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2024 Lexus RX: sunroof shattered

7 of the 62 complaints about the 2024 Lexus RX describe sunroof shattered.

owner complaints
7
of this car's complaints
11%
recalls
0
Is there a fix? 22 service bulletins cover this area of the car. See below

Sunroof shattered by model year

  • 2026
    1
  • 2025
    1
  • 2024
    7
  • 2023
    10
  • 2022
    2
  • 2021
    1
  • 2020
    4
  • 2018
    1
  • 2017
    5
  • 2016
    3
  • 2015
    1
  • 2013
    1
  • 2012
    1
  • 2011
    1
  • 2010
    1
  • 2008
    1
  • 2007
    1
  • 2004
    1

What owners say

Filed Oct 21, 2026 · TX

On October 16, 2026, the panoramic sunroof glass on my 2024 Lexus RX 500h shattered without any impact. The vehicle had about 78,000 miles. I was driving at roughly 70 mph on a highway when the glass burst with a loud bang. The glass blew upward and outward, not inward, and there was no road debris, no overhead object and no sign of anything striking the roof. No impact point or chip is visible on the remaining glass. No one was injured. The vehicle was out of the 4-year/50,000-mile basic warranty. The Lexus dealer inspected it and is replacing the sunroof assembly. I am filing because the failure happened with no external cause and matches other reports of sunroof glass shattering on this model.

Filed Jul 26, 2026 · NM

The sunroof exploded spontaneously while driving on major road at 65 MPH, nothing hit it and no other vehicle around. No abnormal weather conditions. No warning just a burst into air. Remaining glass fell into vehicle when I opened shade.

Filed Nov 8, 2025 · Body · CA

The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.

Filed Aug 31, 2025 · NY

Lexus RX Sunroof exploded on it's own. I just left my driveway and was the only vehicle on the road. There were no projectiles, the sunroof glass simply exploded and glass flew into the air. if I was driving at 60 MPH, the exploded glass would have become a projectile and could seriously hurt a bystander. They were no warnings. I filed a complaint with Lexus Reference # 250820001020 but their response was that this was not a mfg issue. I pointed out that they are two class action suits on Lexus, but they insist that this is not a recalled part. This is a safety issue with glass flying at 40 to 60 MPH in the open air.

Filed Aug 25, 2025 · CA

While driving on the freeway the sun roof "exploded" shattering glass out onto the highway. The noise was loud and frightening. Upon pulling over I observed most of the sunroof was gone with fragments of glass remaining along the edges of the roof. I believe this to be a major safety issue. If the ceiling cover had been open, the passenger in the rear seat could have been seriously injured. No doubt flying glass is a danger to any cars following. The vehicle was inspected by the Lexus dealer who declined to cover the damage under warranty. My insurance (CSAA) agreed to pay the cost of replacement. The glass shop which did the work indicated this is a manufacturing defect and indicated they replace 5-6 sun roofs a week.

Filed Feb 17, 2025 · TX

I am writing to report a serious safety issue involving my Lexus RX350. While driving on the freeway with my [XXX] child, I suddenly heard a loud explosion-like sound coming from the roof. To my shock, I discovered that the sunroof glass had shattered into pieces. Fortunately, the sunroof cover was closed, preventing glass from entering the cabin and potentially causing severe injuries. When I contacted my Lexus dealership, they acknowledged that another GX had come in just the previous week with the exact same issue. They insisted that a rock was the cause. However, I find it extremely concerning that a small rock could cause such catastrophic failure, indicating that the glass material may be dangerously flimsy. This incident has left me deeply shaken, as it could have resulted in severe injury or even loss of control of the vehicle. I am afraid for my safety and that of my family, knowing that this could happen again. I urge the federal safety agency to investigate whether this is a defect in the sunroof design or material quality, as it poses a significant risk to drivers and passengers. Please let me know if additional details or documentation are required. I appreciate your time and attention to this critical safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 12, 2024 · NJ

My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.

Questions about the 2024 Lexus RX sunroof shattered

Is sunroof shattered a common problem on the 2024 Lexus RX?

7 of 62 owner complaints about the 2024 Lexus RX (11%) mention sunroof shattered. The model year with the most reports is 2023.

Is there a recall or service bulletin for this on the 2024 Lexus RX?

There are 0 recalls and 22 service bulletins for the same area of the car. Check them below with your VIN.

All model years of the Lexus RX

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