I am filing this complaint regarding the recurring infotainment screen failure on my 2020 Lincoln Aviator. The center display repeatedly goes completely black while driving or when using Apple CarPlay. When this occurs, I lose the backup camera, navigation, audio, climate controls, and other vehicle functions. The loss of the backup camera creates a serious safety hazard when reversing. The vehicle has been taken to an authorized Lincoln dealership numerous times for this same issue. The dealership has performed software updates, module programming, module replacement, diagnostics, and recall-related repairs. Despite these repeated repair attempts, the defect remains unresolved. I was informed there is currently no permanent repair for this recurring problem. I have spent significant time and money returning the vehicle for repairs and have opened multiple cases with Lincoln/Ford requesting a permanent solution and vehicle repurchase. Despite repeated unsuccessful repairs, Ford denied my request. This is an intermittent safety defect that occurs without warning and continues after multiple repair attempts. I respectfully request that the federal safety agency investigate this defect and determine whether the current recalls and repair procedures adequately correct this safety issue, as I believe other 2020 Lincoln Aviator owners may be experiencing the same unresolved problem.
2020 Lincoln Aviator electrical problems
39 complaints (35% of all complaints for this car). Typical mileage when it fails: 3,000.
- owner complaints
- 39
- of this car's complaints
- 35%
- typical mileage
- 3,000
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Lincoln Aviator electrical problems in other years
Specific symptoms reported on the 2020 Lincoln Aviator electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L PHEV engines that were repaired incorrectly under recall 23V626. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Dealers will update the Battery Energy Control Module software, free of charge. Owner notification letters were mailed June 26, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S58.
Recall number 25V349000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford Motor Company's number for this recall is 23S53.
Recall number 23V626000 · Recall details
What 2020 Lincoln Aviator owners say
Most recent owner complaints, unedited.
My fiance went out to start the car. The car wouldn't start, but the starter kept clicking for around 5 minutes even when she was out of the vehicle with the door shut. During that 5 minutes the car started to smoke really bad and you could smell an electrical fire. She ran in the house to get me. We started moving our other cars away from the Lincoln. As I was getting ready to call 911 the starter stopped clicking and the smoke from underneath the car went away. It has currently been at a Ford/Lincoln dealership for the past 2 weeks. They said that the starter fried that battery. This was really traumatic for my fiance because she constantly drives our kids around in the car. Now she's terrified that the car will catch fire again. We have video but it will not let me upload.
I own a 2020 Lincoln Aviator. After starting the vehicle, I exited without intentionally placing the vehicle in gear. The vehicle began rolling backward unexpectedly after I exited. I was struck and injured by the vehicle, resulting in a laceration to my shin requiring eight stitches. At no point did I intentionally place the vehicle in a position that would allow it to move. The vehicle did not adequately engage Park or activate any automatic safety features to prevent movement when the driver exited. This incident raises serious concerns about the reliability of the electronic shifter system and automatic park/braking safety features. This failure created a dangerous condition and resulted in physical injury. The dealership states it cannot reproduce the problem nor can they determine what caused the vehicle to roll back. There were no warnings prior to the failure.
