The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,200.
2017 Lexus ES350: sunroof shattered
6 of the 22 complaints about the 2017 Lexus ES350 describe sunroof shattered.
- owner complaints
- 6
- of this car's complaints
- 27%
- typical mileage
- 31,200
- recalls
- 0
Sunroof shattered by model year
What owners say
I was driving down the highway in va and I heard a loud explosion and I later found out the sunroof exploded on its own no cars around, no over pass it just exploded into little pieces.
I was driving down the highway having just picked picked up thiis car I just bought from the dealership when suddenly I heard a loud expolosion up above and noticed my sunroof exploded sending pieces of glass into my car. I was scratched and had to get home 1/2 hour away. Dealership was far. The dealershhip said to call the insurance. I think it could bet the way the sunroof was put in but not sure.
Upon approaching my car, in a controlled parking lot (car is stationary), I noticed the rear portion of the panoramic sunroof appears to have exploded. Sunroof shows defective bubble, and outer-edges appear to have cracked all the way around. Investigation of the area around the car shows no foreign objects (ie. Rocks) in the area.
While driving on the interstate at approximately 70 miles per hour at 6:45 pm on tuesday, march 6th, my sunroof suddenly exploded and glass fragments fell inside my vehicle. At the time of the explosion, there were not any cars around my vehicle nor did I hit any object on the road including a pothole. The explosion sounded as if a gun went off near my head and the glass immediately began to split into small pieces. Other than having some ringing in my ears as a result of the explosion noise, I did not suffer any other physical damage. I took the car into the lexus dealer and they stated that they had never had a case where a sunroof exploded without something hitting it directly. I know for a fact that nothing hit my vehicle or my sunroof as I was traveling on the interstate without any car or truck around me at the time of the explosion. I am filing this in order to get it documented and to see if any other lexus owner has had a similar issue with their lexus sunroof. I am attaching pictures of the sunroof which shows the damage done from the glass exploding without any type of foreign contact. I hope that someone from the nhta would contact me to let me know if there have been other cases like this reported.
While traveling approximately 40 MPH on a sunny day (45 degrees) the front panoramic sunroof spontaneously exploded. It was about 2 pm est. There were no cars around me or anything above. It sounded like an explosion. I pulled over and looked around to see what the noise was. It wasn't until I looked up that I saw the hole in the sunroof. Glass did not come down, it went out.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Lexus ES350 sunroof shattered
Is sunroof shattered a common problem on the 2017 Lexus ES350?
6 of 22 owner complaints about the 2017 Lexus ES350 (27%) mention sunroof shattered. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2017 Lexus ES350?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
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