Adding documents provided by the mechanic, and picture on the error. Looks like the same issue but dealer will not recognize this recall for the VIN number. Please assist
2010 Lexus HS 250 Hybrid brakes complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Took my car to the mechanic and was told that there is a recall on ABS (reflash software) and break booster pump replacement. I have lost the hydraulic pressure on the breaks and is a safety issue. Dealer has same issue with other vehicles except of mine. How do I get my VIN number checked and added to the recall? Please assist. Thank you.
Tl* the contact owns a 2010 lexus hs 250 hybrid. While driving various speeds, the ABS and check engine warning indicators illuminated. The vehicle was taken to an independent mechanic and it was diagnosed that the actuator needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency campaign number: 10v039000 (service brakes, air). The approximate failure mileage was 85,000.
As my wife was driving car, she received (4) - lights on dashboard about break and ABS system. She was driving on 610s in houston, texas. Then all of sudden she was feeling break was not working as should and receiving noise like turbine running. It was vacuum from break. We took car to clear lake lexus dealership for repair. They run computer and found code c1391/89 accumulator leak malfunction. Accumulator pressure sensor input does not increase before breaking or while the pump motor is operating. Accumulator pressure sensor input reduction rate exceeds the specification before braking and while the pump motor is not operating. The dealership quoted for repair $3400 approx. I believe this should be a recall and/or warranty since defective part. The car has only 82k mileage and in very good condition.
Brakes: the car is presenting issues when braking, in order to brake it has to be pressed too hard, and it does not brake immediately is more like gradually, which makes slower the brake process, and very dangerous. It also makes a very annoying squeaky sound. Suspension: the car has been aligned 3 times in less than a week since I bought it 10 days ago. However, it still pulls to the right when driving. It's very uncomfortable to be driving pulling to the left in order to keep the wheels straight. Toyota service said that the tires are in excellent condition, and everything in general as well. They attributed the issue with a recall in the rear arms. I investigated both issues with the brakes and the rear arms and in fact are due to recalls. How can I have lexus take care of this?
This is an identical complaint to another I saw here. While the brakes are applied and the vehicle goes over a bump or a pothole or a slippery surface, the following happens: , - brakes lose all of their grip for approximately one second (I.e. No longer being applied) . While the vehicle does not accelerate for this brief moment, it does cease to brake, which has been very dangerous, especially if another vehicle is ahead. It is very predictable at this point, but still a safety hazard. This is not something that occurs sometimes, it occurs every time (especially if the car is on a downhill incline). This happens at lower speeds, less than 30 or 35 MPH. The date of occurance reflected below is not accurrate, as this happens since I have had the car (2011) dealer claims they are not aware of the issue.
While the brakes are applied and the vehicle goes over a bump or a pothole or a slippery surface, the following happens: - vehicle slips, - brakes lose control (I.e. No longer being applied) for a few seconds, - the vehicle accelerates for a few seconds. The above condition happens at approximately 35 MPH or higher sped.
Tl* the contact owns a 2010 lexus 250hs. The contact stated that when applying the brakes on an uneven or bumpy road surface, the brakes would malfunction and the vehicle would skid to a stop. The vehicle was taken to the dealer but they were unable to duplicate the failure. The vehicle was not repaired. The contact also stated that the exterior of the windshield would become excessively foggy. The vehicle was taken to the dealer where the air blowers were readjusted but the failure persisted. The failure mileage was 23,000. Updated 01/09/15*lj updated 2/24/15*cn updated 03/02/15*jb updated 6/3/2015
The brakes of the car completely stopped working while the car was being driven. We had just picked up the car on the previous friday from the dealership for a recall (which was the 2nd time in for the same issue). My wife as able to finally stop the car by stepping onto the emergency boot brake. A little while earlier she was driving on I-5 driving 60mph which could have been deadly. After research there has been multiple recalls for toyota/lexus for brake related issues.
I had parked the car in a grocery store parking spot between two cars and had my foot on the brake. I was about to shut off the ignition when the car suddenly moved forward. Intuitively, I pressed harder on the brake, but the car speeded up, jumped over two parking barriers, travelled about 50 feet at high speed, hit the back of another car, a honda odyssey van with sufficient force that the honda itself jumped over a parking barrier and a curve and hit a pillar in a building's veranda. My car then stopped and then I turned off the ignition. My car thus experinced unintended acceleration and, in spite of jumping over parking barriers and hitting another car with substantial force, the air bags were not deployed. I have bruises from the seat belt tightening over my body and the owner of the honda odyssey, who was about to get in his car and was thrown back to the ground, has a fracture in the tail bone area of his back.
Tl-the contact owns a 2010 lexus hs250. The contact stated that while driving down hill with the brake pedal depressed and bump was hit that caused the brake system to release and the vehicle to surge forward the failure was experienced several times and the dealer had previously replaced the brake software system due to the brake failure however the failure was not corrected. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 1,200 and the current 141,000. Li
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