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Lexus RX350 sudden acceleration problems

58 of the 838 owner complaints about the Lexus RX350 describe sudden unintended acceleration, most of them for the 2010 model year.

owner complaints
58
worst model year
2010
typical mileage
26,500
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

What owners say

Filed Oct 15, 2019 · Airbags, Brakes · 66,123 miles · NJ · crash

I am the original owner of a 2013 lexus rx350. On august 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle. On august 17, 2019, the exact same thing happened as I was again rolling into a parking spot. Again with my foot only on the brake pedal, the engine revved and the car accelerated forward. This time I was not able to react quick enough as the car hit a concrete pole at the front of the parking spot. I had the car towed to the lexus dealership. Over the next 30-45 days an independent engineer removed the event data recorder (edr)from the car and sent it to toyota for analysis. On oct 3, 2019 toyota responded that based on their findings of the edr the vehicle is not defective. In my own search of the internet, I found numerous incidents on unintended acceleration for the same year, make and model as my car. I have sent letters to the ceo of toyota and lexus but as of this date, oct 15, 2019 neither toyota nor lexus has acknowledged or admitted that anything is defective with the vehicle. *js *js

Filed Apr 6, 2019 · Airbags, Brakes · 13,000 miles · VA · crash

Pulled into hotel parking lot at 11:05am (perfect weather - parking lot empty) and ,after turning into the parking spot at a slow speed, the car suddenly accelerated and hit the side of the hotel. The building wasn't damaged, but the car had serious frontal damage. The hotel manager didn't call the police so there isn't a police report. The air bags did not go off. I feel there were several possible lexus problems with this incident: the air bags did not go off even though there was over $17,000 in repairs (even the engine had to be removed),; the automatic braking system didn't engage; and the sudden acceleration of the car from a slow entry into the parking space. Currently the car is at a lexus dealer waiting for the lexus hired inspector to examine it. We have pictures and a complete list of repairs if requested. W e do not have a report yet from the lexus inspection because it hasn't been inspected yet. ...*bf..

Filed Oct 10, 2018 · Acceleration, Airbags · 63,000 miles · KY · crash · 2 injuries

Vehicicle shot forward gaining speed with brakes fully applied whch did not engage the brake override of acceleration. Ran through the garage door gaining speed then collided with the garage back wall. There was no control of the vehicle. The adjacent kitchen wall collapsed which moved the refrigerator forward trapping our two friends between it and the kitchen cabinets on the parallel wall. The air bags did not deploy even though the black box indicated the car hit the garage wall at about 17 MPH. Black box showed full throttle and total application of brakes. Car was totally out of control and produced horrifying results. One of our friends lapsed into a coma that night and was taken off life support a week later. The other friend is in rehab after suffering a broken femur, a broken pelvis, and several broken ribs. There is no doubt in our minds that the car was at fault and have noted that many lexus vehicles have experienced what we have learned is sudden unintended acceleration. The fact that the air bags did not deploy and at a speed exceeding the federal safety agency standards is another serious issue with the lexus. We are horrified about this event that has had such tragic consequences. Please note this occured in a residential neighborhood.

Filed Jul 31, 2018 · Electrical, Engine · 14,900 miles · MA · crash

This car experienced an unintended acceleration at the top of my driveway while being put into park. The car took off and hit the center posts of the two car garage and only stopped because it was caught on the supports in the foundation. We had experienced this sudden unintended acceleration several times during the first year we own the car when we were getting onto the highway. We did report it when we brought the car in for a service, they were aware of the complaint but at that time there was no remedy for the computer slash transmission issue. I was parking the car at the top of the driveway, my foot was going on to the break and the car unintentionally accelerated and flew through the air into the center post of a 2 car garage. I luckily was not physically injured but was emotionally distraught. It took down both garage doors and the center pillar all of which had to be rebuilt and replaced.

Filed Jun 7, 2018 · Acceleration · 15,000 miles · AL · crash

Vehicle sometimes will violently surge forward when taking off. The response of the accelerator is very inconsistent. Sometimes, you can hardly get the vehicle to go, and other times it will just explode forward with just the smallest amount of pressure applied to the pedal.this caused me to run into the ditch. Very unsafe.

