Tl* the contact owns a 2007 lexus es350. While attempting to leave a driveway, the vehicle independently accelerated without warning. The contact stated that the brake pedal was depressed, but required additional brake pressure to slow down the vehicle. The vehicle was towed to lexus of glendale (located at 1221 s brand blvd, glendale, ca 91204, (818) 507-1300) to be diagnosed, but the dealer was unable to duplicate the failure or retrieve a fault code. The contact was informed that the failure may have been due to driver error. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
2007 Lexus ES350: sudden unintended acceleration
54 of the 539 complaints about the 2007 Lexus ES350 describe sudden unintended acceleration.
- owner complaints
- 54
- of this car's complaints
- 10%
- typical mileage
- 18,390
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Sudden unintended acceleration by model year
What owners say
Experienced three instances of unintended acceleration. The third instance of unintended acceleration was extremely dangerous and brakes would not stop the acceleration and forward momentum. Had to put the car into neutral to stop the forward movement while applying the brakes. It still took approximately 10 seconds for the throttle acceleration and spinning tires to stop. Floor mats were original lexus installed carpet mats and checked to see they were properly installed, and they were. After the first instance of the unintended acceleration, I was diligent in ensuring my foot was in the middle of the brake pedal and not inadvertently on the accelerator. The fact that it occurred two more times, with the last instance being quite severe while I properly applied the brakes point to a problem with the electronic throttle control system. Reported the incident to lexus and allegedly they will investigate. I never received any recalls on this vehicle from lexus and had the vehicle serviced every 5k miles and the dealership never mentioned nor took action on the recall specified in the federal safety agency case number 09v388000.
Below is an e-mail sent to lexus regarding a description of the so called unintended acceleration event my wife experience and the remedies we are seeking from them. They have issued a complaint # of[xxx] on august 15, 2012 my wife [xxx] while driving our 2007 lexus es350 experienced what we are learning is referred to by lexus as an "unintended acceleration" event. The accelerator stuck and the car could not be stopped as she sped over 85 MPH. Downshifting the transmission and depressing the breaks as hard as she could did not stop the car... She said she pulled the floor mat away and the car stopped accelerating and she regained control of the vehicle. After my wife got home kendall had the vehicle towed to their shop, I contacted lexus got case # [xxx]. I was told during my first conversation with the lexus representative that the matter is not handled by them (customer service) but by lexus's legal department. Kendal lexus, who had my car, told me they down loaded the car computer and that a lexus technician would be at their shop to inspect the vehicle on or about august 23, 2012. On august 22, 2012 I was advised by kendall's service manager [xxx] that the lexus technician would not inspect the car and that recall modifications would be completed by kendall as directed by lexus. After the modifications were complete I picked the car up at kendall on august 24, 2012. While driving home vibration coming from the front of the car and immediately called [xxx]. [xxx] said they had determined that the car was safe to drive and my issues would/should be addressed by lexus. Bottom line I have been told that "nothing was wrong with your car." my wife is too frightened to drive this vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2007 lexus es350. Consumer states sudden unintended acceleration *tgw the consumer stated his wife was driving the vehicle, when it suddenly accelerated forward on its own, as she was entering a parking space, resulting in damage to the vehicle.
Tl* the contact owns a 2007 lexus es350. The contact stated while driving approximately 65 MPH the vehicle suddenly accelerated on its own. After trying to decelerate for a few minutes the vehicle finally slowed down. The vehicle was inspected by a dealer who advised her that the she needed a transmission. The transmission was repaired. The failure and current mileage was approximately 74,000. The VIN was unavailable.
Tl* the contact owns a 2007 lexus es350. The contact stated that the driver was traveling 70 MPH when the vehicle suddenly accelerated. The driver applied constant, abrupt pressure to the vehicle but to no avail. In order to stop the vehicle, the driver shifted to neutral which caused the engine to exhibit an extreme increase in rpms. She then inspected the accelerator pedal to determine if it was stuck but noticed that the floor mat was atop the pedal. The vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 61,489.
Tl*the contact owns a 2007 lexus es350. The contact stated that when coasting into a parking space the vehicle suddenly surged forward and crashed into two parked vehicles. The contact nor her passenger were injured. The police were notified and a report was filed. There were no occupants in any of the vehicles that were parked. The vehicle was towed to a dealer so that they could investigate the cause of failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
Tl* the contact owns a 2007 lexus es350. The contact was driving 5 MPH and preparing to stop at a light when the vehicle surged forward. The contact stated that the engine exhibited an unusual increase in rpms when the failure occurred. The local dealer was contact and they referred the contact to the manufacturer. The contact stated that he received notification of the federal safety agency campaign id number: 09v388000 (vehicle speed control: accelerator pedal). The contact stated that the recall repair was performed prior to the failure. The vehicle was not further inspected or repaired. The failure mileage was 14,000.
Tl* the contact previously leased a 2007 lexus es350. The contact stated that the driver indicated that the vehicle suddenly accelerated while the vehicle was stopped. The driver depressed the brake pedal which avoided an accident. The vehicle was taken to an authorized dealership but no repairs were performed. The vehicle was turned back in to the dealership. The contact called the manufacturer who stated that the dealer had to make a decision about the situation. The current mileage was unknown. The failure mileage was 2,042.
Letter from senator durbin on behalf of constituent re a problem with toyota and his 2007 lexus es350 4 dr sdn sudden acceleration (dot/I#2010-1239) the consumer stated the vehicle failed to decelerate as he attempted to apply the brakes. The brake pedal went to the floor and the electronic system of the vehicle didn't register any warning lights.
2007 lexus es 350. Consumer states unintended acceleration *tgw the consumer stated on numerous occasions he has experienced sudden acceleration while driving between 30- 40 MPH. The first experience occurred within a few weeks of owning the vehicle. The floor mats were removed, however the vehicle continued to accelerate. Each time the consumer went to the dealer to voice his concern, no repairs were made.
2nd request re fax fwd on behalf of (nj) who was involved in an auto accident on 11/18/08 in her 2007 toyota lexus that suddenly accelerated, would like her toyota incident recorded. *kb when the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed. She stepped on the brake, but was unable to stop the vehicle. The vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garage with great force. On the other side of the garage, was a small hall bathroom. The force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. There was also damage to the garage walls as well as to the door entering the house from the garage. The vehicle was repaired and the consumer has since traded the vehicle.
Related recalls
Vehicle speed control: accelerator pedal
- What is wrong
- Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
- Risk
- A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
- Remedy
- Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1‑800‑331‑4331, lexus at 1‑800‑255‑3987.
Recall number 09V388000 · Recall details
Questions about the 2007 Lexus ES350 sudden acceleration
Is sudden unintended acceleration a common problem on the 2007 Lexus ES350?
54 of 539 owner complaints about the 2007 Lexus ES350 (10%) mention sudden unintended acceleration. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2007 Lexus ES350?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2007 Lexus ES350
Headlights 18Adaptive cruise 15Airbag light 15Jerking 11No deployment 10Brake failure 9Transmission failure 9Stalling 7Fire or smoke 5
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