2020 Kia Telluride visibility problems

Filed Oct 1, 2026 · Visibility · AZ

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The panoramic sunroof glass spontaneously failed while the vehicle was being driven on the interstate at approximately 70 mph. A very loud bang, comparable to the sound of a gunshot, was heard from the roof area. After safely pulling over, we observed that the sunroof glass was bowed upward/outward and had a large crack extending from the driver’s side toward the passenger’s side and toward the front of the vehicle. The glass remained intact within the sunroof frame but was visibly damaged. The vehicle and sunroof assembly are available for inspection upon request. The damaged sunroof glass should also be retained and made available for inspection, if possible. 2. How was your safety or the safety of others put at risk? The failure occurred unexpectedly while traveling at approximately 70 mph on an interstate. The sudden, extremely loud bang startled us and created an immediate safety concern while the vehicle was traveling at highway speed. The sunroof glass also bowed significantly upward and developed a large crack. An unexpected failure of overhead glass while traveling at highway speed presents a potential safety hazard to the occupants. We were also concerned about the possibility of glass breaking further or pieces of glass becoming detached and creating a hazard for the occupants or other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? At this time, the failure has not been reproduced or independently confirmed by a Kia dealer or independent service center. The damaged sunroof is available for inspection. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? To date, the vehicle and sunroof failure have not been inspected by the manufacturer, police, insurance representatives. A claim has been submitted to insurance company.

Filed Apr 9, 2026 · Visibility · CA

Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.

Filed Jan 26, 2026 · Visibility · NC

1. What component or system failed or malfunctioned? The windshield wiper system failed. The design of the cowl area (under the hood) allows snow and sleet to accumulate and become compacted. This creates a physical obstruction that prevents the wiper linkage from moving, leading to total wiper failure. • Availability: The system is available for inspection upon request. 2. How was safety put at risk? Safety was compromised due to a sudden loss of visibility during inclement weather. The inability to clear snow and sleet from the windshield while driving created a blind operating environment, significantly increasing the risk of a crash or striking an unseen hazard. 3. Has the problem been confirmed by a dealer or independent service center? No. The problem has not yet been reproduced or confirmed by a dealership or independent service center. 4. Has the vehicle been inspected by the manufacturer, police, or insurance? No. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps or symptoms prior to the failure? No. There were no warning lamps, error messages, or symptoms prior to the failure. The wipers stopped functioning only once the snow had compacted sufficiently under the hood to block the mechanism.

Filed Nov 6, 2025 · Visibility · NJ

Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints

Filed Oct 17, 2025 · Visibility · 45,000 miles · GA

The contact owns a 2020 Kia Telluride. The contact stated that the sunroof failed to close after being opened. The vehicle was taken to the dealer, who diagnosed that the cables for the sunroof had fractured and needed to be replaced. The vehicle was not repaired. The dealer secured the sunroof using duct tape as a temporary fix. The contact found information on Technical Service Bulletin, the federal safety agency ID: 10239743 (Visibility, Structure), which was related to the failure. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 45,000.

Filed Jun 3, 2025 · Lights, Visibility · VA

It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams. This is very unsettling as we have made three complaints due to negligence and lack of efficiency for recall repair, being in an accident due to not seeing a deer run across and we hit it, as well as, failed state inspection due to light issues (twice) that negatively impacted financial stability and job security as one driver has to have a clear safety inspection in order to work. Kia corporate has been contacted 6 times via email and called back to discuss ongoing issues, however, there does not appear to be any resolution and/or willingness to discuss ongoing issues with our car. It would be nice to discuss this matter and find a solution that alleviates hardship this recall (and apparent lack of fix as lights continue to be an issue) and Kia dealer/company has made. We would appreciate being bought out and/or provided reimbursements and buyout. Either way, we hope others do NOT face the ongoing stress and issues telluride has given us. It is not ideal or fair to continue being fearful of the safety and reliability of our car despite company’s “attempt” of fixing it.

Filed Mar 6, 2025 · Visibility · NJ

Windshield suddenly has crack along mid passenger side.

Filed Dec 1, 2024 · Electrical, Lights · VA · crash

Continues to have issues with dealership to remedy/correct recalls. Have waited for 60+ days since recall remedy was initiated in August 2024 Headlights continue to be a hazzard and due to this we had unfortunate incident of a deer running out and inability to see in the dusk of 6am due to lack of head lights. This has caused immense hardship regarding finances and maintaining a job as we are down one car and Kia has not offered and:or received all parts for any repairs of the recall. Advised if we attempted to fix one recall (power seat) then our “ticket will be closed and you will need to pay out of pocket for the headlights”. However this is not consistent or within the regulations of Recalls and good faith attempts. I have already contacted an attorney to pursue legal counsel. I feel KIA will need to apologize and really earn trust from all consumers as Telluride has been an issue to this day, even newer models. Attached is Allstate claim of the incident on 10/18/24 AND attachments reflecting recall announcements via postal and several follow up appointments since remedy was offered, however no action nor diligence made to correct recalls or follow up as appropriately with us to keep us updated about parts etc. .

Filed Nov 20, 2024 · Lights, Seats · FL

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood. This car is crap.. rear seat folds up when sitting on it and I am repiadmy told they don’t see a problem. Seats are not electric in the rear. This has a feature of an auto close from the back for loading. And it is triggered when my kids sit in it. Only the right rear captains chair.

Filed Nov 5, 2024 · Visibility · VA

Driving vehicle at 45 mph on secondary road. Small object impacted near the top of the windshield driver side - presumably from passing car. Within 5-10 minutes a small (4") crack appeared. Within 1 hour the crack was about 6". Within 2.5 hours the crack had extended to about 18". Forty eight hours afterwards the crack has extended to ~24" horizontally at mid-windshield on the driver's side. Weather conditions were sunny, clear with temperatures in the low 70s.