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Lexus ES350 sudden acceleration problems

87 of the 1,451 owner complaints about the Lexus ES350 describe sudden unintended acceleration, most of them for the 2007 model year.

owner complaints
87
worst model year
2007
typical mileage
18,872
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Jun 8, 2023 · Acceleration · 66,150 miles · AL

The contact owns a 2018 Lexus ES350. The contact stated that while driving approximately 5 MPH and making a left turn into a parking lot, the vehicle suddenly experienced unintended acceleration driving to the opposite side of the parking lot before the vehicle shut off. The contact stated that moments later the vehicle was restarted and operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,150.

Filed Sep 1, 2022 · Electrical · CA · crash

On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I wasn’t paying attention, but my partner who was seated next to me in the driver’s seat said he heard it. He suspected that the dealership loaned us the vehicle that had a similar issue that caused it to move forward. When I saw the definition of sudden unintended acceleration, I felt that it could be that. I didn’t think it was me. I drove the Lexus home, which was across the street from the dealership and no one drove it during the next few days. On Tuesday, June 07, 2022, we were scheduled for a medical appointment 80 miles away. My partner cancelled it but I decided to take the Lexus out to the store and there was no incident so the appointment was rescheduled for June 09. On Thursday, June 09, 2022 at about 11:30AM PDT, I brought the 2020 Lexus ES 350 loaner vehicle to a stop using the brake pedal. The car was about 12 feet from a landscaped island that separated two parking areas. I was looking to find a parking space that had tree shade. Without moving my foot off the brake, the engine began revving at the same time the Lexus sped forward on its own. I was fully cognizant of what I was doing and what was happening specifically because of what had occurred the Friday before. At the time that the vehicle moved forward, I was doing nothing but pressing my foot on the break. There was nothing obstructing the pedals on the floor as we had made sure of that during the preparation for the trip. The rate of speed that the vehicle was going when it jumped the curb of a landscaped island no more that 3 or 4 feet in diameter is something I would have never normally been able to achieve. The heavy metal pole on the other side bent when it hit. The front wheel

Filed Apr 7, 2022 · Acceleration, Driver assistance · 7,500 miles · NV · crash

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 7,500.

Filed Mar 23, 2021 · Brakes · 45,000 miles · TX · crash

Sudden unintended acceleration with braking problems. Three episodes. The first episode was a complaint to the dealer with documentation in the car's service record. The second of which was worked-up for one week by the dealer with no answers. The third episode occurred going down a parking ramp and resulted in loss of control of the car and injuries to both fenders. The car's "black box" was not activated during the last episode. The car accelerated right after it had begun moving forward. During the other episodes, the acceleration occurred right after being started. During the third and most serious episode, the car was moving down the car ramp in a parking garage, from the eighth floor to the sixth floor. After starting down the ramp, the car accelerated and could not be stopped by braking, shifting to neutral and park or by pressing the off button switch. When the sixth floor was reached, the car was driven down one of the exit lanes where finally it was able to be stopped by usual braking maneuvers. In the "black box" study, there was no record of any abnormal activity, either acceleration or braking. Police were notified and essentially documented the events but made no other comments. During the third episode, the car was moving at a rapid rate of speed, probably at about 50 miles per hour but this cannot be documented. Repair of the vehicle cost about $6000.

Filed Aug 23, 2019 · Acceleration · 100,000 miles · CA

Tl* the contact owns a 2007 lexus es350. While attempting to leave a driveway, the vehicle independently accelerated without warning. The contact stated that the brake pedal was depressed, but required additional brake pressure to slow down the vehicle. The vehicle was towed to lexus of glendale (located at 1221 s brand blvd, glendale, ca 91204, (818) 507-1300) to be diagnosed, but the dealer was unable to duplicate the failure or retrieve a fault code. The contact was informed that the failure may have been due to driver error. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Filed Jun 3, 2016 · Acceleration · 177,000 miles · VA

Experienced three instances of unintended acceleration. The third instance of unintended acceleration was extremely dangerous and brakes would not stop the acceleration and forward momentum. Had to put the car into neutral to stop the forward movement while applying the brakes. It still took approximately 10 seconds for the throttle acceleration and spinning tires to stop. Floor mats were original lexus installed carpet mats and checked to see they were properly installed, and they were. After the first instance of the unintended acceleration, I was diligent in ensuring my foot was in the middle of the brake pedal and not inadvertently on the accelerator. The fact that it occurred two more times, with the last instance being quite severe while I properly applied the brakes point to a problem with the electronic throttle control system. Reported the incident to lexus and allegedly they will investigate. I never received any recalls on this vehicle from lexus and had the vehicle serviced every 5k miles and the dealership never mentioned nor took action on the recall specified in the federal safety agency case number 09v388000.

