Lexus ES350 adaptive cruise problems

Filed Oct 21, 2022 · Airbags, Driver assistance · FL · crash · 2 injuries

The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and our return trip home on Sunday, until the accident occurred just north of the Ft. Pierce exit. •The brake sensor, which causes your vehicle to stop with obstructions near the vehicle did not function. •Airbags did not deploy •Seatbelts did not “lock” at impact. When I realized that the safety features (radar and brake sensor) were not working, I slammed on the brakes, but nothing happened.

Filed Apr 6, 2022 · Acceleration, Brakes · CA

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Glendale California branch and had it inspected by them but they’ve sit my car in the dealership and at the end of the day told me that its normal. Is it normal to hit a car next to you when youre expecting your car to stop automatically and it does not stop? Why do i have this feature and it doesnt work? I hope you can help me becaus ethis car is very expensive and yet it does not guarantee safety!

Filed Nov 29, 2017 · Acceleration · 100 miles · CO

Cruise control with distance following. This system when active and by design stops slowing the vehicle at an estimated 25 miles an hour. The operator is expecting the vehicle to come to a complete stop and it does not. This is a very serious safety issue and needs to be addressed immediately before rear end collisions become prominent regardless if documented in manuals. Since there are two types of this system the owner may not know with which one they have. So if you're coming up on stopped traffic and relying on the car to stop itself from say 65 70 miles an hour, the car slows to 25 MPH or so and suddenly and unexpectedly brakes release you're on your own with only 50 feet or so to bring the car to a complete panic stop. Incredibally dangerous. It should bring the car to a complete stop if necessary. Dates of occurance are various

Filed Mar 6, 2017 · Acceleration · 42,300 miles · NY

Tl* the contact owns a 2013 lexus es350. While driving approximately 60 MPH, the cruise control leveler fractured from the base of the steering column the vehicle was driven to the dealer. The parts for the repair were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. Updated 06/13/17*lj

Filed Oct 29, 2016 · Acceleration, Fuel system · 2,850 miles · MI

I was driving the car on the freeway with the cruise control on when it started to rapidly decelerate and pull back to a standstill. I pushed the accelerator but nothing would stop the deceleration. I had to pull over to the side of the freeway since the car eventually stopped and pushed the button to turn off the cruise control. After a few minutes, I fellt that I could reenter traffic and was able to do so but without the cruise countrol engaged. I took it into the dealer who indicated that they could find nothing. This was a very dangerous situation and I could have been rear ended or gone off the road. If this had happened at night there could have been very bad consequences.

Filed Dec 23, 2015 · Acceleration, Brakes · 25 miles · NC

While driving on the interstate with the radar cruise engaged, we were approaching a slower car , another car was in the inside lane adjacent to us and before we could disengage the cruise our lexus es350 braked forcefully and the car following had to brake to avoid a collision...this is first hand information with no documentation....we had just purchased the vehicle and were on our way home....there are 3 distance settings for the radar cruise and I am not sure which one was active since I had no experience with it....this radar cruise system is the default system which can be deactivated each time the cruise is turned on ....it is a package with the pre collision system which was recalled on nov 3 2015 for sudden braking....

Filed Jul 29, 2010 · Acceleration · 49,167 miles · CA

Tl* the contact owns a 2008 lexus es350. The contact was driving with the cruise control set to 75 MPH when the traction, engine and vehicle stability control (vsc) warning lights illuminated. The contact applied the brakes and the vehicle began to decrease in speed however when he removed his foot from the brake pedal, the vehicle began to accelerate back to 75 MPH. The cruise control would not deactivate by applying the brakes. The contact depressed the brakes again until the vehicle came to a complete stop however, the vehicle abnormally accelerated to 65 MPH when his foot was released from the pedal. The vehicle maintained a speed of 65 MPH although the cruise control was no longer activated. The vehicle was taken to the dealer where the contact was awaiting a diagnosis of the failure. The current and failure mileages were 49,167.

Filed Jul 26, 2010 · Acceleration · 7,939 miles · NY

On july 22, 2010 I had been traveling from cape cod and was on i84 using my cruise control on my 2009 lexus es, set to 64 MPH. I would cancel it by pushing the lever towards me when traffic got heavy and push "resume" when I had an open road. After traveling about 210 mi and using it in the above manner it would not resume as before. The car would surge and accelerate to over 75 MPH. I had to cancel the cruise for it to stop accelerating because it was not stopping. I was not using the pedals at any time. I tried it twice. The same thing happened. I then turned off the cruise entirely and didn't use it again.

Filed Apr 2, 2010 · Acceleration, Body · AZ

2010 lexus es350. Consumer states unintended acceleration. *tgw the consumer stated he engaged the cruise control, but due to speed restrictions where he was driving, he applied the brake and drove to the top. Once on level ground and with a clear lane ahead, he engaged resume. To his surprise the vehicle lurched forward with such force that he felt he had been pushed back into the seat very hard. He applied the brake and disengaged the cruise control. The dealers explanation was that the vehicle was powerful. The consumer also stated there was poor visibility in the rear of the vehicle. He stated he is 5" 10' tall, but sitting in the drivers seat, he could not see the back of the car; the end of the trunk lid, or the tail lights. The rear head rests covered much of the corners of the rear window and the middle was also blocked by the brake light. Also, just after the rear passenger seat, the cover over the trunk was slanted at an angle upward, and he could not see where the trunk ended. An object or a child who is 4" 5' tall could not be seen until he drove away. The door mirror showed the handle of the rear passenger's door, after which since the body was slanted inwardly, there was no way to see the tail lights and thus gauge where the car ended. The consumer stated he was forced to back away very slowly in parking lots. On roads after a snowfall, the vehicle skidded and fish-tailed un-like an ordinary rear-wheel drive vehicle. It kept going, and driving became uneasy. During the first week of driving, anytime the heat was on, there was a strong smell of burning plastic coming from the vents. The passenger's door did not fit the body of the vehicle. They were snug at the top, but when they reach the door handle, there was at least one/three of an inch gap between the door and the body.

Filed Mar 16, 2010 · Acceleration · 50,000 miles · NC

Ltr fwd re sudden acceleration incident involving his 2007 lexus es350. *tgw the consumer stated when he attempted to pass an 18-wheeler truck, the vehicle suddenly accelerated out of control. Another truck was in front of him and the truck the consumer attempted to pass was on his right. A steep cliff was on the left and when he applied the brakes there was no response. He turned off the cruise control and there was still no response. The consumer tired tapping the accelerator and fortunately that worked and the vehicle returned to normal operation. Later that day, after leaving the gas station, the accelerator became stuck again.