My 2025 Lexus LS500, with only 500 miles, has two serious defects in the front passenger seat, creating a safety hazard. The massage function is non-functional, grayed out in the infotainment system, and the seat belt fails to tighten or retract, leaving significant slack when buckled. Issues appeared during normal city driving (dry conditions, <10 mph, no accidents or modifications). The seat belt, when pulled and buckled, remains loose with several inches of slack, failing to secure an occupant. This was tested 5+ times, stationary and moving. The massage feature (part of the 28-way adjustable seat package) is grayed out, indicating a system fault, likely in the seat’s control module or air bladders. No warning lights (e.g., SRS) are on, and no diagnostic codes are retrieved yet. The loose belt poses a severe risk in a collision, as it cannot restrain the occupant, increasing chances of ejection or injury (e.g., head/neck trauma). A dealer visit is planned under warranty, but this manufacturing defect in a new vehicle is alarming. Vehicle was bought new from Lexus of Glendale, Glendale, CA. Photos of the grayed-out controls and slack belt are available. This may affect other 2025 LS500s and warrants investigation to prevent injuries or fatalities.
The worst 2025 Lexus LS problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
- Seat belts1
- Seats1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
- Seat belts1
- Seats1
Recalls 2
Back over prevention: display function
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recall number 25V744000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
- Risk
- An instrument panel display that does not show critical information can increase the risk of a crash or injury.
- Remedy
- Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Recall number 25V595000 · Recall details
Technical service bulletins for the 2025 Lexus LS 31
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a...
- Some customers may experience operational difficulties with some telematics features which they cannot...
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- To assist with the early detection and early resolution of audio related concerns you may be asked to...
- The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master...
- Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the...
- Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The...
- Long-term or off-site storage requires special care to maintain vehicle condition
- A battery in a stored vehicle is subject to conditions that can reduce its performance and service life
- During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce...
2025 Lexus LS fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl Hybrid | AWD | 22 | 29 | 25 |
| 3.4L 6‑cyl | RWD | 18 | 29 | 22 |
| 3.4L 6‑cyl | AWD | 17 | 27 | 21 |
What 2025 Lexus LS owners say
Most recent owner complaints, unedited.
Compare the 2025 Lexus LS
Other model years
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Questions about the 2025 Lexus LS
Is the 2025 Lexus LS reliable?
Owners have filed 1 complaint about the 2025 Lexus LS, fewer than a typical LS model year.
What is the most common problem with the 2025 Lexus LS?
Airbags, with 1 complaint. Next is seat belts (1).
How many recalls does the 2025 Lexus LS have?
2 recalls, covering back over prevention and electrical system.
What gas mileage does the 2025 Lexus LS get?
Official estimates for the 2025 Lexus LS range from 21 to 25 mpg combined. The most efficient version (3.5L 6-cyl hybrid, AWD) gets 22 city and 29 highway.
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