Takata recall airbag did not inflate when hitting a brick wall head on. My car was in motion and was hit on the rear passenger side of the vehicle and fish tailed head on into wall and I sustained injuries.
2007 Lexus IS 250 body complaints
Page 2 of 3: complaints 11 to 40 of 59, newest first, as owners wrote them.
Melting dash - I have the lexus "melting dash" problem on my is250 and have waited for 1 1/2 years, with no resolution. My local dealership says they have not received any dashes for over 6 months and have no idea when they might arrive. My dash has melted into a slick blob and that become a significant safety hazard. When driving during the day, the sun reflects on this melted surface and blinds the driver. I have notified cerritos lexus and lexus corporate of this safety issue. Forcing customers to drive unsafe vehicles with no expectation of when a solution is available is unacceptable. This should be listed as a recall due to the driver/passenger safety concerns. What am I supposed to do? I'm telling my wife not to drive unless it's an emergency.
* "takata recall" life threatening airbag defect in lexus is 250 but no plans to fix it * faulty dashboard, side panels interior completely melting - lexus promised to fix but its been years not fixed on lexis is 250
Takata recall plus the interior dash and interior side door panels are deteriorating. The front dash has an oily slick residue which glares into the front windshield making it dangerous to operate. The dealership stated that I am on the list as #139 and they've replaced 20 to date. This has been a known problem for years. At this rate and if history repeats itself neither will be remedied in my lifetime.
Approximately 2 years ago my entire dash board and side panels started to melt. I have contacted lexus and they continue to say they are waiting on the manufacturer for parts. I live in marrero louisiana with extremely high humidity and temperatures. This has been a safety hazard. When the sun hits my windshield, the glare from hitting the melted dash completely blinds me. I have to lean to the right side just to see out of my windshield. It is melted to the point of it being untouchable without getting sticky glue on your hands. Anything that rubs against the side door panels creates grooves and marks because it's like clay. Now theres a recall with the takata inflators in the front passenger airbag which really concerns me because its affected by high temperatures and humidity causes degrading of the part. Since my dash board is completely melted to the consistency of hot glue, I can't imagine that helps with my airbag situation either. I have been contacting lexus for the past 2 years with no luck. If I should have an accident due to the dash glare, I will expect to have the production company held accountable. Any help you can offer with getting this message across to anyone at this point would be greatly appreciated. Thanks.
7/11/16 seminole, florida the dashboard over the instrument panel and the front and rear side door panels are melting,cracking and deteriorating which causes dents in the material to the touch. All of the material is discolored and sticky or melting. Sticky stuff gets on my clothes. Lexus is a luxury car and this is not normal. This needs to be replaced immediately and a recall needs to be dictated by the nhts asap. This is unacceptable and this is why the federal safety agency needs to demand lexus initiates a official recall for the affected vehicles with the melting dashboard and side door panel issues.
The dashboard over the instrument panel and the front and rear side door panels are melting,cracking and deteriorating which causes dents in the material to the touch. All of the material is discolored and sticky or melting. This needs to be replaced immediately and a recall needs to be dictated by the federal safety agency asap. Lexus notified me of the problem almost a year ago, and when I called they told me it would take another 9 to 10 months before they could replace the dashboard and side door panels. So, it would be over a 1 or more years since the original lexus notice that they maybe can fix the problem. This is unacceptable and this is why the federal safety agency needs to demand lexus initiates a official recall for the affected vehicles with the melting dashboard and side door panel issues
The dashboard over the instrument panel and the front and rear side door panels are melting,cracking and deteriorating which causes dents in the material to the touch. All of the material is discolored and sticky or melting. This needs to be replaced immediately and a recall needs to be dictated by the federal safety agency asap. Lexus notified me of the problem almost a year ago, and when I called they told me it would take another 9 -12 months before they could replace the dashboard and side door panels. So, it would be 11/2 years since the original lexus notice that they maybe can fix the problem. This is unacceptable and this is why the federal safety agency needs to demand lexus initiates a official recall for the affected vehicles with the melting dashboard and side door panel issues.
I started noticing that my dashboard and all four door panels are melting and its very sticky. While driving the glare gets really bad reflecting onto the windshield that its hard to see. I can't lean my arm on my door because its really sticky and it leaves a film on my arm. My dashboard is also cracking due to this melting. I have not noticed a recall on it but I have spoke to others that this is happening to and also seeing the same online with other lexus/toyota owners.
The vehicle dashboard and doors materials are melted/sticky/glossy, cannot be touched or even clean, my main concern is the airbag.
I have complained to the lexus dealership as well as sonic about this dashboard. My warranty was valid my first several complaints, pictures were taken by a lexus rep and sent to corporate. At that time corporate denied complaint I personally called and a rep told me that they have received calls in regards to melting sticky dashboard and they having this problem with people that live in hot humid climate. I was in disbelief that the rep told that to me. I asked the rep who makes a car based on climate weather I live in alabama and in the summer with the sun beaming on dashboard can possibly cause a car accident. Safety safety has been my main concern this is dangerous. They called me and said they worked pay 20% then a couple days later said 20% only towards parts.
The dashboard is melting and when the sun shines it reflects on the windshield compromising my visibility causing me to almost get into a car accident. The door panels are also melting. I cannot continue to drive in danger. I have attempted to get resolution from lexus but have not been successful for years. This issue with the dashboard is dangerous. I have been waiting for too long for lexus to help me out but with no success.
