One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
2020 Kia Telluride visibility complaints
Page 2 of 6: complaints 11 to 40 of 152, newest first, as owners wrote them.
When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.
Tonight I tried to open my sunroof for some fresh air while relaxing in my vehicle. My sunroof made some weird cracking noises and is jammed open. I only used my sunroof 2 to 3 times. However, it's in the stuck position and sounds like crushing glass when I try to open it. My rear right passenger folds down on its own. My grandson has been folded into the seat multiple times. I contact kia and got no resolution. This is dangerous. I went to retrieve my backpack from my backseat yesterday and when I set the sear back it made a auto sound, it slid completely forward hitting me in my face. The seat ejects by itself often and it a safety risk to my family and i. I checked kia forums only to find this is an huge issue and spoked about hundreds of times involving telluride and Sorento models. I'm afraid my sunroof glass with break.
Tried to open sunroof and it tore itself apart and tore itself off of the tracks and now I can not close the sunroof
The side mirrors don’t fully retract, when the doors are locked or unlocked via the key fob nor depressing the lock/unlock button on the driver door. The side mirrors also stopped working as the driver walks near the vehicle with the key fob. This is a safety issue because when the side mirrors don’t fully release outwards, the driver cannot see vehicles approaching or passing.
The sunroof did not closed and made a pop sound and after that it was mis aligned and failed to close, one arm was broken and the sunroof was hanging on the other one. Called the Kia Riverside dealership they said they dont have any tech for sunroof. Ended up taking to cerritos dealership and they said i have to leave it for 7 days without loaner just to inspect and it will cost 257 bucks for inspection only. Then I decided to take it to a local shop and they quoted me a total of 3740 bucks including 2800 for parts. I ended up using them to just force close the glass so that its not a safety issue anymore.
The contact owns a 2020 Kia Telluride. The contact stated that while her husband was seated in the vehicle at below 5-degree Fahrenheit, he became aware that the heater and defogger was inoperable. No warning lights were illuminated. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
The Wind deflector broke on one side. My sunroof won’t close. It is causing water damage and the amount to fix it over 1k. After research this problem has been reported numerous times but no recall yet. Please recall this safety feature in the telluride.
Sunroof malfunction while opening. Loud snap sound then wouldn’t shut.
Went to open the sunroof and the track mechanism cracked. Now it is stuff half open, off the track and dangerous to drive with. It is unable to open/close anymore than it is now. Looking online I see 20+ complaints in two different Kia Telluride forums about the same issue, with no apparent reason.
High beam lights do not work. It shows them on but they never turn on. We found out driving on a mountain road in NM that had no street lights. We had to slow down to 10 miles an hour because it was so dark and we couldn't see. It was scary and dangerous. We wouldn't have been able to react in time if a deer or other animal ran into the street. We looked it up and saw it was a known problem. We checked it numerous times, and it never worked. The driver's side window won't close all the way. It has a 1/2 in gap. The only way to get it to stay closed when we are not in the car is to hold the window lever up, turn off the car, and open the door. However, as soon as you start the vehicle, it drops down again. It also doesn't open all the way when you click the down level. It stops about a 1/2 inch left showing. This causes a lot of road noise that is very distracting and makes the safety features difficult to hear. The wire that holds and lowers the spare tire down won't go back up. We had to remove it because it would drag on the ground. We are unable to carry the spare, so we are at risk if we have a flat. We have not had any of these issues evaluated by the dealership. However, we do plan to.
Windshield cracks with minimal pressure. I have replaced 3 windshield within a year. The smallest rock causes chips that instantly spread.
Driving down the highway and notice a small chip in the windshield.We heard no impact noise while driving. It went from a micro chip to the attached picture in approx an hour. We are outraged because we just repaired our windshield last week from an unknown chip/crack that we came outside to one morning. It spread from the rear view mirror area to the passenger edge of the windshield in 2 days.
We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.
windshield cracked from camera mount outwards for no reason, no impact
My windshield cracked out of no where. My bright lights stopped working while driving home.
High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.
In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.
Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.
Headlight Hi-beams stopped working and is very dangerous at night with a lot of wild animals where I live.
Attempt to open sunroof via sunroof button/normal operation resulted in failure of sunroof track and snapping of support bars. Total amount of times sunroof used less than 10.
The windshield cracked in the vehicle within the first few thousand miles of owning it. It was replaced by Kia via goodwill. The replacement windshield cracked less than a year later, and happened rapidly without the ability to repair before it spread. After research, it appears to be a widespread issue with the Kia Tellurides.
Sunroof exploded while driving. Nothing hit it, heard a loud noise while driving, thought it was a tire. Took car to KIA dealership in Chula Vista CA, they said someone from KIA headquarters is coming to inspected since they dont believe the fact that nothing hit it. Car has been there for 2 days with no answer. This claim remains to be resolved as of 11/21/22.
The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.
While driving the speed limit on I-285 near Atlanta, GA, something hit my windshield. It made a high pitched, popping sound and immediately made a small, star shaped chip on my windshield in my driver field of view. Within 1-2 minutes of the chip, it started spreading long lines throughout the windshield, all coming off the original star shaped chip.
basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.
We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.
Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.
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