I am filing a safety complaint regarding a 2020 Lincoln Aviator Reserve VIN [XXX] involving recurring safety-related electrical and visibility concerns. The vehicle has experienced repeated service-related issues involving suspension systems, electrical inspections, camera/display concerns, and manufacturer customer satisfaction programs. Most significantly, the vehicle is subject to an active manufacturer safety recall involving the SYNC/rearview camera display system. The recall states that the rearview camera image and display may become inverted or flipped, impairing rear visibility and increasing crash risk. This defect directly impacts driver visibility and safe vehicle operation while reversing. The vehicle has undergone repeated dealership servicing and diagnostic evaluations, yet the broader operational and safety concerns remain unresolved. The vehicle was also sold as a Lincoln Certified Pre-Owned vehicle, creating reasonable reliance that the vehicle met enhanced inspection and safety standards. I believe the recurring nature of these defects, combined with the active recall and repeated repair activity, demonstrates a broader safety-related defect pattern warranting regulatory review and investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
To Whom It May Concern, Please see attached formal notice regarding recurring defects, safety-related recall issues, Certified Pre-Owned representations, and financing concerns associated with my 2020 Lincoln Aviator Reserve VIN [XXX] . This matter involves: • recurring suspension and electrical concerns; • safety-related rearview camera/SYNC recall issues; • repeated dealership repair activity; • diminished reliability and value; • Certified Pre-Owned reliance; • and unresolved manufacturer-level concerns despite extensive servicing history. Please escalate this matter immediately to executive customer relations and manufacturer review. I am requesting: • a formal manufacturer investigation, • preservation of all records associated with this VIN, • and review for buyback, goodwill compensation, warranty relief, or other global resolution options. Please confirm receipt and provide a case number immediately. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Backup camera is not working properly and the lane departure system doesn’t work
On January 29, 2026, at approximately 4:00 PM, the vehicle experienced unintended movement while in PARK and powered off. The vehicle had been placed in Park, the engine was turned off, and the driver exited. Shortly afterward, the vehicle rolled unexpectedly while unattended. The vehicle remained parked and was not driven due to safety concerns. Wheel blocks were placed behind the tires until the scheduled dealer appointment on February 4, 2026. The dealer inspected the vehicle and was able to replicate the condition. The failure was diagnosed as a malfunctioning parking pawl solenoid within the transmission system. The dealer confirmed the vehicle could be physically rolled after being placed in Park and powered off. This condition presents a serious safety risk, including risk of injury or death if a person, child, or object were behind the vehicle. There were no prior warning messages or alerts before the incident. The vehicle is available for inspection upon request.
We purchase car on [XXX]. On [XXX] there is a significant leak in the panoramic sunroof that completely floods the trunk (unsure if this is related to the next problem). Our car is at the dealer for repairs 12/12/25 - 1/8/26 and is "fixed" as per the dealer. On [XXX] it starts running independently in the driveway when we are not home and both keys are untouched inside our locked home. We return a call from a concerned neighbor to enter our home, get the key, and turn off the car. After this incident the car is nearly undriveable because so many error messages begin to populate the screen. With the unpredictable nature of the car starting it is extremely frightening to depend on this car and know if it is going to suddenly start running (or driving!) unsupervised which could lead to all different kinds of compromised safety situations, especially since our driveway has easy access to the main street where kids often play. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Upon starting the vehicle around 7p on Friday, 10/31/25, the following errors flooded the screen: Hill start assist not available Service advancetrac 4WD Malfunction service required Pre-collision assist not available Rear sense breaking not available Additionally, cruise control could not be turned on and utilized. There was no incident to trigger these. The car had been sitting parked and off for ~2 hours prior to being turned on. No issues or errors prior to this date and time of turning on the vehicle. The warnings detailed describe how our safety was put at risk. All of these safety and basic features no longer functioned and our children’s safety was put at risk due to this electronic issue causing major functionality breaks/discontinuation of functions. Reproduced and confirmed by Capital Mazda of Cary (NC). Quoted to repair at our expense and “remove and throw out the electronic and replace with a manual.” Furthermore we’ve been informed verbally by our service associate that Ford (parent company) is aware of this safety issue. A TSB was located with a summer 2023 date. Lincoln customer service has stated this would’ve been covered under warranted “if it had come up while under warranty.” This dealership is the only place that has reviewed the vehicle and conditions and provided the explanation and information.
Axle shaft Seal no warning besides loud grinding noise. Electrical issues- causing speakers to not work and the lights coming on and going off. Then it causing the crash detection to not have sound.
Questions about the 2020 Lincoln Aviator electrical
Does the 2020 Lincoln Aviator have electrical problems?
Owners have filed 39 complaints about the electrical of the 2020 Lincoln Aviator, 35% of all its complaints, more than any other problem.
At what mileage do 2020 Lincoln Aviator electrical problems start?
The typical (median) mileage in owner complaints is 3,000 miles.
Was there a recall on the 2020 Lincoln Aviator electrical?
Yes, 2 recalls: 25V349000, 23V626000. Check your VIN to see if your car still needs the free repair.
What year does the Lincoln Aviator have the most electrical problems?
The Lincoln Aviator model years with the most electrical complaints are 2020 (39 complaints) and 2021 (12 complaints).
Other 2020 Lincoln Aviator problems
Driver assistance 24Transmission 23Brakes 10Body 8Engine 8Visibility 8Steering 6Lights 4Seats 3Suspension 3Acceleration 2Fuel system 2Seat belts 2Wheels 2Locks 1
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