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2006-2011 Lexus HS 250 Hybrid and Toyota RAV4 recall: rear

Toyota Motor Engineering & Manufacturing reported this safety recall on August 2, 2012. It covers about 780,584 vehicles.

vehicles affected
780,584
reported
Aug 2, 2012
owners notified
Nov 30, 2012
related complaints
481

Suspension: rear

What is wrong
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1‑800‑331‑4331 or Lexus at 1‑800‑255‑3987.

Recall number 12V373000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 481 complaints about suspension problems.

2010 Lexus HS 250 Hybrid2008 Toyota RAV42009 Toyota RAV42010 Toyota RAV42011 Toyota RAV4

Questions about recall 12V373000

Is there a recall on the 2006-2011 Lexus HS 250 Hybrid and Toyota RAV4 rear?

Yes. Recall 12V373000, reported on August 2, 2012, covers about 780,584 vehicles.

What is the fix for recall 12V373000?

Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1‑800‑331‑4331 or Lexus at 1‑800‑255‑3987.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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