2013 Lexus ES350: sunroof shattered

Filed Aug 25, 2021 · Visibility · 135,394 miles · MI

The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,394.

Filed Dec 23, 2020 · Visibility · 64,000 miles · GA

Tl* the contact owns a 2013 lexus es350. The contact stated that while attempting to close to the sun roof, there was a loud explosion coming from the vehicle. The contact became aware that the sun roof glass had shattered. The contact contacted chatham parkway lexus (1120 chatham pkwy, savannah, ga 31405, (912) 330-6051) and informed the dealer of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.

Filed Nov 29, 2019 · Visibility · 55,000 miles · FL

Tl* the contact owns a 2013 lexus es350. While driving approximately 40 MPH, an explosion like sound was heard. The contact pulled over to the side of the road and discovered that the sun roof had shattered. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 55,000.

Filed Nov 30, 2018 · Visibility · 23,000 miles · FL

Tl* the contact owns a 2013 lexus es350. While driving 65 MPH, the sun roof exploded and glass entered the vehicle. There were no warning indicators illuminated or injuries. The vehicle was taken to lexus of winter park (305 n semoran blvd, winter park, fl 32792, (407) 678-2000) where a diagnostic appointment was scheduled for the following day. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 23,000. The VIN was unknown.

Filed Jun 14, 2017 · 70,000 miles · KY

I was driving on i75 in louisville, ky, going approx 70-75 MPH when I heard what sounded like a gun shot! Panicked, I looked around immediately but there were no other cars close by and no overpasses. Then I realized that glass was all over my right arm, shoulder, and the center console. I looked up to see that my moon roof was shattered. After realizing what had happened, I closed the shade so more glass did not fall on me and inside my car. I took an exit and called my insurance company. I told them I had no idea what had happened, that no one was around but that my moon roof had just exploded. They gave me the company to contact to get it fixed and I took it there to get it fixed the next day. I have pics of it though. So scary! I still don't understand why my moon roof would just explode without any exterior force being exerted and I am so afraid it will happen again.

Filed Jan 22, 2016 · 15,000 miles · AK

On 1/20/16 I was driving back to work around 12:30 in the afternoon and I heard a loud pop. At the time I though something had hit my car or windshield, although I had not seen anything fly up at the window. Once I arrived at work I got out of the car to check my windows and to see if there was any damage to the body of the car. I did not see any. The following morning, travelling on the highway on my way to work I noticed a wind sound throughout the car. I thought maybe one of my windows was down. I checked all remaining windows and they were all up. When I stopped at a stop light, the sound stopped. At that moment I thought my sunroof somehow may have opened by accident. I pulled the cloth cover that covers the sunroof and noticed the damage. The sunroof had exploded. The glass was also pointed upward. Had something like a rock fallen on it, it would have been pointed downward and there was no rock to be found by the auto body shop that will be fixing my vehicle. The auto body shop had see it before and told me to contact you and the lexus dealership directly. I also have found numerous articles on line about this.