On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I wasn’t paying attention, but my partner who was seated next to me in the driver’s seat said he heard it. He suspected that the dealership loaned us the vehicle that had a similar issue that caused it to move forward. When I saw the definition of sudden unintended acceleration, I felt that it could be that. I didn’t think it was me. I drove the Lexus home, which was across the street from the dealership and no one drove it during the next few days. On Tuesday, June 07, 2022, we were scheduled for a medical appointment 80 miles away. My partner cancelled it but I decided to take the Lexus out to the store and there was no incident so the appointment was rescheduled for June 09. On Thursday, June 09, 2022 at about 11:30AM PDT, I brought the 2020 Lexus ES 350 loaner vehicle to a stop using the brake pedal. The car was about 12 feet from a landscaped island that separated two parking areas. I was looking to find a parking space that had tree shade. Without moving my foot off the brake, the engine began revving at the same time the Lexus sped forward on its own. I was fully cognizant of what I was doing and what was happening specifically because of what had occurred the Friday before. At the time that the vehicle moved forward, I was doing nothing but pressing my foot on the break. There was nothing obstructing the pedals on the floor as we had made sure of that during the preparation for the trip. The rate of speed that the vehicle was going when it jumped the curb of a landscaped island no more that 3 or 4 feet in diameter is something I would have never normally been able to achieve. The heavy metal pole on the other side bent when it hit. The front wheel
Lexus ES350 jerking problems
15 of the 1,451 owner complaints about the Lexus ES350 describe jerking or lurching, most of them for the 2007 model year.
- owner complaints
- 15
- worst model year
- 2007
- typical mileage
- 10,700
By model year
- 20201
- 20151
- 20101
- 20091
- 200711
Often reported together
Sudden acceleration 5Transmission failure 3Adaptive cruise 3Slipping 1Fire or smoke 1Door locks 1Check engine light 1Brake failure 1
What owners say
Tl* the contact owns a 2007 lexus es350. While driving 70 MPH, the vehicle jerked and decelerated. The vehicle was taken to a repair shop where failure codes were found for the transmission computerized system and transmission drive train. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 220,000.
Three major issues with this car, and lots of minor ones. 1. The brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. The electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the road. 3. The car slips and the systems to counteract slipping did not engage. There are issues with the navigation, the enform system and many other issues. Repeated attempts to resolve the problem with lexus have met with no success. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased the car with a certified pre-owned warranty as I did with two other lexus that I have owned. Shortly afterward I noticed that when I slowed down to stop at the top a steep hill the car would suddenly lurch forward and I had to apply the brake to stop the car. I went to the dealer and took a ride with the service manager with a laptop attached to the car. I duplicated the problem. The dealer said the problem was that the transmission has a problem shifting from 4th to first gear .the dealer applied some computer updates. Afterward, the problem lurching was still the same. I took the car back to lexus and duplicated the problem with them again. They did another update but the problem was still the same. The dealer brought in a tech rep from lexus. They decided that the problem was not significant enough for them to replace the transmission or the computer that controls the transmission. I still have the same irritating problem. Although the car is still under the certification warranty, it will run out soon.
2007 lexus es350. Consumer states unintended acceleration *tgw the consumer did receive a recall notice in the mail regarding accelerator problems, but was not concerned, because he never experienced any problems prior. However, on april 6, 2010, as the consumer was about to make a turn, the vehicle suddenly lurched forward and a red warning light illuminated as well as the check engine light. The consumer aborted the turn and went straight ahead and turned into a gas station. The consumer then turned off the engine and after a minute or two he re-started it; both the warning light and check engine light as well as a light indicating loss of traction were on. The vehicle was towed to the dealership where they reset the computer and the consumer was informed everything was fine. However, 4 miles into his trip, the vehicle lurched forward again when it was moving at about 20 MPH after a stop sign. The consumer drove the vehicle to the dealership the next day and upon inspection, the consumer was informed the vehicle needed a new transmission. The representative told the consumer there was a mechanical problem with the second gear and that the lurching of the vehicle was related to the computer bypassing that gear.
