In the early afternoon of november 24, 2019, my wife was driving her 2015 lexus rx350 on a highway near athens, georgia when the sunroof glass suddenly exploded without warning, sending shards of glass throughout the interior cabin of the vehicle.
2015 Lexus RX350: sunroof shattered
6 of the 42 complaints about the 2015 Lexus RX350 describe sunroof shattered.
- owner complaints
- 6
- of this car's complaints
- 14%
- typical mileage
- 36,600
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Sunroof shattered by model year
- 20222
- 20172
- 20167
- 20156
- 20142
- 20132
- 20121
- 20111
- 20102
- 20081
- 20072
What owners say
Tl* the contact owns a 2015 lexus rx350. While driving 60 MPH, the contact's sun roof exploded. The explosion was so loud that the contact drove off the road. There were no injuries and no crash. The vehicle was taken to nalley lexus (980 mansell rd, roswell, ga 30076, (404) 994-4325) where it was determined that it would not be repaired due to warranty issues. The manufacturer was made aware of the failure and did not assist. The failure mileage was 36,600. The VIN was unknown. *dt
The sunroof shattered while we were driving on the interstate. We did not see or hear anything hitting the sunroof before it shattered.
Sunroof glass shattered while driving 60 miles an hour on a highway in maryland.
While driving at 55-60 MPH on west vergina turnpike on 2/15/16 on a 28-32 degree day, heard a loud noise and realized that sunroof had exploded. There were no vehicles in front or any bridge or overpass nearby. Fortunately the screen was closed so tampered glass did not fall on the driver. I am certain nothing hit the car.
Was driving at approx. 70 MPH on highway 71 when I heard a loud crash. There were no other vehicles in sight around my vehicle so I thought a tire had blown out. After inspecting the vehicle and getting back inside, I realized the sunroof glass had exploded. I didn't realize it immediately as the cover was closed at the time, thankfully. As I had purchased the vehicle 5 days before, I called the dealer, who responded that I must have been hit by a rock. As there were no vehicles around for miles, I am confident it was not a rock but a manufacturer defect. Further, I was definitely not pleased with how the dealership handled considering the vehicle had less than 300 miles on it. I am just now submitting as I didn't know who to contact other than the dealer until I saw a segment on gma just yesterday.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2015 Lexus RX350 sunroof shattered
Is sunroof shattered a common problem on the 2015 Lexus RX350?
6 of 42 owner complaints about the 2015 Lexus RX350 (14%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2015 Lexus RX350?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
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