Over a few years the dashboard of my car had drastically become sticky and shiny. Anytime the car is valeted or required to show a temporary parking tag the paper sticks or anything that touches it sticks. Also, while driving it creates a terrible glare on the windshield, causing it hard to see out the window.
The dashboard is melting in the area toward the front, closest to the windshield glass. This seems to be as a result of the dash material reacting to heat. In the areas where this occurs, the surface of the dash is very shiny and sticky, and there is considerable glare from the dash when driving in full sunlight. In addition, there are noxious fumes emitted from the dash. This is especially noticeable after the car has heated up after being parked in the sun.
Dashboard melting and door side panel melting. The melting of dashboard and side door panels causes a shiny reflection onto windshield. The glare from the reflection caused the driver difficulty in seeing and LED to accident.
The dashboard and side doors are sticky, shiny and melting. When glare hits it is very hard to see because of the sun hitting the dashboard. On the doors pieces are coming off since the material seems very soft.
My dashboard and doors have been melting increasingly over the past year from the florida heat/humidity. The dashboard is coming apart and is sticky. My vision is greatly impacted by the glare on the window that occurs from the sticky dashboard . I am highly fearful of an accident. My doors are so sticky that my clothes are constantly ruined. I contacted lexus and they only offered $500 as a courtesy, since I am out of "warranty". Lexus quoted me $3300 to fix the problem. I have seen the news with many others with similar problems and no assistance has been offered, placing mine and others lives at risk.
Issues with dashboard melting and both driver and passenger doors.
Material on my dash appears to be sticky, possibly due to hot weather, and can cause a significant amount of light reflection producing glare on the windshield. Depending on the sun's relative direction to the car, it can hinder visibility to where driving during the daytime is not feasible.
Dash and door side panels melt and cause glare and scratch very easily. 2 year old son can easily take chunks out and places in his mouth.
I own a 2007 lexus is250 and the interior is melting. The dashboard has a glossy, sticky residue that has made driving during the day in sunny conditions impossible. The residue causes a glare that hinders my ability to see while driving. So much so that I almost missed a stop sign! The door panels are melting to the point that if you touch them the material sticks to your hands and clothing or just falls off and when I get it on my hands it causes a rash. I've contacted lexus and submitted a request to have these parts replaced and I was quickly denied. I'm reporting this issue to you today because this is my only vehicle and I have no choice but to drive it and I wanted to document my concerns in case something were to happen. Thank you for your time. Have a great day!
Dashboard is literally melting. Looks shiny and is sticky to touch. Leaves black residue on fingers and creates a dangerous glare on windshield.
Tl* the contact owns a 2007 lexus is 250. The contact stated that the dashboard melted. The failure created a glare on the windshield that impaired the contact's visibility while driving in the daytime. The dealer stated that the dashboard needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The failure mileage was 85,000.
The dashboard and door panels of my 2007 lexus is250 contain a rubber like material that has become sticky as if it is melting away. It has become extremely fragile to the touch, leaving your finger imprint or even a chunks to come off. When driving during the day, I now have a reflection of the whole dashboard on my windshield which impairs my visions as it is almost impossible to see out without sunglasses on. This has become a major safety issue and for the price tags that come with these vehicles, we should all be getting this problem fixed before it cost people their lives.
Dashboard of the car has melted, specifically right in front of the driver position. The size of the melting/shiny reflective area is round and like 9 inches wide. The reflection of the shiny melting rubber from the dash affects having a clear visibility of the road. This is a safety hazard and not acceptable for a relatively new vehicle. This happened for the first time over two years ago, but it just keep getting worse, the car is driven by my pregnant wife.
My lexus is 250 has a melting and sticky dashboard as well as all four door sides and its handle bars. Every time I touch on the dashboard due to the top of the driver's wheel being so close, I had it on my fingertip being sticky and I have to wipe it off but still left some black mark on my finger. Also everytime I put the windshield cover to protect the heat from going inside, it placed some marks on the dashboard. It has been so bad to smell toxic chemicals coming from the dashboard while I'm in the car driving. Need to say more ? I am afraid it may give me an illness in the future from smelling it into my lungs. Can't we have a recall from lexus and do something about it real quickly ? It would be real nice to replace the old dashboard and sides with a best qualified standard with the materials that is safe that won't hurt the customer and won't damage from the sun from melting again. I see lexus changed the dashboard material to some kind of leather or thick leather that won't melt. I paid alot of money for my car and I'm real disappointed about the quality of the interior of the car I pay for. I had an old car honda civic for a long time and I never experienced a similar problem with a dashboard. Very good qualities in the interior in the honda civic back the 1980s. Now 2005 to 2007 lexus used a cheaper kind of material on the dashboard ?? We customers paid alot of hard money earned for this car we love. Thank you.
Dashboard and doors (inside) become sticky with black greasy pieces which comes off when touched.
Tl* the contact owns a 2007 lexus is250. The contact stated that the dashboard was melting. The glare from the dashboard obstructed the contact's view when driving in sunny conditions. The dealer had never before seen that type of failure. The vehicle was not repaired. The failure mileage was 110,000.
For several years dash and other rubber parts of interior are melting and forming a gummy/glue type substance that causes permanent damage to appearance and sticks to anything that touches it including damaging clothing. Lexus made me pay for labor to replace dash but refused to replace door components saying it was too expensive to fix and they insisted I pay for the entire cost of replacing all 4 doors. This is ridiculous that car owners have to pay for fixing a manufacturing defect that is caused by using a rubber that degrades over time and becomes a gooey substance.
Dashboard is extremely sticky and appears to be melting.
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