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Lincoln MKZ door locks problems

59 of the 1,672 owner complaints about the Lincoln MKZ describe doors won't lock, open or latch, most of them for the 2013 model year.

owner complaints
59
worst model year
2013
typical repair cost reported
$480
typical mileage
53,490
Is there a fix? There are 5 recalls for this area of the car. See below

By model year

What owners say

Filed Nov 3, 2025 · Electrical · PA

Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.

Filed Jul 2, 2024 · Body · OR

2008 Lincoln MKZ AWD. Driver's door won't open from inside. Multiple Online mentions of this dangerous problem. Can't get out of vehicle in case of emergency.

Filed Sep 20, 2021 · GA

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens

Filed Jul 22, 2021 · Locks · 71,000 miles · TX

The contact owns a 2013 Lincoln MKZ. The contact received notification of the federal safety agency campaign number: 20V331000 (Latches/Locks/Linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure the lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.

Filed Dec 20, 2020 · Body · 10 miles · MN

The fuel door latch gets loose and opens by itself. It becomes a safety concern especially on a highway the fuel door might come off. When reviewing this problem we found many ford vehicles has this issue.

Filed Oct 8, 2020 · Body · TX

The lincoln motor co po box 1904 dearborn, mi 48121-1904 re: 2014 mkz (VIN) [xxx] the federal safety agency recall 20s15/20v‑177 to whom it concern: I have written to you on 8/15/2020 concerning the parts are not available until end of year. Got a 2nd notice and your concierge stating there is no recall on my car it's a mistake. [xxx] by her statement shows very clearly that your concierge don't know what they are doing. Also shows the public that you don't care about the people who purchase your faulty equipment. The safety or your customers don't mater other than give a good name to your concierge that doesn't know what they are talking about. Ford motor company (ford) is recalling certain 2014-2015 fiesta, 2014-2016 fusion and lincoln mkz vehicles sold, or ever registered in alabama, arkansas, arizona, california, florida, georgia, hawaii, louisiana, mississippi, new mexico, nevada, oklahoma, oregon, south carolina, texas, utah, washington, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. Are you going to let a concierge dictate repairs that need to be done? Lincoln doesn't care about their customer's wellbeing. Sells faulty products and endangers the public with their ignorance and cheapness of quality products. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 24, 2020 · Locks · 100,000 miles · CA

Tl* the contact owns 2011 lincoln mkz. The contact stated that the vehicle door latch detach on the driver side. The contact stated that her husband noticed the door was ajar when attempted to drive and was unable to close. The vehicle was taken to dch ford of thousand oaks (3810 thousand oaks blvd, westlake village, ca 91362) and was diagnosed that the door latches needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.*dt*jb *bf the consumer stated that the latch was repaired on 8/25/2020.

Filed Jul 13, 2020 · Locks · 80,000 miles · PA

Door latch, driver side, recall starts with the mkz 2014 and up. I have a 2012 mkz that needs the recall. Please lower the year to include the 2012 as the symptoms and problems are exactly the same. My vehicle will be receiving the airbag recall on friday. I ask that you approve the latch recall as well. Thank you.

Filed Jun 17, 2020 · Locks · 35,000 miles · DE

Tl* the contact owns a 2013 lincoln mkz. The contact stated that the driver's side front door latch failed to securely close. The contact used a bungee cord to secure the door. The vehicle was taken to willis ford (15 n. Dupont blvd, smyrna, de 19977), and was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Filed Apr 9, 2020 · Body · 120,620 miles · MI

On april 4th, 2020. After leaving the freeway and making a brief stopped, a passenger exited the front left passenger sides door, and once the passenger reentered the vehicle, the door wouldn't close, latch, or lock. The passenger door will bounce back open after attempting to shut the door, the door remained unlocked and the latch wouldn't switch to the locked position which would lock the door in place. This is a huge safety and privacy risk, as we would have to drive holding manually holding the door shut, including while making turns, driving on the expressway, and while driving in various driving conditions. This is incredibly dangerous, especially in limited visibility, or during dangerous conditions such as snow, storms, and etc... This also posed a huge privacy risk, since the door remains open and unlocked without any way to securely close and lock the door, any individual can easily steal your vehicle by entering the unlocked and open passenger door side and hotwire the car. This also drains the battery since the car is trying to alert the owner that the passenger door remains open. To my dismay, this vehicle and year (2013 lincoln mkz) was involved in a recall in 2015 for the same exact reason, the dealership searched my VIN, and didn't find a recall on the vehicle. Ford and lincoln refused to work with me on the price or anything, despite literally this same model having a recall for the same exact issue that the recalled 2013 lincoln mkz models had. The issue for the first recall was caused by a broken sprawl tab, which a local mechanic literally diagnosed. The issue literally happens while stationary, in motion, on a city street, and highway. This is incredibly infuriating and has caused a $460 price tag attached to the repairs for only one door, while the recall replaced all four for free!

Related recalls

Latches/locks/linkages: doors: latchReported November 17, 2023 · 45,173 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Remedy
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15. This recall is an expansion of the federal safety agency recall number 20V‑177.

Recall number 23V775000 · Recall details

Latches/locks/linkages: doors: latchReported June 8, 2020 · 2,147,323 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.

Recall number 20V331000 · Recall details

Latches/locks/linkages: doors: latchReported March 23, 2020 · 288,110 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.

Recall number 20V177000 · Recall details

Latches/locks/linkages: doors: latchReported March 27, 2017 · 191,432 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.

Recall number 17V210000 · Recall details

Latches/locks/linkages: doors: latchReported April 24, 2015 · 456,440 vehicles affected
What is wrong
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.

Recall number 15V246000 · Recall details

Questions about the Lincoln MKZ door locks

Which Lincoln MKZ years have doors won't lock, open or latch problems?

The model years with the most reports are 2013 (15 complaints), 2012 (13 complaints) and 2011 (8 complaints).

How much does it cost to fix doors won't lock, open or latch on the Lincoln MKZ?

Owners who mentioned a price put the repair at about $480 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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