2014 Lincoln MKZ: doors won't lock, open or latch

Filed Oct 8, 2020 · Body · TX

The lincoln motor co po box 1904 dearborn, mi 48121-1904 re: 2014 mkz (VIN) [xxx] the federal safety agency recall 20s15/20v‑177 to whom it concern: I have written to you on 8/15/2020 concerning the parts are not available until end of year. Got a 2nd notice and your concierge stating there is no recall on my car it's a mistake. [xxx] by her statement shows very clearly that your concierge don't know what they are doing. Also shows the public that you don't care about the people who purchase your faulty equipment. The safety or your customers don't mater other than give a good name to your concierge that doesn't know what they are talking about. Ford motor company (ford) is recalling certain 2014-2015 fiesta, 2014-2016 fusion and lincoln mkz vehicles sold, or ever registered in alabama, arkansas, arizona, california, florida, georgia, hawaii, louisiana, mississippi, new mexico, nevada, oklahoma, oregon, south carolina, texas, utah, washington, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. Are you going to let a concierge dictate repairs that need to be done? Lincoln doesn't care about their customer's wellbeing. Sells faulty products and endangers the public with their ignorance and cheapness of quality products. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 25, 2020 · Body · 65,000 miles · IN

The door latch of the passenger door is broken. This is in conjunction with lincoln recall # 17v210000 door latch recall. There was also a second recall # 15s16 the vehicle was parked. Ignition off. A door that functioned fine earlier in the day, suddenly would not close properly. On closer inspection, door latch was broken.

Filed Sep 24, 2019 · Locks · 99,795 miles · TN

Tl* the contact owns a 2014 lincoln mkz. While driving approximately 15 MPH, the rear driver?s side latch failed and caused the door to open. The contact also stated that the latch on the rear passenger side door failed. The vehicle was taken to lincoln of memphis (2611 ridge way road, memphis, tn 38119, (90)1-432-8822) where it was diagnosed that the rear driver?s side latch needed to be replaced. The rear driver?s door latch was not repaired. The manufacturer was contacted and provided case number: 24331533. The failure mileage was 99,795.

Filed Sep 10, 2019 · AZ

For the second one time in a month my locking mechanism on my 2014 lincoln mkz hybrid. Ford is recalling vehicles of the same year for the same problem and the dealerships say my VIN number isn't part of it. 2 door latch replacements is 800.00. This is ridiculous when other vehicles the same yet make and model as mine are acceptable for the recall. I opened my door and now the latch won't stay closed. It opened while I was driving

Filed Aug 24, 2019 · Body · PA

When closing the rear passenger door the door will not latch to close securely. The latch is stuck open. We were sitting in a parking lot and with some work got it to latch closed until we got home. When we open and then closed the door again, the same thing happen and the latch it stuck so it will not latch to securely close. Currently I cannot drive the car due to the issue.

Filed Jul 15, 2019 · Locks · 50,000 miles · AZ

Tl* the contact owns a 2014 lincoln mkz. The contact stated that the door latches were inoperable. The failure occurred twice. The first failure occurred on the rear driver's side door. Fiesta lincoln (1720 s mesa dr, mesa, az 85210, (480) 813-4900) was contacted, but would not repair the vehicle because it was not under warranty or included in a recall. The manufacturer was notified of the failure. The failure mileage was 50,000.

Filed Jul 12, 2019 · 63,972 miles · AZ

Door latch defective. I had a defective latch replaced by lincoln dealership one year ago. This was the rear drivers side door. On 7/11/19, my passenger side door latch is now defective. I contacted my lincoln dealership and they explained my warranty is not valid, therefore, they will not cover the cost. I contacted lincoln customer service, recall department and they too said they would not cover the 2nd defective door latch, due to no warranty. They explained they understood this is the 2nd defective door latch and this door latch issue is part of recall. However, my VIN# is not part of recall, but my make, model and year are included in recall.

Filed Jan 29, 2018 · 70,000 miles · FL

Car door opened in traffic with baby in carseat, threw the car in park. Door latch broke.