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2012 Lexus RX350: sudden unintended acceleration

5 of the 33 complaints about the 2012 Lexus RX350 describe sudden unintended acceleration.

owner complaints
5
of this car's complaints
15%
typical mileage
26,500
recalls
0
Is there a fix? 1 service bulletin covers this area of the car. See below

Sudden unintended acceleration by model year

What owners say

Filed Oct 15, 2019 · Airbags, Brakes · 66,123 miles · NJ · crash

I am the original owner of a 2013 lexus rx350. On august 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle. On august 17, 2019, the exact same thing happened as I was again rolling into a parking spot. Again with my foot only on the brake pedal, the engine revved and the car accelerated forward. This time I was not able to react quick enough as the car hit a concrete pole at the front of the parking spot. I had the car towed to the lexus dealership. Over the next 30-45 days an independent engineer removed the event data recorder (edr)from the car and sent it to toyota for analysis. On oct 3, 2019 toyota responded that based on their findings of the edr the vehicle is not defective. In my own search of the internet, I found numerous incidents on unintended acceleration for the same year, make and model as my car. I have sent letters to the ceo of toyota and lexus but as of this date, oct 15, 2019 neither toyota nor lexus has acknowledged or admitted that anything is defective with the vehicle. *js *js

Filed Aug 13, 2015 · Acceleration · 14,878 miles · WA · crash

Initially felt the vehicle suddenly lurch foward on several occasions after backing out of parking space at work and shifting into drive. Had to hit brakes, bring the vehicle to a complete stop, and then slowly start forward again. Accident occurred in the driveway of a private residence. The vehicle was placed in park and fully stopped.. Driver was about to turn off engine and, with passenger, exit the vehicle when it suddenly accelerated for no reason, plowing straight into the garage door of residence. Garage door was completely torn off and the vehicle came to a stop after smashing an interior wall and doorframe. Thankfully, no injuries but could have been worse if the windshield had broke. The vehicle was damaged on 3 sides and the property sustained damage to the garage door, interior drywall, door and doorframe. Again, the vehicle was completely stopped and in park when it suddenly accelerated.

Filed Jul 8, 2014 · Acceleration, Fuel system · 26,500 miles · PR · crash · 3 injuries

Continuation of my report. About a month later the same sudden acceleration occurred but in reverse as the driver was leaving her home and this time she could not stop the vehicle, going thru the concrete fence of her front neighbor taking a side of the neighbor house, down a hill and hitting two air conditioner units and an electrical generator, damaging the whole right side of the vehicle and the rear, braking the rear drive train and getting stuck in a concrete wall which save their life. If the vehicle would have gone 10 more feet it would have drop in an approximately 800 to 900 feet cliff and probably would have lost their lives. The vehicle was a total loss. According to the driver she put on her brakes and they did not work. According to the witnesses there was only one tire brake track on the road which it was gone by the time I went to investigate. My theory is that electric surges from this high intensity cables interfere with the throttle control and accelerate this vehicles. It is the only logical explanation. If there is a way to test this theory I sure would appreciate it. Please answer me as soon as possible. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 3/13/15

Filed Jul 8, 2014 · Acceleration, Fuel system · 26,500 miles · PR · crash · 3 injuries

First part of complaint just in case it did not go thru the first time. Dear sirs, I'm writing to you on behalf of the owner of this vehicle. They have contracted me as a vehicle accident reconstructionist in puerto rico. I need to know if you have made any inquiries in the fuel delivery and propulsion system. My concern is that this toyota, lexus and honda vehicles that I know of so far, are having some kind of sudden acceleration issues and the computer does not catch the problem. This acceleration surges that I have found out about, all have occurred around high electricity areas. So far that I know off, three of these surges have occurred next to the electrical plant center in palo seco puerto rico and one caused two deaths. The other one is the one I'm representing which occurred in their home twice. The first time was about a month before this accident but the driver had the chance to control the vehicle and nothing happened. At that time the vehicle was taken to the dealer for a checkup and nothing strange showed on their system. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 3/13/15

Filed Dec 16, 2011 · Transmission · 4 miles · NJ

I bought the new car from a lexus dealer in nj on saturday 12/03/2011. Right after the car was delivered to me and as I drove the car out of the dealership, I noticed that RPM surged whenever gear upshifted specially in 15-40 MPH range. My wife also noticed the same issue. We brought the car to the dealer on following friday, 12/9/2011, and explained the problem. When I brought the car back to the dealer for inspection, it had ~340 miles on it. One mechanic at the dealer road tested the car with me and noticed the same issue. We left the car at the dealer on that day. On following monday afternoon (12/12/2011), the dealer called and said the transmission is failed and has to be replaced. We have serious concerns about the quality of the car and resulting safety issue: power train is the main component of a car that has direct implication on a car's safety. This car was a defect even before it was delivered to me. I also have serious concerns about the rigor of lexus new car inspection process before customer delivery. We are concerned that this kind of power train issue can lead to a more serious sudden acceleration problem that causes disastrous accidents. With this defected car, we might have gotten into an accident right after delivery due to power train failure.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2012 Lexus RX350 sudden acceleration

Is sudden unintended acceleration a common problem on the 2012 Lexus RX350?

5 of 33 owner complaints about the 2012 Lexus RX350 (15%) mention sudden unintended acceleration. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2012 Lexus RX350?

There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

All model years of the Lexus RX350

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