2010 Lexus RX350: airbags did not deploy in a crash

Filed Jun 8, 2019 · Acceleration, Brakes · 48,000 miles · CO · crash

My farm is 1/2 mile off weld county road 16 in keenesburg colorado. There is a gravel drive around the house to a short concrete driveway in front of the garage. When we drive onto the concrete portion, we are angled north east toward the garage door and have to back up a short distance to head the car east to enter the garage. We drive very slow through the yard as we have animals to watch out for and make a slow entry towards the concrete driveway. As she turned around the house toward the driveway the car seemed to be going faster than normal and she took her foot off the accelerator and eased on the brake but the car did not slow and she felt the accelerator was pulling her forward faster than she wanted. The brake pedal did not slow the car. The car angled across the concrete driveway, narrowly missing the corner of the garage and struck a tree on the north side of the house. The impact did not deploy the air bag and my wife had no injury. Her seat belt was fastened until she shut the car off and exited the car. I notified usaa my insurer and later spoke to several mechanics about repairs and the problem my wife encountered just prior to the accident. One mechanic told me of a report of a situation much like this and said to call lexus and see if there had been a recall on this make of automobile. I called a lexus dealer in firestone colorado. I gave the VIN number to him and he said his records showed this model year had been recalled for a problem with the accelerator but no records showed repairs were made. I told him I purchased this 2010 model car in 2016 as a used car and had no way of knowing if there had been a recall. I have not taken the car to be repaired but an adjuster did make a report yesterday (thursday june 6). I have no results but the adjuster said the damage was extensive and he was a bit surprised the airbag did not deploy.

Filed Jan 31, 2019 · Acceleration, Brakes · 115,000 miles · WI · crash

Tl* the contact owns a 2010 lexus rx350. While the contact's spouse was pulling into a parking space at 5 MPH, the brake pedal was depressed, but the vehicle accelerated. The engine revved and the contact drove over a snow mound before crashing into a wall. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was taken to bergstrom lexus of appleton (3060 n victory ln, appleton, wi 54913, (920) 471-1895) where a third party specialist was sent to examine the vehicle. The findings would be reported to the contact at a later date. The manufacturer was not made aware of the failure. The contact stated that the crash was in relation to the federal safety agency campaign number: 12v3005000 (vehicle speed control). The failure mileage was 115,000.

Filed Jan 3, 2018 · Airbags · 101,000 miles · IA · crash · 1 injury

Air bags did not deploy in hitting a car in the rear moving 30 mile per hour

Filed May 24, 2017 · Acceleration · 95,000 miles · CA · crash

Tl* the contact owns a 2010 lexus rx350. While the brake pedal was depressed, the vehicle accelerated independently and struck a building. The air bags did not deploy. There were no injuries and a police report was filed. The vehicle was towed to an independent body shop. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and obtained the vehicle's event data recorder. The VIN was not included in the federal safety agency campaign number: 12v305000 (vehicle speed control). The approximate failure mileage was 95,000.

Filed Sep 6, 2016 · Acceleration · 42,500 miles · OR · crash

Driver was pulling into a parking spot, just rolling to a stop with her foot on the brake. The car suddenly accelerated into a brick wall and a tree. The front bumper of the car was smashed and the frame was bent. Air bag did not deploy as it should have. Owner contacted lexus legal department the next day and filed a claim. 16 days later a third party investigator recovered the data from the event data recorder. It has been 50 days since the claim was filed and we got a letter today from toyota stating "no defects were identified!" this is totally unacceptable. Toyota settled a 1.1 billion dollar class action law suit regarding "unintended acceleration" cases. Obviously there is a big problem. We will be following up with legal representation. In the mean time the car sits in the garage, while we make payments on a car that is totally unsafe to drive!

Filed Jul 22, 2016 · Acceleration · 110,000 miles · MD · crash · 1 injury

Tl* the contact owns a 2010 lexus rx350. While driving 55 MPH, the vehicle accelerated rapidly. The contact lost control and crashed into another vehicle. The air bags did not deploy. The other driver was injured, but did not require medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was excluded from the federal safety agency campaign number: 12v305000 (vehicle speed control). The failure mileage was approximately 110,000.

Filed May 12, 2015 · Acceleration, Airbags · 43,000 miles · MA · crash

Tl* the contact owns a 2010 lexus rx350. While driving at approximately 60 MPH, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a truck. The vehicle sustained significant damage to the front end. The air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 43,000. ..updated 06-15-15 *bf updated 9/18/15

Filed Jun 21, 2014 · Airbags · 47,000 miles · KY

I was turning left into a driveway on a two lane highway. A jeep behind me was not paying attention and tried to pass me on the left while I was turning. The impact was on the driver side door. I was hit so hard his bumper tore a whole in the door and broke the front wheel off from moving me sideways. I was knocked out from the concussion and ended up in the middle of the highway gathering my wits. I was shocked the side airbag did not deploy. Thank goodness I had my seat belt on!

Filed Nov 18, 2011 · Airbags · 18,000 miles · OH · crash · 1 injury

Tl* the contact owns a 2010 lexus rx350. The contact was driving approximately 30 MPH and loss control of the vehicle due to an unexpected health related issue. The vehicle crashed into an unoccupied parked vehicle. The contact sustained injuries to the head and chest area. A police report was filed. The front driver's side air bag partially deployed and the front passenger's side air bag failed to deploy with the substantial impact. The vehicle was declared destroyed and towed to an independent mechanic. The manufacturer was notified of the failure. The approximate mileage was 18,000. The VIN was unavailable.