2013 Lincoln MKZ: doors won't lock, open or latch

Filed Nov 3, 2025 · Electrical · PA

Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.

Filed Jul 22, 2021 · Locks · 71,000 miles · TX

The contact owns a 2013 Lincoln MKZ. The contact received notification of the federal safety agency campaign number: 20V331000 (Latches/Locks/Linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure the lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.

Filed Jun 17, 2020 · Locks · 35,000 miles · DE

Tl* the contact owns a 2013 lincoln mkz. The contact stated that the driver's side front door latch failed to securely close. The contact used a bungee cord to secure the door. The vehicle was taken to willis ford (15 n. Dupont blvd, smyrna, de 19977), and was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Filed Apr 9, 2020 · Body · 120,620 miles · MI

On april 4th, 2020. After leaving the freeway and making a brief stopped, a passenger exited the front left passenger sides door, and once the passenger reentered the vehicle, the door wouldn't close, latch, or lock. The passenger door will bounce back open after attempting to shut the door, the door remained unlocked and the latch wouldn't switch to the locked position which would lock the door in place. This is a huge safety and privacy risk, as we would have to drive holding manually holding the door shut, including while making turns, driving on the expressway, and while driving in various driving conditions. This is incredibly dangerous, especially in limited visibility, or during dangerous conditions such as snow, storms, and etc... This also posed a huge privacy risk, since the door remains open and unlocked without any way to securely close and lock the door, any individual can easily steal your vehicle by entering the unlocked and open passenger door side and hotwire the car. This also drains the battery since the car is trying to alert the owner that the passenger door remains open. To my dismay, this vehicle and year (2013 lincoln mkz) was involved in a recall in 2015 for the same exact reason, the dealership searched my VIN, and didn't find a recall on the vehicle. Ford and lincoln refused to work with me on the price or anything, despite literally this same model having a recall for the same exact issue that the recalled 2013 lincoln mkz models had. The issue for the first recall was caused by a broken sprawl tab, which a local mechanic literally diagnosed. The issue literally happens while stationary, in motion, on a city street, and highway. This is incredibly infuriating and has caused a $460 price tag attached to the repairs for only one door, while the recall replaced all four for free!

Filed Nov 27, 2019 · Locks · 80,000 miles · KY

Tl* the contact owns a 2013 lincoln mkz. The contact stated that the vehicle was repaired per the federal safety agency campaign number: 15v246000 (latches/locks/linkages) in 2015. While driving various speeds, the doors suddenly opened. The contact stated that the door latches failed a total of three more times. The contact found that there was a supplemental recall in 2017 per the federal safety agency campaign number: 17v210000 (latches/locks/linkages), but she did not receive a recall notification. The contact took the vehicle to oxmoor ford lincoln (located at 100 oxmoor ln, louisville, ky 40222, 502‑426‑2500) and was informed that the vehicle was not included in the supplemental recall. The manufacturer ws made aware of the failure and confirmed that the vehicle met the manufacturing dates of the recall and the location. The manufacturer provided case number: cas24969610t1x3k6. The approximate failure mileage was 80,000.

Filed Nov 26, 2019 · Locks · 32,700 miles · MI

Tl* the contact owns a 2013 lincoln mkz. While driving 20 MPH, the rear passenger side door opened without warning. The contact managed to hold the door closed with a towel and drove to jack demmer ford (37300 michigan ave, wayne, mi 48184, (734) 529-5521). The dealer taped the door closed, but did not diagnose the vehicle. The vehicle was then taken to spirit ford (4402 ann arbor rd, dundee, mi 48131, (734) 529-5521) where it was diagnosed that the rear door latch failed and needed to be replaced. The vehicle was currently being repaired. The dealer stated that the vehicle had previously been repaired per an unknown recall. The manufacturer was made aware of the failure and provided case number: 24889725, but no further assistance was provided. The contact referenced the federal safety agency campaign number: 17v210000 (latches/locks/linkages). The failure mileage was approximately 32,700.

Filed Sep 30, 2019 · Body · 110,000 miles · KY

Door latch broke it is under recall with some 2013 lincolns not all it was in our driveway

Filed Aug 14, 2018 · Body · 46,000 miles · CA

Interior driver door handle no longer sits flush with body. Periodically the door does not shut properly . I noticed a recall on that part. When asked gridley ford service (dwayne) he emphasized on your web posting it says certain vehicles and is not one of 'those' . I asked that since it is displaying same problem addressed how is my car not covered. He pulled up a printout that shows my vehicle and the recall is not listed. I asked him if there is anyone he can call to advocate for my vehicle and he said he doesn't call anybody for that. I was told repair cost was $200. I left there confused and angry.

Filed Oct 20, 2017 · Lights, Seat belts · 29,196 miles · DE

I purchased a used 2013 lincoln mkz. As of october 11,2014. It has been to the dealership a total of 11 times due to the following problems... Key fab, recall 14s21 senor air bag, recall 15s16, recall 15s14 replace power steering bolts, replace air conditioner in the car, key fab, redo recall for door latches, phone & radio device, driver front seat moved up & down & back & forth on it's own. Car was putting itself in park. Recall 15s16, center read check lights, headlights are now not coming on and I just picked up today. So now a new problem. I want lincoln motor company to repurchase this auto back. I feel very unsafe with driving this car. My family & I value my life. All of these problems started 9 months after I purchased. October 20, 2017. This is quite concerning. That I'm afraid to drive this auto

Filed Oct 4, 2017 · Body · 96,000 miles · NC

On my way to work on 10/03/2017 @ around 7am in rush hour traffic my left passenger front door swung up. I had to swerve out of traffic to miss from hitting a vehicle next to mine. I was able to safely arrive at a rite aid parking lot. I have researched and found that my model car was under a recall for faulty door latch. My car was taken to my local ford dealership where they are stating it will be $652 to repair and my car was not under recall. I'm highly upset and feel that my car should be cover under this recall as it has experienced the same defect as previous 2013 lincoln mkz owners

Filed Aug 21, 2017 · 32,000 miles · DE

The passenger side door will not close. Latch does not engage. The vehicle was stationery when discovered.

Filed Jul 13, 2017 · Body · 25,000 miles · DC

Lincoln passenger door latch. The vehicle was stationary, at a gas station having just refueled. The passenger went to close the door and door did not close. So tried again and realized the door was not staying closed. Driver checked the door latch to see if it needed to be pushed down and realized this was not the problem. The vehicle and passengers were on a trip out of state more than 8+ hours from home and it was july 4th holiday. No dealerships/ and ford/lincoln customer service not available. Had to wait until next day, contacted 2 ford dealerships one was booked the other had availability but it would take a few days. Contacted the lincoln customer service since we saw online there had been a door latch recall. We mentioned this and they told us the door latch recall had been completed on this vehicle in november 2015. This concerned me even more since this replacement piece that was to repair potentially default latches default even more quickly and with less driving. In jan 2016 we moved out of state to dc where we park the car and rarely drive the car, therefore the amount of mileage this lasted was unacceptable. We had to pay $420 to the dealership for the latch repair (ford did refund us $284 since they felt bad even though it was out of the 12 month warranty) but also has to pay $255 rental car which during holiday week in a vacation town we got the last rental car. A door latch should not break after 20 months with normal driving, not to mention the limited use of driving this car gets. A door latch is a major safety issue what if it happened to the driver's side? The car could only be driven with someone manually holding the door shut with both hands. So I am deeply concerned that either ford did not actually replace the door latch in nov 2015, or if they did the replacements are more faulty and a 12 month warranty is insufficient for a safety issue.