Filed Apr 3, 2018 · Acceleration, Brakes · VA

2013 lexus r-350. Consumer writes in regards to vehicle sudden acceleration and brake system failure accident. *smd

Filed Mar 12, 2018 · Electrical, Engine · 66,437 miles · CA · crash · 1 injury

12/7/2017 I pulled into my driveway to park at 1 pm. I slowed down I had my foot on the brake, I was putting it into the park position when the car lunged forward and and put a hole in the garage door and knocked it off track.I was stunned & surprised.my husband and I could not duplicate this action. On 12/14/17 I pulled into the parking lot at foy park in burbank ca. I slowly pulled into a parking space ,my foot was on the brake as I put the car into the park position the engine revved and the car took off over a cement parking block and over the curb, went through a chain link fence and landed in the brush with 3 wheels off the ground and the engine was still racing with my foot on the brake. On 12/15/17 the day after I drove into my driveway about 2 pm. My foot was on the brake I put it into park and it did the same [xxx] thing and 5 feet my friend [xxx] witnessed it. That was it for me I had it towed to keyes lexus toyota and never drove it again. Keyes said they could find nothing wrong with it and I know from checking on line with my friend [xxx] that other people have had the same problem in the u.s. I am deeply worried that this car will be sold again and someone will be injured or killed. There are 64437 miles on the odometer when traded in.please help !! I was the only person injured, suffering back and neck injures and I am still being treated I'm a little afraid of driving any car at this point but I will work through it.. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Feb 9, 2018 · Transmission · AL

The reaction of the vehicle to the gas pedal is extremely touchy at low speeds. It is so touchy, that if you hit a pot hole or bump in the road, it is difficult to keep your leg still enough to not fluctuate the gas pedal and send the car lunging forward.. This is a huge safety concern when driving in parking lots or areas where there are pedestrians, as the vehicle will lunge forward at the smallest movement of the gas pedal. This has been an issue since the day of purchase. Still an issue at 2,000 miles.

Filed Oct 25, 2017 · Acceleration, Body · 102,736 miles · OH · crash

Takata recall - my air bag never deployed on impact. As I was braking to park outside my garage door, the car suddenly accelerated extremely fast. My lexus went through the garage door and I was braking but my SUV didn't stop until it hit things in the garage that stopped me. I even plowed into a piece of equipment that went out the back wall of the garage

Filed Aug 17, 2017 · Airbags, Body · 110,000 miles · CO · crash

While slowly pulling into parking space in the parking lot of the local post office, with foot on brake pedal car quickly accelerated forward with engine reaving. Car shot forward going over concrete car stops toward a creek and smashed into a stand of trees. Driver airbags deployed. Complete front of vehicle including hood and windshield were smashed and driven into engine compartment. I believe this is a case of unintended acceleration caused by the vehicle malfunctioning. There have been multiple documented complaints of this happening in lexus rx 350 vehicles. The floor mat was securely in place and had not moved and the driver insists her foot was on the brake petal at all times. There were no obstructions in or around the accelerator petal or the brake. Paramedics were called to scene and a police report was filed.

Related recalls

Vehicle speed control: accelerator pedalReported June 29, 2012 · 164,601 vehicles affected
What is wrong
Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured from September 1, 2007, through September 5, 2011. In July 2012, Toyota filed a defect report to recall certain model year 2010 Lexus RX350 and RX450h vehicles. In November 2012, Toyota informed the agency that it was including an additional 10,565 vehicles including certain model year 2008 through 2011 Toyota Land Cruiser vehicles. The total number of vehicles being recalled is now 164,601. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota and Lexus will notify owners of affected vehicles and dealers will modify or replace the accelerator pedal and replace any driver's floor mat not specified for the vehicle. Owners of the Lexus vehicles were notified during August 2012. Toyota has not yet provided a notification schedule for the additional Land Cruiser vehicles. Owners may contact Toyota Customer Experience Center at 1‑800‑331‑4331 or Lexus at 1‑800‑255‑3987.

Recall number 12V305000 · Recall details

Vehicle speed control: accelerator pedalReported February 24, 2011 · 769,379 vehicles affected
What is wrong
Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 lexus rx330, rx350, and rx400h vehicles. If the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover may lean toward the accelerator pedal and interfere with the accelerator pedal arm.
Risk
If this occurs, the accelerator pedal may temporarily become stuck in a partially depressed position rather than return to the idle position. A stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop, increasing the risk of a vehicle crash.
Remedy
Dealers will replace the floor carpet cover with a newly designed one free or charge. The safety recall is expected to begin during march 2011. Owners may contact toyota at 1‑800‑331‑4331.

Recall number 11V112000 · Recall details

Questions about the Lexus RX350 sudden acceleration

Which Lexus RX350 years have sudden unintended acceleration problems?

The model years with the most reports are 2010 (19 complaints), 2007 (10 complaints) and 2008 (6 complaints).

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