2017 Land Rover Range Rover Evoque technical service bulletins
436 technical service bulletins and manufacturer communications cover the 2017 Land Rover Range Rover Evoque.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- MIL on Instrument cluster.
- Telematic TCU2 modules no longer available
- Telematic TCU2 Module 2015-2017MY No Longer Available
- Leaking windshield that caused the water ingress on the electrical component.
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- Infotainment Master Controller (IMC) Extended Warranty
- InControl Touch Pro Wired Update
- Front / Rear Door Latch
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or smell of coolant from engine area.
- After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- Startup battery keeps draining / Vehicle will not start
- Customer reports lack of power and/or check engine light on.
- There is moisture inside the headlamp lens
- Battery low warning displayed on instrument cluster and/or no-start
- The wiper blades streak, smear, judder or squeak during operation
- Lack of power, MIL on.
- Battery low warning displayed on instrument cluster and/or no-start.
- Vehicle Will Not Charge
- A customer may report that the front or rear door latch does not operate as expected.
- Customer reports of 12V battery issues
- Driveline Noise or Vibration
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- A customer may report a rattle tyle noise from the front seat base area.
- The lighting control switch and/or the wiper control switch may not operate or operates intermittently.
- Navigation voice guidance no longer operational after latest NGI update
- Voice guidance concerns when using Apple CarPlay.
- Seat mounted seat switches
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- 4X4I screen
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Judder/vibration at low speed when turning.
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- A customer may report a rattle noise coming from the front seat area.
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- A customer may report the air conditioning system is not cooling properly.
- Update Apple Carplay Navigation Voice Guidance Not Heard
- IMC Update 21A will not install
- There is a noise from the vehicle while driving.
- Imc 20C1
- TCU v19.2
- Pivi IP27.2 (OS 2.0.6)
- Water Leak from Windshield
- Pivi IP27.1 (OS 2.0.6)
- Rescinded
- Rear bodyside lamps are cracked/broken around the edge of the lens.
- A customer may report that the HVAC blower is not operating after the vehicle has been parked for several...
- The engine is running rough
- Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
- There is a noise from the rear of the vehicle while turning
- Rattle noise coming from underneath the vehicle
- Front and Rear Park aid & Park assist unavailable.
- There is a noise or judder when turning at low speeds from the Active Driveline.
- The Check Engine Lamp is illuminated.
- 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue...
- There is a noise when turning
- The engine idle is surging following a previous repair
- The engine idle is surging following a previous repair.
- JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and...
- JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track...
- Customer experiences, ‘Low battery message’ on the Instrument Panel, and is unable to start the vehicle
- JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM &...
- To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving...
- Popping sound or crackling noise from the audio system while in use.
- When attempting to complete the “Replace ECU” application for the Occupant Classification System Module...
- A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
- An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
- XM radio is inop.
- The front tow eye cover is visually adrift from the upper retaining clips.
- Customer may state there is a pop noise or crackle when playing the audio.
- Customer may state there is no audio present or volume control.
- SOTA download does not complete first time through
- Quiescent battery drain due to TCU module.
- Voice control is not able to locate destination entry.
- Web Browser functionality is not available.
- Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS)...
- The Check Engine MIL is on.
- Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0...
- Intermittent Bluetooth connection on Android equipped device with software 9.0
- EPB (Emergency Park Brake) is applied and will not release
- Customer experiences, ‘Low battery message’ on the instrument panel, and is unable to start the vehicle.
- Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android...
- Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software...
- Intermittent Bluetooth connection on Android equipped device with software 9.0.
- The transmission fault message is displayed in the instrument cluster
- Customers may report that no audio can be heard in the vehicle
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
- The tire valve stem is broken or cracked.
- No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan...
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
- InControl Touch Pro
- InControl Touch Pro
- The auto stop/start system does not function as expected.
- Inconsistent Bluetooth connectivity for Android based operating systems following an Android software...
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- The check engine lamp is on.
- Not able to hear incoming calls with iPhone at 12.2 software.
- A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
- Degradation of the primary catalytic converter
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®,...
- The vehicle will not start
- Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
- During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module...
- The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance...
- Auto Stop/Start System Not Functioning As Expected
- Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
- When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not...
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Malfunction Indicator Lamp (MIL) illuminated
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®...
- Seat height operates in increments and seat memory function will not work after replacement of seat height...
- Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery
- The Check Engine Lamp is on.
- InControl Touch Pro Inoperative
- Customers may report the removable recovery panel is loose incorrectly aligned.
- Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the...
- A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster...
- After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2
- When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the...
- A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
- An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- A flashing DRIVE (D) on the Transmission Control Switch (TCS) after a period of coasting (traveling...
- A customer may report one or more Body Control Module (BCM) outputs not functioning
- The Auto stop/start system may not function as expected.
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Water ingress into the rear footwell(s) of the passenger compartment and/or audible water movement from...
- Corrosion may be visible on the fuel tank heatshield.
- A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster...
- Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles...
- A lack of cooling from the Air Conditioning (A/C) system may be evident.
- An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
- SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes...
- A customer may report oil leaking from the front of the vehicle, the issue may also be detected during...
- During a Bluetooth® call, an interference/screech/popping noise may be heard.
- Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on...
- Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
- Customers may report that the Stop Start function is intermittently not working for long periods of time...
- The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also...
- A 'creak' or 'squeak' noise may be evident from the rear of the vehicle, more noticeable on uneven road...
- Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as...
- RFA cannot communicate with SDD when programming as new
- Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that...
- Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers...
- Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool...
- Issue: Customers may report that the Stop Start function is intermittently not working for long periods of...
- Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not...
- A judder from the vehicle at low speeds when steering may be evident.
- Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat...
- Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Damage/marking on the surface of the Instrument Cluster (IC) lens.
- A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status...
- The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any...
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a...
- Issue
- Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult...
- Hood open' Warning Message Displayed On Instrument Cluster
- Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not...
- Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
- Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB...
- Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
- Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or...
- Issue: Customers / Dealers may report a concern with the condition of Seat Covers
- Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached...
- Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low...
- Issue: Range Rover Evoque tailgate latch covers are damaged for various reasons.
- Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close
- Issue: Side doors are being replaced in Service without the correct level of repair and as such, the
- Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating
- Issue: Exterior rear view mirrors are being replaced unnecessarily.
- Distortion/vibration may be evident from a front door speaker.
- Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery
- Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within...
- One or more power windows may be inoperative.
- Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button...
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or...
- Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed...
- Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and...
- Issue: A small number of Customers with 17MY L538 Discovery Sports and L550 Discovery Sports with Active...
- Issue: Customers are reporting a door rattle from one or more doors.
- Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level...
- Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the...
- Issue: A customer may report a concern that, when an external media source is connected to the In Car...
- Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
- Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a...
- Issue: The bonnet open warning light is on but the bonnet appears closed
- Issue: Any issue affecting the operation of Climate Control Seats
- Issue: It may be found that the rear window washer jets have no function, despite proper operation of the...
- Issue: The customer may express the concern that the carpet in one or both of the front passenger...
- Issue: In some cases, vehicle functionality concerns have been identified which either prevent the...
- The keyless entry system lock function may not operate or operates intermittently.
- A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle...
- Issue: Tunescan does not operate, scrolling window animation is constantly running.
- Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external...
- Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the...
- Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU...
- In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx...
- After selecting Reverse (R), the Rear View Camera (RVC) image displayed on the Touchscreen may appear...
- The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the...
- Customers report the ECO Stop/Start is not working
- Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment...
- The steering wheel may exhibit a vibration / shimmy while driving.
- Issue: Customer reports that, intermittently, the vehicle will not crank.
- The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an...
- On vehicles fitted with the InControl© Touch? Information and Entertainment System, the system may...
- A noise from front brake system during light brake pedal application may be evident, mostly from cold...
- Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
- Buzz/Warble noise heard by the recipient of a Bluetooth phone call.
- An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the...
- Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment
- A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status...
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel /...
- Issue: Unexpected noise from Head-Up Display (HUD)
- The ambient air temperature display may not be correct.
- A Customer may report the ambient air temperature display is incorrect.
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Issue: The customer may express a concern that the heat distributed across the surface area of their...
- Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
- Issue: The customer may express the concern that water is visible within the cabin, leaking within the...
- The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can...
- Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
- This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service...
- The front bumper cover may crack where it meets the front fender.
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- A ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient...
- A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
- Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have...
- Issue: Customers are having windscreen wipers replaced
- Unable to activate telematics at PDI
- No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed...
- Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded
- Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
- The Auto Stop/Start system may be inoperative.
- The stainless steel exhaust finishers may be corroded/discolored.
- Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar...
- No drive when the Transmission Control Switch (TCS) is in the Drive (D) position after an Auto Stop/Start
- When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes...
- Telematic control module software update.
- InControl Touch Pro features may not function as expected.
- Steering column multifunction switch.
- Presentation from Dealer Shop Foreman Conference Call
- Issue: when in a radio function such as FM, AM, dab/hd the following behaviour is seen: when making a...
- Situation: a squeak and/or rubbing noise from the front right of the vehicle while driving may be evident."
- Situation: a groan, drone, honk, and/or graunch noise may be heard from the rear brakes, most...
- Issue during the software update and configuration of the information master controller(imc) and/or...
- Squeak from the front brake system
- Door handles are being returned incomplete or dismantled
- TCU fails activation DTC U2109-09
- TCM dtcs P2545-86 and/or P3546 codes stored
- TCU security key was not subject to an end of line test and verfivation
- Rattle or tizz from within the interior of the vehicle
- Audible noise from the front or rear corners of the vehicle
- Situation: the head up display (HUD) may take a longer-than-expected period of time to display in higher...
- Issue: customer complaint of 1.NO GPS signal
- Situation: a sill treadplate may be loose.
- Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding...
- Situation: the front overhead console sunglasses holder may not open/close.
- Situation: an issue has been identified on the vehicle within the listed affected vehicle range where the...
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Issue: the customer may express the concern that the carpet in one or both of the front passenger...
- Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen...
- Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating...
- Issue: customers may report erratic ambient air temperature readings or default setting (i.e
- Issue: customers are reporting that the folding convertible top (ROOF) is not operating
- Situation: a 'transmission fault' message may be displayed in the instrument cluster.
- Issue: low coolant warning illuminated in instrument cluster (IC)
- Issue: vehicles fitted with incontrol touch touchscreen goes into re-cycle mode (re-boots) when the...
- Issue: customers are reporting that the front windows of the evoque convertible do not lower fully
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Issue: homelink universal transmitter not working
- Issue: after completing any modification to the car configuration file (CCF) on the vehicles mentioned in
- Issue: retailers are replacing front windscreen wiper motors due to park position concerns.
- Issue: a customer may express a concern that the incontrol touch pro features may not function as expected
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle...
- Description of issue: a potential issue has been identified on a limited number of vehicles listed in the...
- Issue: a customer may report the vehicle steering feels heavy following an eco stop start event,...
- Issue: during the software update and configuration of the information master controller(imc) and/or...
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp...
- Technical Bulletin: Both Keys Locked In Vehicle
- The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
- This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
- Technical Bulletin: Tail Lamp Condensation
- Software Update.
- Technical Bulletin: Squeaks & Rattles Kit Availability
- The customer reports a whine/ humming noise while driving
- Symptom general accessories
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