The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in the federal safety agency Campaign Number: 16V596000 (Suspension). The contact stated that the tie rod could not be adjusted. The mechanic referred the contact to a dealer to get the vehicle repaired. The contact reached out to the manufacturer and was informed that the vehicle needed to be inspected by an authorized dealer. the vehicle was taken to the dealer to be diagnosed. The contact was informed that the wheel bearings on the rear driver’s wheel needed to be replaced. The contact was informed that the part was no longer manufactured by the vehicle manufacturer however, there was an aftermarket part to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 142,000.
2010 Lexus HS 250 Hybrid: ball joint or control arm failure
5 of the 76 complaints about the 2010 Lexus HS 250 Hybrid describe ball joint or control arm failure.
- owner complaints
- 5
- of this car's complaints
- 7%
- recalls
- 3
What owners say
This car has had 7 recalls. When you review the carfax or the federal safety agency website, it only show open recalls. The rear suspension problem was originally recalled 08/02/12 recall number 12v37-3000, dealers were instructed to inspect for loose tie-rod nuts and replace as needed. Then 08/28/13 recall notice 13v383-000 was issued and the rear tie rods will be encased in epoxy to prevent future environmental damage. Since this didn't work, it was replaced with recall 16v596-000 on 08/12/16. This recall superseded 13v‑383, the affected vehicles that were previously recalled but did not have both suspension arms replaced. Those vehicles were supposed to have them replaced and encapsulate the locknuts. Here is the problem... Within 7 months of normal driving, no potholes, no speed bumps, the car is so far out of alignment it ruined 2 rear tires. Plus, the car can't be aligned without replacing the tie rods to the cost of $735! Lexus refuses to pay for this since it is out of warranty. This is a recall that did not fix the problem.
The 2010 hs250h rear lower suspension arm recall flaw the safety recall work caused non-recoverable damages to the rear tires of my 2010 hs250h. Toronto lexus told me that the damages to the tires wererear due to misalignment by westside lexus. Lexus USA only reimbursed me a small portion of the total cost (redo of recall work + 4 new tires). Neither lexus USA nor westside lexus would pay for the damages on the tires. The story: I purchase the lexus 2010 h250h from westside lexus houston in 2010. On april 10, 2015, westside lexus did a recall work on the rear suspension arms (rear tie rods). At the same time, I had westdise lexus installed 4 new dunlop 225/45zr18 tires. Feb. 2017 I moved back to canada. On the long weekend of aug. 2017, I was driving on highway near toronto. One of rear tire suddenly burst out. I sent the car to a lexus service center in toronto for repair. The technician told me that the tire was not repairable. There was uneven wear-out on the inner edges of both rear tires. Toronto lexus told me that the uneven wear of tires was due to misalignment of tires by westside lexus. And it was also related to the rear suspension arms recall work. Since epoxy was applied to the rear tie rods, those rods were no longer adjustable. Toronto lexus had to redo the recall work and replace all 4 tires. Toronto lexus charged me total $1762.82. The technician also had given me a report of the misalignment by westside lexus.
Tl* the contact owns a 2010 lexus hs 250 hybrid. While driving, the contact felt the vehicle's alignment moving around. The tire warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be realigned due to an issue with the control arm. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 108,000.
Tl* the contact owns a 2010 lexus hs 250 hybrid. While driving various speeds, the rear of the vehicle fishtailed without warning. The contact stated that the issue occurred on several occasions, especially when it rained. The vehicle was taken to a dealer where it was diagnosed that the control arm was fractured and needed an alignment. The vehicle was not repaired. The manufacturer was made aware of the issue. The vehicle was serviced per a recall, but the recall information was not provided. The failure mileage was 70,000.
Related recalls
Suspension: rear
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V‑383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V‑383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Recall number 16V596000 · Recall details
Suspension: rear
- What is wrong
- Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V‑373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Recall number 13V383000 · Recall details
Suspension: rear
- What is wrong
- Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
- Risk
- Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1‑800‑331‑4331 or Lexus at 1‑800‑255‑3987.
Recall number 12V373000 · Recall details
Questions about the 2010 Lexus HS 250 Hybrid ball joint
Is ball joint or control arm failure a common problem on the 2010 Lexus HS 250 Hybrid?
5 of 76 owner complaints about the 2010 Lexus HS 250 Hybrid (7%) mention ball joint or control arm failure.
Is there a recall or service bulletin for this on the 2010 Lexus HS 250 Hybrid?
There are 3 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Lexus HS 250 Hybrid
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