Sunroof randomly exploded while driving on the highway. Nothing hit it or otherwise caused the breakage. I was travelling at a normal constant speed on a normal temperature day. Glass got all over me and inside the sunroof's opening mechanism. Lexus replaced the glass but refused to repair the housing / opening mechanism.
The worst 2021 Lexus GX problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
- Seats1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
- Seats1
- Visibility1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2021 Lexus GX 29
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Customers state Parking Brake efficiency concerns
- Condition in which a musty odor is present
- Some customers may experience operational difficulties with some telematics features which they cannot...
- Customers state Parking Brake efficiency concerns
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- Paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are...
- Condition in which a musty odor is present
- Condition in which a musty smell is present
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
What 2021 Lexus GX owners say
Most recent owner complaints, unedited.
The actuator on the driver door went out and in 2025 and had to get replaced. I was not able to lock or unlock the drivers side door. All the doors would lock and unlock. Just the other car the front passenger doors actuator lock went out. It is doing the same, will not lock or unlock. I have to do it manually.
The driver’s seat is making cracking, clicking, popping, and creaking noises from the lower seat frame, seat rail, or mounting area where the seat attaches to the vehicle body. The noise is most noticeable during braking, acceleration, turning, driving over uneven roads, and when shifting body weight in the seat. It feels as though the seat has movement or play, as if the seat rails, frame, or mounting bolts may not be fully secure. This is a safety concern because the seat is part of the occupant restraint system and is critical for proper seat belt positioning and airbag protection. If the seat frame, rails, or mounting hardware are loose, damaged, worn, or improperly secured, the seat could shift during a sudden stop or collision. In an accident, movement of the seat could reduce seat belt effectiveness, alter occupant positioning relative to airbags, increase the risk of impact with the steering wheel, dashboard, door, or center console, and increase the likelihood of head, neck, chest, back, pelvic, or leg injuries. Unexpected seat movement could also affect driver control immediately before or during a crash. This should not be treated as a simple interior rattle. The seat mounting bolts, rails, locking mechanisms, adjusters, frame components, and floor mounting points should be fully inspected for looseness, improper torque, wear, cracking, or structural failure. I have also found numerous similar owner complaints online from Lexus GX owners reporting clicking, cracking, rocking, or shifting driver seats that feel loose or unstable. Based on forum discussions and owner reports, there appear to be dozens of similar complaints, suggesting this may not be an isolated issue.
I purchased the gx460 to aquire the new safety bsm system. The owners manual (pg366) reqires the side mirror indicator light comes on at 9.8 feet behind the rear bumper of my vehivle. The light on the side mirror comes on when the vehicle passing me is at my rear bumper making it dangerous to change lanes and would not allow the approaching vehicle enough time to avoid a collision. I have checked with 2 dealers and both said there is no adjustment for this condition. I finally was able to have one dealer check the computer and was told all is normal. I asked my daughter-in-law to whitness this event from the back seat and she varified my findings.
Compare the 2021 Lexus GX
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Questions about the 2021 Lexus GX
Is the 2021 Lexus GX reliable?
Owners have filed 4 complaints about the 2021 Lexus GX, fewer than a typical GX model year.
What is the most common problem with the 2021 Lexus GX?
Driver assistance and stability, with 1 complaint. Next is seats (1).
How many recalls does the 2021 Lexus GX have?
No recalls on record.
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