Back up camera freezes or goes blacks in the middle of use. In the middle of backing up, it goes out or does not even turn on when put in reverse. When it doesnt come on, it has an error message or just goes black.
2014 Lincoln MKZ: backup camera failure
9 of the 98 complaints about the 2014 Lincoln MKZ describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 9%
- recalls
- 0
Backup camera failure by model year
What owners say
Rear backup camera works intermittently. Can be backing up and viewing screen goes dark. Original equipment, no damage to automobile. Has been malfunctioning for several months now.
The contact owns a 2014 Lincoln MKZ. The contact stated that the rearview camera displayed a flipped image while reversing. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Rear view camera failure. When the vehicle is put in reverse, the rear view camera does not come on creating a safety hazard while backing up since you don't always have a line of sight due to other vehicles parked next to you. A warning message eventually pops up that says "Camera is unavailable. Please contact your dealership." The dealership diagnosed the problem on July 2, 2024 shortly after the problem started and advised that the camera needs to be replaced. The cost at that time would have been $1,230 plus tax to replace it and I have already spent $166.60 for the diagnotics. The car is available for inspection. A recall has been issued by Ford for rear view camera failures. My car is not included in the recall but I feel the recall should be extended to include my car and VIN as this is a safety hazard due to equipment failure. I have attached a copy of the invoice and quote from the Ford dealership. I am also attaching photos of the camera failure taken while the vehicle is in reverse.
-Rear view camera will only work 20% of the time at best. -The outside trunk button does not work at all, but the trunk button on the remote and inside the vehicle work. -The heated and cooling seats seldomly work. - The vehicle has randomly shut down, followed by trouble starting while in park on a few occasions in the last few years. -
The problem with this car is that the backup camera stopped working on my car. The line are gone and the image is reversed. The dealing told me it was the camera and it was almost $1,000 to replace it. I did notdo it, but now I am finding many othes with the same broplem. The safety issue is that when I back up and I am not sure if what I am seeing is accurate.
User interface for HVAC, entertainment system, and everything through the Ford Sync screen is unusable. Had this repaired 11 months prior. Issue returned. Dealer says , “There are several things going on with it. 1 The front inter face control module 2. Display screen and 3. APIM. Parts labor and tax it would run $2,670.00.” There are many instances of reports of these issues with not only the MKZ models, but with many of Ford’s lineup including Ford and Lincoln vehicles. Safety implications are uncontrollable heat (unsafe temperature levels and fatigue inducing), uncontrollable sound levels (distracting and can’t hear environment), loss of hands free, loss of backup camera.
Rear view camera intermittently does not work. Rear view mirrors don’t provide enough field of view to see all behind the car without assistance of the camera. Vehicle shows error message.
When reversing, backup camera intermittently restarts, shuts off, or never shows. This is a danger as it is unpredictable and can cause damage if it turns off while in motion. Car display says "camera unavailable. Please contact dealership". Code reader gives error c1001 general electric failure.
Service bulletins that may apply
- Certain 2014
- Certain 2014
- Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Ssm 48619
- Check Headlamp System fault message in the instrument panel cluster (IPC) after installation of a new...
- Check Headlamp System fault message in the instrument panel cluster (IPC) after one or both headlamps were...
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Lincoln MKZ backup camera
Is backup camera failure a common problem on the 2014 Lincoln MKZ?
9 of 98 owner complaints about the 2014 Lincoln MKZ (9%) mention backup camera failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Lincoln MKZ?
There are 0 recalls and 32 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Lincoln MKZ
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Lincoln MKZ?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history