The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had not been taken for diagnosis or repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
Lexus RX350 no deployment problems
45 of the 838 owner complaints about the Lexus RX350 describe airbags did not deploy in a crash, most of them for the 2010 model year.
- owner complaints
- 45
- worst model year
- 2010
- typical mileage
- 31,000
By model year
Often reported together
What owners say
The airbags did not deploy. There was no recall either. I don't know if there is an issue or not but I would hate to see someone get hurt because airbags did not deploy see photo of damage. Have pictures but size problem didn't know how to reduce size
A broadside collision causing damage to front left of the car, injury to the driver with force of the collision, air bag didn't deploy.
Driving in snow storm on side road. Going approx 20 MPH road slight incline and curves to left. Tried to turn left and car continued going straight. Anti lock brakes were pumping car seemed to accelerate car headed to telephone pole and hit very directly. Car was totaled telephone pole cracked in half I was thrown into steering wheel windshield and center console. Airbags never deployed. I broke my ribs and was severly bruised and had painful impact injuries. What did the airbag not deploy?
I got into accident and no airbag deployed even at high impact and othe othe vehicle flipped over.
Tl* the contact owns a 2008 lexus rx350. While reversing, the vehicle spontaneously accelerated and crashed into three trees. The steering wheel became uncontrollable/inoperable and the brake pedal was applied, but traveled to the floorboard. The contact turned off the ignition to stop the vehicle. There were no warning indicators illuminated. There were no injuries. The police department arrived, but a report was filed 3 days later. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. The manufacturer inspected the vehicle and stated components were working properly and consumer made no attempt to stop or steer. The vehicle was unable to be driven. The failure mileage was 103,000. Vehicle also crashed into 1 car.*pm consumer's insurance company stated car was totaled. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Tl* the contact owned a 2016 lexus rx350. While accelerating from a stop sign at approximately 10 MPH, another vehicle crashed into the driver's side of the contact's vehicle. The air bags failed to deploy. The contact was transported to the emergency room where a cat scan was completed, which showed a large hematoma on the contact's head. The contact also mentioned that he took blood thinner medication and later his entire face turned black and blue. A police report was filed. The vehicle was towed to a body shop where it was diagnosed as a total loss by the insurance company. The dealer and manufacturer were not made aware of the failure. Through research, the contact found the federal safety agency campaign number: 18v085000 (air bags); however, the VIN was not included in the recall. The failure mileage was approximately 15,000. *tt
My farm is 1/2 mile off weld county road 16 in keenesburg colorado. There is a gravel drive around the house to a short concrete driveway in front of the garage. When we drive onto the concrete portion, we are angled north east toward the garage door and have to back up a short distance to head the car east to enter the garage. We drive very slow through the yard as we have animals to watch out for and make a slow entry towards the concrete driveway. As she turned around the house toward the driveway the car seemed to be going faster than normal and she took her foot off the accelerator and eased on the brake but the car did not slow and she felt the accelerator was pulling her forward faster than she wanted. The brake pedal did not slow the car. The car angled across the concrete driveway, narrowly missing the corner of the garage and struck a tree on the north side of the house. The impact did not deploy the air bag and my wife had no injury. Her seat belt was fastened until she shut the car off and exited the car. I notified usaa my insurer and later spoke to several mechanics about repairs and the problem my wife encountered just prior to the accident. One mechanic told me of a report of a situation much like this and said to call lexus and see if there had been a recall on this make of automobile. I called a lexus dealer in firestone colorado. I gave the VIN number to him and he said his records showed this model year had been recalled for a problem with the accelerator but no records showed repairs were made. I told him I purchased this 2010 model car in 2016 as a used car and had no way of knowing if there had been a recall. I have not taken the car to be repaired but an adjuster did make a report yesterday (thursday june 6). I have no results but the adjuster said the damage was extensive and he was a bit surprised the airbag did not deploy.
Pulled into hotel parking lot at 11:05am (perfect weather - parking lot empty) and ,after turning into the parking spot at a slow speed, the car suddenly accelerated and hit the side of the hotel. The building wasn't damaged, but the car had serious frontal damage. The hotel manager didn't call the police so there isn't a police report. The air bags did not go off. I feel there were several possible lexus problems with this incident: the air bags did not go off even though there was over $17,000 in repairs (even the engine had to be removed),; the automatic braking system didn't engage; and the sudden acceleration of the car from a slow entry into the parking space. Currently the car is at a lexus dealer waiting for the lexus hired inspector to examine it. We have pictures and a complete list of repairs if requested. W e do not have a report yet from the lexus inspection because it hasn't been inspected yet. ...*bf..
Tl* the contact owns a 2010 lexus rx350. While the contact's spouse was pulling into a parking space at 5 MPH, the brake pedal was depressed, but the vehicle accelerated. The engine revved and the contact drove over a snow mound before crashing into a wall. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was taken to bergstrom lexus of appleton (3060 n victory ln, appleton, wi 54913, (920) 471-1895) where a third party specialist was sent to examine the vehicle. The findings would be reported to the contact at a later date. The manufacturer was not made aware of the failure. The contact stated that the crash was in relation to the federal safety agency campaign number: 12v3005000 (vehicle speed control). The failure mileage was 115,000.
Related recalls
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall number 23V480000 · Recall details
Air bags: side/window
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
- Risk
- If the air bags fail to deploy in a crash, it can increase the risk of injury.
- Remedy
- Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are JLA, J0F.
Recall number 18V085000 · Recall details
Air bags: knee bolster
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Lexus RX350 and RX450h vehicles manufactured November 16, 2015, to December 23, 2015. Due to an improper weld, the gas needed to inflate the driver's knee air bag may escape from the inflator.
- Risk
- A defective inflator may increase the risk of injury in the event of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect and, if necessary, replace the knee air bag assembly, free of charge. The recall began March 7, 2016. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is GLA.
Recall number 16V053000 · Recall details
Questions about the Lexus RX350 no deployment
Which Lexus RX350 years have airbags did not deploy in a crash problems?
The model years with the most reports are 2010 (9 complaints), 2007 (6 complaints) and 2016 (5 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Lexus RX350?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history