The contact owns a 2011 Lincoln MKZ Hybrid. The contact stated that upon starting the vehicle, the power steering failure message was displayed. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact was relating the failure to the federal safety agency Campaign Number: 15V34000 (Steering). The manufacturer was notified of the failure and confirmed that the vehicle was not repaired under the recall, and that the recall had expired. The approximate failure mileage was 128,000.
2011 Lincoln MKZ Hybrid: loss of power steering
7 of the 40 complaints about the 2011 Lincoln MKZ Hybrid describe loss of power steering.
- owner complaints
- 7
- of this car's complaints
- 18%
- typical mileage
- 76,000
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Loss of power steering by model year
- 20141
- 20131
- 201214
- 20117
What owners say
Tl* the contact owns a 2011 lincoln mkz hybrid. While the contact entered the driveway at approximately 3 MPH, the steering seized and the power steering assist and traction control warning indicators illuminated. The contact managed to drive the vehicle to the dealer where it was diagnosed that the steering assist failed and needed to be replaced. Griffin phillis ford (pa-257, seneca, pa 16346, (814) 676-9295) reprogrammed the steering three additional times, but the same failure recurred multiple times. The manufacturer was made aware of the failure and provided the contact with case number: 24287519. The contact mentioned the federal safety agency campaign number: 15v340000 (steering). The failure mileage was approximately 74,700.
Got in my car put it in reverse and lost power steering. Ford said only some mkz hybirds are recalled but mine isn't on the list. Evidently from what I read all of them should be recalled. My car only has 76,000 miles on it some people was a lot less. I was lucky I wasn't driving at the time. We live on a fixed income and can't afford the cost to get it fixed at the dealership who will charge a fortune. I bought this car a month ago used and now am out the money I paid for it. I paid cash.
Tl* the contact owns a 2011 lincoln mkz hybrid. While driving 20-30 MPH on three occasions, the power steering failed without warning and the vehicle crashed into a curb. There were no injuries and a police report was not filed. The vehicle was towed to carman ford lincoln (located at 193 s dupont hwy, new castle, de 19720, phone: (302) 323-2300) where it was diagnosed that the power steering gear needed to be replaced. The vehicle was repaired, but the failure recurred a week later. The manufacturer was contacted and notified of the failure. The contact received case number: cas12753414. The approximate failure mileage was 76,000.
Loss of power steering in the vehicle - power steering assist fault, while driving the vehicle. Pulled the vehicle over and after 5 times of turning the vehicle off, and then restarting it, the alert would go away and the power steering would be active again. Has been an ongoing issue for the last 6 months, however it has been a daily issue for the last week.
Power steering assist went out while driving car. Steering system fault light went on. Pulled over, turned off engine and then restarted it. Power steering assist worked until a few hours later it went off again in the driveway. Turned off engine and then restarted it and power steering assist worked again. Took car to the dealer on july 31. I was given a loaner car and I picked up my car on august 1.
While driving slowly (less than 30 MPH), a chime sounded and two messages appeared on my dash-board, "power steering assist fault," and "service advancetrac." simultaneously, power steering assist stopped working, requiring me to muscle the steering wheel around in order to maneuver out of harms way. In addition to the incident described above, the same thing (loss of power steering and those two messages) occurred several other times, at various speeds and conditions. I was always able to restore function by restarting the engine once or twice while parked.
Related recalls
No recalls on record for this model year.
Questions about the 2011 Lincoln MKZ Hybrid power steering loss
Is loss of power steering a common problem on the 2011 Lincoln MKZ Hybrid?
7 of 40 owner complaints about the 2011 Lincoln MKZ Hybrid (18%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2011 Lincoln MKZ Hybrid?
There is no recall or service bulletin for this area of the car on record.
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