Filed Mar 22, 2016 · Body, Engine · 11,214 miles · TX · crash

I experienced a low speed sudden unintended acceleration of my 2014 lexus es350 for the first time on december 22, 2015. I was turning into a parking place where I live as I have done hundreds of times. As I was taking my foot off the acceleration pedal to starting hitting the brake pedal, the car suddenly accelerated. I heard the engine revving and I was taken totally by surprise. My reaction was to turn to the left to avoid hitting the wall in front of me while hitting the brake without any response from the car. I hit the wall with the right front side of the car and kept going for a little while until I somehow shifted gears. The car stopped and I put it on reverse. I again experienced the same situation on march 21, 2016 while parking the car at a different place. Fortunately, nothing obstructed the car so I was able to stop it before hitting anything - the override toyota designed after all the earlier sudden unintended acceleration accidents worked this time. But this second incident confirmed to me that the first one will no longer be an isolated incident hence I'm filing this safety complaint so other lexus owners learn about it.

Filed Mar 5, 2016 · Acceleration, Brakes · TX · crash

I was pulling into my garage slowly, braking to stop, when the can accelerated. I could hear the engine rev and I pressed hard on the brake and put the car in park. The car traveled about 4 feet before it came to a stop. I reported to lexus who turned over to 'legal' and I have been waiting for a week for an investigator to contact me to look at the car, after which they say it will be another 30 days for a finding. The paperwork I filled out termed this as 'unintended acceleration". This is the second time this has happened with this car, which I purchased new and have had for a little over a year.

Filed Oct 27, 2015 · Acceleration, Brakes · 76,000 miles · NJ · crash

While entering my garage, my car suddenly accelerated and smashed into the rear wall destroying a cabinet and refridgerator and went through the wall. I couldn't stop the car as evidenced by brake skid marks on the garage floor. Lexus later inspected the car and claimed they could find no defect. Fortunately my wife and I were only shaken up from the deployment of the airbags. The car was totaled. My home and auto insurance covered part of the damage and lexus has disavowed any responsibility, but they never inspected the damage to our home or the evidence that I was trying to stop the car almost from the instant it entered the garage. I can provide pictures by email, but I can't seem to retrieve them for this document. T

Filed Jul 1, 2015 · Acceleration · CA · crash

Petition for a defect investigation into low-speed surging in different models of toyota automobiles in which the car starts accelerating and the engine RPM increases when accelerator is not depressed. *smd the consumer stated on february 13, 2015, his wife was driving to an appointment. She pulled into the parking lot and did not have her foot on the brake pedal as she was coasting into the parking spot. The vehicle suddenly accelerated. Big bushes in front of the vehicle limited the speed, so his wife turned off the ignition and the vehicle fell back. A witness saw the entire even and attested to the fact the engine suddenly started roaring. The front of the vehicle was smashed. There were no injuries. The vehicle was towed from the scene and subsequently inspected by a representative of the manufacturer. The petitioner disputes the manufacturer's conclusion that the edr readout downloaded as part of that inspection provided no evidence that the incident "was the result of any type of manufacturing or design defect." *jb updated 07/27/15. *jb updated 07/29/15.

Related recalls

Vehicle speed control: accelerator pedalReported October 5, 2009 · 4,445,056 vehicles affected
What is wrong
Toyota is recalling certain model year 2004-2010 passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. These changes address the risk of pedal entrapment due to interference with the floor mat. Redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. Also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. Additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. Toyota will begin mailing letters to owners on december 31, 2009. Owners may contact toyota at 1‑800‑331‑4331, lexus at 1‑800‑255‑3987.

Recall number 09V388000 · Recall details

Questions about the Lexus ES350 sudden acceleration

Which Lexus ES350 years have sudden unintended acceleration problems?

The model years with the most reports are 2007 (54 complaints), 2008 (16 complaints) and 2009 (8 complaints).

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