The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, and the vehicle became difficult to steer. The contact stated that the front end made an abnormal humming sound. The vehicle experienced a loss of power steering assist functionality. The contact pulled over, and the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 19V632000 (Steering); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
2016 Lincoln MKZ: loss of power steering
5 of the 65 complaints about the 2016 Lincoln MKZ describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 8%
- recalls
- 2
Is there a fix? There are 2 recalls and 5 service bulletins for this area of the car. See below
Loss of power steering by model year
What owners say
I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.
My power steering electric system doesn’t work, the steering gear motor may have detached from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds
Our power steering went out while driving into town. I'm lucky my husband was driving because it was so hard to turn the car to get to a safe location. Honolulu Ford stated we have a faulty steering rack and there is a recall for this issue 19V632000 but our car is not on the recall because the state we purchased is not listed. We purchased the car in Alaska and we currently live in Hawaii. We now have to pay $3600 dollars to have the car fixed. Since there is a recall in the system for the same exact problem that happened why are we paying to fix our car? The dealership is not providing a car of us and now we have to rent a car until ours is repaired.
The contact owns a 2016 Lincoln MKZ Hybrid. The contact stated that while driving at various speeds, the power steering failed causing the steering wheel to become very difficult to turn in either direction. During the failure, the service advanced track and service headlights message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was included in the federal safety agency campaign number 19V632000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.
Service bulletins that may apply
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises
- When hooking up the vehicle communication module (VCM) and integrated diagnostic system (IDS) to the dlc...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S26.
Recall number 19V632000 · Recall details
Steering: steering wheel/handle bar
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Risk
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S08.
Recall number 18V167000 · Recall details
Questions about the 2016 Lincoln MKZ power steering loss
Is loss of power steering a common problem on the 2016 Lincoln MKZ?
5 of 65 owner complaints about the 2016 Lincoln MKZ (8%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2016 Lincoln MKZ?
There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Lincoln MKZ
VIN decoder
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