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November 10, 2020 Service bulletin

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced

Lincoln technical service bulletin TSB 20-2386 for 2013-2020 Lincoln MKZ and 2013-2020 Lincoln MKZ Hybrid.

Bulletin number
TSB 20-2386
Component
Electrical system: wiring
Summary
Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness to accept the replacement mirror wiring.

Owners of these vehicles have filed 86 complaints in the electrical category.

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