For several years now my dashboard has been very sticky in the daytime which causes a very bright reflection / glare. The side door panels also are like deteriorating and easily scratch and peel off. The vehicle is very sticky and leaves a black / dirty mark on your hand if touched.
2007 Lexus IS 250 body complaints
Page 3 of 3: complaints 41 to 59 of 59, newest first, as owners wrote them.
Purchased the 2007 lexus is 250 used in march, 2014. Within a couple of weeks, noticed the dashboard and interior door panels get very shiny and sticky (I.e. Melting) when it is hot outside and the interior car temperature rises.
Approximately 3 years after purchasing this vehicle, the dashboard and the doors started to get very sticky. When I inquire about this with the dealer in march of 2012 I was told there was nothing they could do, that I needed to have it replaced at my own cost. The problem continues to get worse as the dashboard/doors are melting and are also cracking.
The dash board started melting during the summer. I approached lexus while I had extended warranty and they advised they were not able to do anything about it. Would like to know if there is something that can be done to have this replaced.
I have a 2007 lexus is 250. I've had it for 7 years now and love everything about it. But about 2-3 years ago, the vinyl interior starting getting sticky. It's gotten worse that if you touch it the color comes off on your fingers. I have a big shiny area on the dashboard which reflects on the front windshield and makes visibility difficult. I know there's others here in south florida with the same issue, that have gone to lexus and have been told they have to pay to replace it, that it's not covered.
I have a 2007 lexus is250 in which the dashboard and side door molding are melting causing the rubber to come off the dashboard. There has been numerous complaints from lexus owners that they are having the same issue. Investigator reporter for channel 6 in miami has file a complaint agains toyota and lexus to make this a mandatory recall to fix this items,toyota is aware but they do not want to replace the dashboards unless we pay $900.00 for the repairs. If they know there is an issue they need to fix it instead of charging the consumer for there mistake.
I notice my car dashboard has been melting for about 2-3 years now, it is now creating a obstruction while driving in the daytime because it causes a glare on the windshield. It's literally a sticky mess, the dye in the dashboard if touched transfers on the fabric in car. I brought it to the attention of the dealership, the only I option have is to change the entire dashboard at my cost. Through my research there are many cars on the road with this issue. I appreciate your attention in this very serious matter.
The dash and upper door panels started to get soft, sticky and started to melt with touch.
The dash and door sills on the car are melting and sticky. You can not get in and out of the car without leaving gouges in the interior. Hands stick to everything and the problem only gets worse. The car is becoming unusable and is defective.
The dashboard is sticky, chipping and melting resulting in a blinding glare on the driver side wind shield. The glare reduces and hinders visibility and it has become a safety concern and hazard. The dash and door panel are so soft that anytime I bump it with my nail or ring, a chunk of the dash comes out. This melting is a potential hazard for the function of the air bags.
The door panels from front and passenger side are melting very bad. If I stick my nail by mistake, nail goes through and I get the sticky black rubbery material in nail. I pay too much for the car and lexus only replace the dash board because it was also melting.
I was driving south in my car during the middle of the day, and the glare from my dashboard was so bad I wasn't able to see a car appx 30 feet in front of me. There was no accident, but due to lexus using defective materials for their dashboard, it has melted and become shiny enough to be a real danger as the glare fully impedes view while driving in sunlight. As the passenger airbag is also contained in the dash, I have heard of a danger of it being triggered as well due to this issue. I contacted both lexus customer support as well as my local lexus dealership. I found online that there was purportedly a service bulletin that was issued to by lexus (I obtained a copy online) to dealers in 2011 informing them of the material problem and availability of replacement parts (affected both dash and door panels), but bulletin this was not communicated to owners (I.e. No recall), so I was never made aware and was out of warranty at the time the bulletin was issued as it was only effective 48 months from in-service date even though my model year was included in the affected vehicles. The most they were willing to cover was 50% of the replacement part cost. My responsibility would have been $2800 to fully re-mediate the issues (dash and doors), which I declined as I feel lexus should be fully accountable as the problem is admittedly due to faulty material used in the manufacture of certain years/vins of their vehicles. This also impacts my resale value even though that alone is not safety-related, it should be considered as well. I took cell phone video of the glare from my dash that impeded view and have that available if needed.
Tl- the contact owns a 2007 lexus is 250. The contact stated that he went to reach for the steering wheel, his hand slipped off of the steering wheel and he ended up scratching the dashboard and the material became damaged. The vehicle was taken to the dealer for inspection and they stated that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000. Ap
I purchased a brand new 2007 lexus is 250 from park place lexus in grapevine, tx. About two years ago, the dashboard panel started to get very soft and gummy during hot days. Small pieces of the dashboard panel came off easily. Ever since, the dashboard panel has been getting sticky and melting. The melting dashboard panel causes a glare reflection on the windshield that prevents the driver from being able to see road clearly while driving. It's a dangerous situation. Lexus has refused to replace the defective dashboard panel even though they're fully aware of the issue.
A few months after I purchased this car back in 2011, I started to notice that the dashboard and front door panels started to deteriorate; literally looked like they were melting. It feels very sticky, it gets scratched easily from the slightest touch, but the main thing is the dash, it looks so shiny it creates a horrible glare that reflects on the windshield and makes the visibility very difficult and it just gets worse and worse with time. I have complained several times with the dealership, they say they will only cover the repair partially but still the amount that would come out of my pocket is significantly high. According to what I have researched, lexus released a service bulletin about this issue with the sticky/shiny dash and door panels. However, the extended warranty on my car would not cover the repair/replacement of the parts. I just hope they are aware that this goes beyond of being only a "cosmetic" problem, because just the glare on the windshield itself can become a significant driving hazard.
I leased my lexus is250 back in 2007 and have since then been the only owner. Since then the dash board of my car has been melting and now causes a horrible glare/reflection on my windshield creating poor visibility when driving on sunny days which is most days her in south florida. Also the inside door panel material has become very soft to touch and seems to be melting also. After discussing this with lexus they offered me to go 50/50 on the repairs to have these problems corrected which means hundreds of dollars out of my pocket for a repair that is due to poor materials. My main concern however is them doing something about the dashboard because have a blind spot on a windshield is a very unsafe condition for any driver.
The car makes a lot of creaking noises and has been tried to be fixed several times and never gets the problem solved. Now car creaks and rattles at 10 MPH. Sound coming from the a-pillar and warranty does not cover.
Tl*the contact owns a 2007 lexus is250. While driving approximately 70 MPH on normal road conditions the driver observed a hump extruded from the console which interfered with the leg movement to access the brake and accelerator pedal. The vehicle was taken to an authorized dealer for inspection. The technician stated the problem addressed was a manufacturer design issue. The failure mileage was 25,000. The current mileage was 31,000. Updated 05/17/10.
My 2007 is250 lexus dash board rattle due to poor insulation. Due to dash being taken apart several times now car turns on 3 times by it self nav systems went out and since dash board is not set properly front windows fog up.
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