number 00V205000 · Recall details

Electrical system: wiringReported November 19, 1999 · 76,986 vehicles affected
What is wrong
Vehicle description: sport utility vehicles. The wires connected to the c123 and c124 connectors can be put under tension by movement of the engine, thus pulling the wires and connectors, loosening them and resulting in a loss of circuit continuity.
Risk
This condition can cause engine stalling, increasing the risk of a crash.
Remedy
Dealers will install spring clips to lock the connectors together. In addition, the dealers will be instructed to solder a splice in the wire harness.

Recall number 99V325000 · Recall details

Questions about the Kia Sportage key fob

Which Kia Sportage years have key fob or push-button start problems problems?

The model years with the most reports are 2017 (6 complaints), 2011 (3 complaints) and 2023 (2 complaints).

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