sunroof randomly exploding. Causing danger for driver and people inside
Lexus RX350 sunroof shattered problems
28 of the 838 owner complaints about the Lexus RX350 describe sunroof shattered, most of them for the 2016 model year.
- owner complaints
- 28
- worst model year
- 2016
- typical mileage
- 48,300
By model year
What owners say
Sunroof exploded on interstate with no other cars around. Thought we had been shot. Noticed air sound and started to open sunroof to have shards of glass fall on us. Closed roof. Pulled off as soon as we got to exit making sure that no one was behind us so that those pieces which were flying off our car would not cause a broken windshield for someone else or an accident. Took pictures of sunroof with huge hole with glass pointing upward. Nothing in the area between roof and sunroof closer. Took to dealer and were told it was covered only to find out that Toyota/Lexus denied. Denied by Lexus. Told to turn it in to our insurance. This car is brand new, less than 4000 miles on it. There were no warnings and it scared the heck out of me and my husband. Followed suggested cover for return trip home which just flew off.
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were reported. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 58,190.
I was driving down highway and heard a loud explosion. I was very shaken up. It was a scary experience. I was traveling 220 cross lake bridge and at time could not pull over. I kept hearing crunching noise above me. I opened sunroof inside cover and that's when I noticed the sunroof was shattered and it was what had exploded.
Sunroof spontaneously shattered
Sunroof spontaneously exploded. I was driving about 45mph on my way to work during a rainstorm around 6:30am on april 23 2020, when I suddenly heard a very loud bang. I looked up to see that my sunroof had burst and there were glass fragments raining on my head. I closed the visor to prevent more glass and precipitation from falling into the vehicle, and pulled under an awning to assess the damage. The glass had burst outward (pictures attached), and there were no dents or chips on the outside of the vehicle indicating that it could have been struck by something. Other than the shattered glass, there was no debris on the inside of the vehicle. Additionally, at the time the glass burst, my vehicle was the only car on the road within several hundred meters, so this could not have resulted from any sort of road debris kicked up by another vehicle. I suffered minor cuts to my arms and head, but did not have any major injuries. My rx350 had fewer than 24k miles on it and was 3 years old, so it should have been covered under basic warranty. Lexus ultimately denied any sort of manufacturer defect, and did not honor the warranty. I had the vehicle repaired at a lexus dealership for $1,465.
While I was driving on the highway around 3:30 pm cst, my vehicle sunroof just exploded and the glass shattered. There were no vehicles in the front for at least 150 meters.I was on my way to the airport. The wind noise was loud and also I had booked the parking outside (non-covered) so I had to go back home and take my wife's car. In this process, I almost missed the flight. As per the weather report it was going to rain the next 3 days so I knew I couldn't park the car outside with the broken sunroof which would cause further damage. Fortunately, the sunroof was closed so when the glass shattered it didn't come inside and didn't hurt me. I am not sure what would have happened if it was open?
While driving my 2014 lexus rx350 at 60mph on interstate I-10, my sunroof suddenly exploded outwards! No signs of road debris nor any other vehicles in vicinity after stopping, it was clear that the remaining glass showed that there was no impact and the glass shattered outwards. When investigating online, I noticed that this could be the result of a defect known by the auto industry including toyota/lexus. I am thankful that the interior shield for the sunroof was closed for the shattered glass could have entered the passenger compartment with possible injury.
In the early afternoon of november 24, 2019, my wife was driving her 2015 lexus rx350 on a highway near athens, georgia when the sunroof glass suddenly exploded without warning, sending shards of glass throughout the interior cabin of the vehicle.
Tl* the contact owns a 2015 lexus rx350. While driving 60 MPH, the contact's sun roof exploded. The explosion was so loud that the contact drove off the road. There were no injuries and no crash. The vehicle was taken to nalley lexus (980 mansell rd, roswell, ga 30076, (404) 994-4325) where it was determined that it would not be repaired due to warranty issues. The manufacturer was made aware of the failure and did not assist. The failure mileage was 36,600. The VIN was unknown. *dt
Related recalls
No recalls on record for this model year.
Questions about the Lexus RX350 sunroof shattered
Which Lexus RX350 years have sunroof shattered problems?
The model years with the most reports are 2016 (7 complaints), 2015 (6 complaints) and 2007 (2 complaints).
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