Tl* the contact owned a 2007 lexus es350. While driving at an unknown speed, another vehicle crashed into the front passenger side of the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact stated that the front seat passenger sustained a neck injury that did not require medical attention. The vehicle was towed to an unknown towing garage and deemed destroyed. The contact called hoffman lexus at 860‑525‑3987; however, they could not determine the cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.
2007 Lexus ES350: airbags did not deploy in a crash
10 of the 539 complaints about the 2007 Lexus ES350 describe airbags did not deploy in a crash.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 80,000
- recalls
- 3
Is there a fix? There are 3 recalls and 10 service bulletins for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
Tl* the contact owned a 2007 lexus es350. While pulling into a parking spot at a very low speed, the vehicle accelerated independently and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed and later deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Tl* the contact owned a 2007 lexus es350. While driving at an unknown highway speed, the brake pedal was depressed, but failed to engage without warning. As a result, the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and destroyed. The contact stated that failure occurred after the vehicle was serviced under an unknown manufacturer's recall. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign numbers: 07e082000 (equipment) and 09v388000 (vehicle speed control). The failure mileage was not available.
I had an accident that was very severe and airbags did not deploy. I filed a complaint with lexus and did not get a satisfactory answer. I felt the impact through the steering wheel. All I want to know why airbags did not deploy. Please help me with that.
Tl* the contact owns a 2007 lexus es350. The contact stated that while parking the vehicle and depressing the brake pedal, the vehicle failed to stop and accelerated abnormally. The vehicle traveled over a curb and crashed into a wall. The air bags failed to deploy. The contact did not sustain any injuries. There was a police report filed of the incident. The vehicle was inspected by the dealer however, the cause of the failure was not determined. The contact stated that vehicle had been previously repaired under the federal safety agency campaign id number: 09v388000 (vehicle speed control: pedal entrapment). The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 11,000. The current mileage was 13,000. Updated 09/05/13
I was hit by a truck at an intersection on the drivers side. My upper body hit the steering wheel on the left side and then hit the side door panel. There was no airbag deployment either in the door or on the steering wheel. Prior to this the car was in two other accidents and the airbags never deployed. Because there were no injuries I did not report this. Due to this accident I suffered a total shoulder separation and sever neck injury. Pending surgery at this time.
Tl* the contact owns a 2007 lexus es350. The contact stated that while driving approximately 5 MPH and coming to a stop, another vehicle suddenly crashed into the rear end of the vehicle with substantial force. The air bags failed to deploy. The vehicle was completely destroyed and a police report was filed. The contact sustained injuries to the collar bone, shoulder, and left leg. In addition, there were bruises and lacerations to the shoulder. The front seat passenger sustained injuries to both wrists and the shoulder. The vehicle was towed to a collision center. The manufacturer was notified of the problem. The approximate failure mileage was 80,000. The VIN was unavailable.
Front end crash of my 2007 lexus es 350 with a ford f-150. My car was totaled and the front 1/3 of my vehicle was damaged. There was no airbag deployment in my vehicle. Lexus tells me that the front sensors were not activated because I was in the stopping mode with the front end down and hit low on the passenger doors of the high profile truck. I have pictures and can provide. I find it disturbing that the airbags did not deploy given the extent of front end damage and I would hate to think that one has to hit the sensors just right to get the airbags to deploy. If not an outright mechanical failure, then certainly a design defect.
I own a 2007 lexus es 350 and was on the 10 fwy in the fast lane (third lane) and a car stopped for no reason and no traffic. I tried to stop and my floor mat slid forward and my car went faster and I tried to stop and push on the brake and the car was not stopping. I could not control my car and stopped into the back of a mini van. My car had to be towed away and when I called the claim to my aaa insurance company the insurance rep let me know that there was a recall on my car and I never received any letter or notice in regards to a recall this happened on 12/23/09 and I am a mother of three children and the tow truck driver let me know this could have killed me. My air bags did not deploy.
My wife was driving our 2007 lexus es 350 when another vehicle heading in the opposite direction lost control, crossed a median divide, got airborne, and hit the front driver's side quarter panel, hood, drivers door and drivers window. No air bags deployed - including side air bags which are installed on this vehicle. We have contacted lexus regarding what we believe is a failure of the air bags to properly deploy but am currently receiving 'form' responses.
Service bulletins that may apply
- CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was...
- CSP: Takata CSP Coverage Job Aid
- Condition in which a musty smell is present
- Lexus Safety Recall and Service Campaign
- Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in...
- Beginning in 1998, Lexus introduced side airbags as optional equipment
- Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt...
- Lexus: 2007 ES350
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Recall number 19V741000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331, or Pontiac customer service at 1‑800‑762‑2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Recall number 17V006000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Recall number 16V340000 · Recall details
Questions about the 2007 Lexus ES350 no deployment
Is airbags did not deploy in a crash a common problem on the 2007 Lexus ES350?
10 of 539 owner complaints about the 2007 Lexus ES350 (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2007 Lexus ES350?
There are 3 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2007 Lexus ES350
Sudden acceleration 54Headlights 18Adaptive cruise 15Airbag light 15Jerking 11Brake failure 9Transmission failure 9Stalling 7Fire or smoke 5
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