Tl* the contact owns 2011 lincoln mkz. The contact stated that the vehicle door latch detach on the driver side. The contact stated that her husband noticed the door was ajar when attempted to drive and was unable to close. The vehicle was taken to dch ford of thousand oaks (3810 thousand oaks blvd, westlake village, ca 91362) and was diagnosed that the door latches needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.*dt*jb *bf the consumer stated that the latch was repaired on 8/25/2020.
2011 Lincoln MKZ: doors won't lock, open or latch
8 of the 145 complaints about the 2011 Lincoln MKZ describe doors won't lock, open or latch.
- owner complaints
- 8
- of this car's complaints
- 6%
- typical mileage
- 53,490
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
Like 2,000,000 other ford and lincoln vehicles already under recall, my driver's side door latch is defective. Yesterday, when I went to open the door, the handle swung open without opening the door. After doing some online research, I found this is an extensive problem affecting ford and lincoln vehicles manufactured between 2010 through 2015. Please expand your recall to include the 2011 to 2012 lincoln mkz's in addition to to 2013 through 2015 mkz's already under recall.
Drivers front door latch does not return to latched position.
At 44k mils, passenger seat switch & motor w/track malfunctioned for seat seldom used. Rpr cost reduced to $1145 due to inadequate diagnosis & 10 day wait for return of wrong parts and dealer sublets, prior electrical failure of driver door latch & locking mechanism at 39k miles both occurrences after 5 year warranty but substantialy prior to 50k mile warranty. Caruso lincoln dealer was able to get warranty repair done on door problem. I did not even attempt warranty repair on seat problem preferring to pay and pay off vehicle asap and rid myself of it.
My wife got to the mall and tried to get out of the car and the door would not unlatch. She called me frantic asking what to do. She did not dare ask a stranger, so I told her to wait and I would be right there. She was very upset by the time I got there.-20 min. The door opened normally from the outside. Later I took the door apart and found that a plastic part of the handle that transfers motion to the door latch had broken. This seems like a poor design and/ or a poor choice of material. In a different circumstance or location this could have been a life threatening event. I believe the design or material should be changed before someone is injured or worse killed.
The latch on my driver's side door slipped. The door won't open from the inside & gets stuck open. There is an active recall of the same nature on other years, same make & model: ford recall 15s16. Issue occurred when I was trying to open door.
Just over 5 yr warranty and only 39k miles of 50k warranty, when parked, driver's door locking system stopped working preventing driver from opening door to exit without rolling down window with extreme difficulty and/or inability in pulling outside door handle. To exit in nml case or in case of collision. Lincoln svc rep states it is a normal occurrence and will cost $480.00 plus to repair because it is just outside of the 5 year.warranty.
Interior door handle broke , unable to open door from inside now. To get out of car I must have key in on position to put window down, reach out and open door from outside. Put window back up. Tada....not safe
Related recalls
No recalls on record for this model year.
Questions about the 2011 Lincoln MKZ door locks
Is doors won't lock, open or latch a common problem on the 2011 Lincoln MKZ?
8 of 145 owner complaints about the 2011 Lincoln MKZ (6%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2011 Lincoln MKZ?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2011 Lincoln MKZ
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