The contact owned a 2012 Lexus ES 350. The contact stated that while driving 40 MPH, the vehicle was rear-ended by another vehicle, causing the vehicle to rear-end the vehicle in front, resulting in a three-vehicle crash. The impact caused the hood to unlatch, and the hood flew up. The air bags did not deploy. The contact's grandson was a passenger in a rear-facing car seat, and the contact was unable to determine whether the child had sustained any injuries. The contact suffered a sore neck and body, and medical attention was received. A Police report was filed. The vehicle was towed to a body shop and declared a total loss by the insurance company. The manufacturer was made aware of the failure and requested that the vehicle be retrieved to access the Event Data Recorder (EDR). The failure mileage was approximately 82,000.
2012 Lexus ES airbags problems
19 complaints (61% of all complaints for this car). Typical mileage when it fails: 60,000. 5 crashes reported.
- owner complaints
- 19
- of this car's complaints
- 61%
- typical mileage
- 60,000
- crashes
- 5
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Lexus ES airbags problems in other years
Related recalls
No recalls on record for this model year.
What 2012 Lexus ES owners say
Most recent owner complaints, unedited.
Airbag recall was replaced 8/02/2022. Car accident occurred 8/03/2022. Airbags did not deploy.
I received a letter to take the vehicle to nearest dealer for air bag recall replacement process, and I called and initiated online chatting w/ the lexus air bag recall support team numerous times but failed to get a response from them. Online chat representative stated they can't help with scheduling, and representatives over the phone, more than 6 times of attempt, either hung up during the call and kept on transferring. It happened since march on a different dates and they still refused to complete the appointment scheduling process.
Light can on and off 12/20/2019 when I was driving, I pull into parking lot and cut off engine...waited a few minutes and started car back up it went away, the next day 12/21/2019 when I started up my car it came on while still park and stay on, not a good feeling .
The lexus dealership is unable to acquire a replacement air bag for my car. I have been told not to carry passengers in the front seat, which is impossible therefore a risk to my family.
Recall
Takata recall. I received an interim recall notice on 02-23-2017. I am still waiting for a notice that replacement parts are available. I have tried several times via email to discuss the delay but lexus representatives refuse to respond to my questions via email. They insist I contact them by telephone.
No action on the airbag recall.
Takata recall and electrical failures. Lexus recalled vehicle in jan 2017 warning that no one should sit in front seat for duration. No provision for a replacement vehicle was mentioned. It has been 10 months of not being able to use front seat. They say the parts will be available in december. Our vehicle is also getting my wife stranded. We have gone through 3 batteries in 3 years. Lexus refuses to fix it. Please reference attached recall letter. I was not able to attach the complete set of docs with detailed description due to file size.
Takata recall while the recall letter was undated, I received it in january 2017 or at the latest, early february 2017. I checked with two lexus dealerships on march 20, 2017, only to be told that they were working on 2010 models and that I would be notified when parts were available for my model lexus. For 8 months I have avoided having passengers in the front seat. That is a long time. There is some foot-dragging on the part of takata or lexus or both. What can be done to expedite replacement of the airbag?
Questions about the 2012 Lexus ES airbags
Does the 2012 Lexus ES have airbags problems?
Owners have filed 19 complaints about the airbags of the 2012 Lexus ES, 61% of all its complaints, more than any other problem.
At what mileage do 2012 Lexus ES airbags problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2012 Lexus ES airbags?
There is no recall for this problem on this model year.
What year does the Lexus ES have bad airbags?
The Lexus ES model years with the most airbags complaints are 2008 (37 complaints), 2007 (34 complaints) and 2011 (27 complaints).
Other 2012 Lexus ES problems
Electrical 5Body 4Visibility 3Acceleration 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Lexus ES?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history