The contact owns a 2014 Lincoln MKZ. The contact stated that while driving at approximately 5 MPH in reverse, the steering wheel seized due to a loss of electric power steering assist. The vehicle was towed to an independent mechanic, where diagnostic testing determined that the steering rack and pinion assembly failed and required replacement. The dealer was contacted by the independent mechanic and informed the contact that the VIN was not included in an active recall. The vehicle was repaired by the independent mechanic. The contact stated that the vehicle was previously repaired under a steering recall approximately two years prior at 198,000 miles. The manufacturer was notified of the failure and confirmed that the VIN was not under an open recall. The failure mileage was approximately 206,000.
2014 Lincoln MKZ: loss of power steering
5 of the 98 complaints about the 2014 Lincoln MKZ describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 3
Loss of power steering by model year
What owners say
The steering wheel locked up while I was driving. A message on the screen said power steering assist fault. I could not turn left or right and the brake was very difficult to press
Purchased this car used (one owner) - have had the car since 9/2017 with no problems. Last week (5/04/18) car would not respond to start button. Thought it might have been a fluke so disregarded this issue as it did finally start after 5-6 tries. Last night (5/12/18) while traveling on a back road (approximately 35 MPH) the car shut off totally. Loss of steering/brakes. My wife was able to get the car on the shoulder. Indicator lights were the amber wrench (powertrain) and a another red square (not sure what symbol). It took approximately 20 minutes before care would restart. Taking to dealership on 5/14 and hoping they do not tell me they are unaware of any issues. There are plenty of other owners here that are experiencing this issue. This could be life threatening if we were on the highway!
Tl* the contact owns a 2014 lincoln mkz. While driving between 25-60 MPH on several occasions, the vehicle stalled without warning. The contact stated that the vehicle lost all electrical function, including the power steering assist and ABS ability. The contact was able to restart the vehicle on each occasion. The vehicle was taken to bob davidson ford lincoln (1845 e joppa rd, parkville, md 21234, (410) 661-6400) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,500.
While turning a corner the power steering went out and became extremely heavy, almost unable to turn the wheel to complete the turn. A notification came on from the car indicating "service advance trac" and "steering assist fault service required".
Service bulletins that may apply
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises
- When hooking up the vehicle communication module (VCM) and integrated diagnostic system (IDS) to the dlc...
- Ford fusion/mkz, 2015 mkc, 2015 mustang- bulletin regarding intermittently, the steering column controls...
- Ford/lincoln: power steering control module (PSCM) is exhibiting U0415 diagnostic trouble code (DTC), but...
- Lincoln: the heated steering wheel module (HSWM) passes network test, but fails on demand self test when...
- Lincoln: after a module programming procedure is done, the heated steering wheel would be inoperative and...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S26.
Recall number 19V632000 · Recall details
Steering: steering wheel/handle bar
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Risk
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S08.
Recall number 18V167000 · Recall details
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S14.
Recall number 15V250000 · Recall details
Questions about the 2014 Lincoln MKZ power steering loss
Is loss of power steering a common problem on the 2014 Lincoln MKZ?
5 of 98 owner complaints about the 2014 Lincoln MKZ (5%) mention loss of power steering. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2014 Lincoln MKZ?
There are 3 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Lincoln MKZ
VIN decoder
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