2010 lexus es350. Consumer states unintended acceleration. *tgw the consumer stated he engaged the cruise control, but due to speed restrictions where he was driving, he applied the brake and drove to the top. Once on level ground and with a clear lane ahead, he engaged resume. To his surprise the vehicle lurched forward with such force that he felt he had been pushed back into the seat very hard. He applied the brake and disengaged the cruise control. The dealers explanation was that the vehicle was powerful. The consumer also stated there was poor visibility in the rear of the vehicle. He stated he is 5" 10' tall, but sitting in the drivers seat, he could not see the back of the car; the end of the trunk lid, or the tail lights. The rear head rests covered much of the corners of the rear window and the middle was also blocked by the brake light. Also, just after the rear passenger seat, the cover over the trunk was slanted at an angle upward, and he could not see where the trunk ended. An object or a child who is 4" 5' tall could not be seen until he drove away. The door mirror showed the handle of the rear passenger's door, after which since the body was slanted inwardly, there was no way to see the tail lights and thus gauge where the car ended. The consumer stated he was forced to back away very slowly in parking lots. On roads after a snowfall, the vehicle skidded and fish-tailed un-like an ordinary rear-wheel drive vehicle. It kept going, and driving became uneasy. During the first week of driving, anytime the heat was on, there was a strong smell of burning plastic coming from the vents. The passenger's door did not fit the body of the vehicle. They were snug at the top, but when they reach the door handle, there was at least one/three of an inch gap between the door and the body.
When I let up on the gas and then step on the gas pedal to continue the car lurches. This happens on a random basis and I have reported this to lexus several times since I have owned the car but they tell me if it does not do it while they are test driving there is nothing they can do. They say everything checks out ok and there are no error codes showing on the computer. I have told them it is either the transmission or whatever controls the gas pedal and they don't seem to be concerned. In my opinion there is definitely something wrong somewhere.
Tl* the contact owns a 2009 lexus es350. At a stop sign he slightly released the brake and slightly pressed the accelerator pedal, but the vehicle had suddenly lurched forward. He was able to safely avoid a crash. The vehicle has not been diagnosed by the dealership. The current and failure mileages were 8780.
Acceleration of vehicle on two separate occasions on interstate nearly causing death or injury. Could not stop vehicle. By the grace of god only my car sustained damage. The terror experienced should never have happened the first time, let alone twice! First time august 2007, claimed it was the floor mats. I felt the "lurch" after that and thought maybe I was just being paranoid. Until it happened the second time. It happened nine days ago. The dealer has had my car since the incident. I have yet to hear from them. I will not take the car back. *tr updated 11/13/09
Driving on a primary surface street, I stopped at a red light. I was the first car in the lane. When the light turned green I accelerated to change lanes, the car picked up speed and the brakes could not stop it. The car growled and jerked for a couple of blocks until I forced the gear out of "drive". It finally stopped before the next intersection. I did not lose control of the car and did not hit anyone. The car was at the lexus repairs dept. For 5 days. I was told that I could not keep the two floor mats. They removed the factory installed carpeted mat, placed it in the trunk and left the thin, clear, protective plastic floor mat from lexus. I never had all-weather floor mats. I do not know if there is any damage to the transmission, engine or brakes. Prior to the incident and since I have occasionally found it accelerating but it stops by braking. I have not attempted a high accelerating test. When I took the car to the repairs dept. I ask if they knew of other similar instances and was told "no". I only had 1,582 miles at the time and I thought I was the only one with the problem. On august 16, 2007 there was an article in the newspaper referring to your investigation and now request that my incident be included. *tr the consumer provided pictures of the floor mats, accelerator pedal and a repair invoice. Updated 09/10/07
Related recalls
No recalls on record for this model year.
Questions about the Lexus ES350 jerking
Which Lexus ES350 years have jerking or lurching problems?
The model years with the most reports are 2007 (11 complaints), 2009 (1 complaints) and 2010 (1 complaints).
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