The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force and the vehicle started slowing down but did not stop as needed. The contact felt as if the brake pedal was jammed. The contact stated that the ABS and check brake lights were illuminated. The contact stated that the vehicle failed to stop as needed and only the forward movement of the vehicles in front kept him from crashing into the vehicle. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact and the independent mechanic researched online and related the failure to the federal safety agency Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 193,000.
The worst 2010 Lexus HS 250 Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension30
- Brakes21
- Electrical15
- Driver assistance6
- Acceleration5
- Engine5
- Fuel system3
- Lights3
- Airbags2
- Transmission2
- Visibility2
- Body1
Specific symptoms reported on the 2010 Lexus HS 250 Hybrid
Recalls 4
Electrical system
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
- Risk
- A complete loss of motive power can increase the risk of a crash.
- Remedy
- Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1‑800‑255‑3987. Toyota's number for this recall is HLE.
Recall number 17V619000 · Recall details
Suspension: rear
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V‑383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V‑383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Recall number 16V596000 · Recall details
Suspension: rear
- What is wrong
- Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V‑373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Recall number 13V383000 · Recall details
Suspension: rear
- What is wrong
- Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1‑800‑331‑4331 or Lexus at 1‑800‑255‑3987.
Recall number 12V373000 · Recall details
See all 4 recalls for the 2010 Lexus HS 250 Hybrid
Defect investigations
Low-speed surging
In a letter dated September 15, 2015, a consumer submitted a petition to the federal safety agency alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that the federal safety agency have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. the federal safety agency has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in the federal safety agency's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of the federal safety agency's enforcement priorities and its previous investigations into this issue, the petition is denied.
DP15007
Technical service bulletins for the 2010 Lexus HS 250 Hybrid 229
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited...
- Condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays
- DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited...
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
- Lexus Safety Recall and Service Campaign
- Condition in which a musty smell is present
- POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground...
- For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a...
- Condition where the HVAC evaporator drain hose has become obstructed with an insect nest
- Obsolete notice
What 2010 Lexus HS 250 Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a crash. The contact's daughter continuously depressed the brake pedal until the vehicle responded. The contact's daughter veered to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the brake booster pump had failed. The vehicle was then towed to the dealer, where it was diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 150,000.
The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was able to turn into a grassy area to the right where the vehicle eventually stopped. The brake master warning light, brake warning light, electronic brake control, ABS, and traction control warning lights are illuminated. The vehicle had begun making a humming then grinding noise. The failure reoccurred intermittently while driving at various speeds and more consistently. The contact learned that the failure was an indication that the actuator had failed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 110,000.
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 17V619000 (Electrical System) for which the vehicle was previously repaired. The manufacturer stated that the warranty for the repair had expired. The failure mileage was 1,030.
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the steering wheel was loose causing the vehicle to swerve from left to right. The contact stated that the ABS, brakes, and an unknown warning light was illuminated. The contact stopped the vehicle and drove back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The contact stated that the failure persisted. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 197,000.
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while his wife was driving approximately 45-50 MPH, the brake pedal was depressed but felt soft. The brake warning light, the ABS warning light, and the speed warning light were illuminated. The contact’s wife veered to the side of the road. The vehicle was towed to the contact’s residence. The vehicle was then taken to the dealer who diagnosed that the brake accumulator needed to be replaced. The contact referenced the federal safety agency Campaign Number: 13V235000 (Service Brakes). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 145,900.
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 10V039000 (Service Brakes, Air). The contact indicated that the vehicle had experienced the failure listed in the recall. Also, while driving the engine light suddenly illuminated and the vehicle should off. The vehicle was towed to the local dealer who diagnosed that the engine battery had failed. The contact indicated that the vehicle was previously serviced under the federal safety agency Campaign Number: 17V619000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in the federal safety agency Campaign Number: 16V596000 (Suspension). The contact stated that the tie rod could not be adjusted. The mechanic referred the contact to a dealer to get the vehicle repaired. The contact reached out to the manufacturer and was informed that the vehicle needed to be inspected by an authorized dealer. the vehicle was taken to the dealer to be diagnosed. The contact was informed that the wheel bearings on the rear driver’s wheel needed to be replaced. The contact was informed that the part was no longer manufactured by the vehicle manufacturer however, there was an aftermarket part to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.
Tl* the contact owns a 2010 lexus hs250 hybrid. The contact stated that while driving at various speeds, without warning, the vehicle hesitated while accelerating. The contact had taken the vehicle to don moore toyota (4216 frederica st, owensboro, ky 42301) and kenny kent lexus (5600 division st, evansville, in 47715) where the mechanics were unable to duplicate the failure. The contact also stated that the check hybrid system warning message recently appeared on the instrument panel while the vehicle was parked. The manufacturer was notified of the failure and referred the contact to a lexus dealer for assistance. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 17v619000 (electrical system) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 220,000.
Compare the 2010 Lexus HS 250 Hybrid
Other model years
20102011
Questions about the 2010 Lexus HS 250 Hybrid
Is the 2010 Lexus HS 250 Hybrid reliable?
Owners have filed 76 complaints about the 2010 Lexus HS 250 Hybrid, close to a typical HS 250 Hybrid model year.
What is the 2010 Lexus HS 250 Hybrid year score?
The 2010 Lexus HS 250 Hybrid scores 73 out of 100 (average). The score compares it with the other model years of the Lexus HS 250 Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2010 Lexus HS 250 Hybrid?
Suspension, with 30 complaints, typically around 72,300 miles. Next is brakes (21).
How many recalls does the 2010 Lexus HS 250 Hybrid have?
4 recalls, covering electrical system and suspension.
Was there a recall on the 2010 Lexus HS 250 Hybrid suspension?
Yes, 3 recalls: 16V596000, 13V383000, 12V373000. Check your VIN to see if your car still needs the free repair.
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