I am submitting this complaint to report a serious vehicle safety incident involving my 2017 Lincoln MKZ Select that resulted in a catastrophic engine fire while the vehicle was in operation. Prior to the incident, the vehicle underwent a long block engine replacement performed by Murgado Ford Lincoln of Chicago pursuant to Ford Technical Service Bulletin (TSB) 22-2229. The repair involved removal and replacement of the engine assembly and related components. After the vehicle was returned to me following this repair, the engine later experienced a sudden catastrophic mechanical failure while I was driving. The vehicle rapidly began emitting smoke from the engine compartment and subsequently caught fire. The fire escalated quickly and rendered the vehicle a total loss. At the time of the incident, the vehicle was being operated under normal driving conditions. There was no collision or external cause that would have triggered the fire. The event appears to have originated within the engine compartment following the recent engine replacement. The vehicle was subsequently towed and is currently stored at City of Chicago Auto Pound No. 6 following the fire incident. The vehicle has not been repaired or altered since the event and remains available for inspection. Given that this vehicle had recently undergone a major engine replacement under a manufacturer technical service bulletin, I believe the circumstances warrant review to determine whether the incident may be related to: a defect in the replacement engine assembly improper installation of the engine or related components fuel, oil, or electrical system issues associated with the repair. This incident presented a serious safety risk to the driver and could have resulted in severe injury or loss of life. I was fortunate to escape the vehicle safely before the fire fully developed. I am submitting this complaint so that the federal safety agency may evaluate whether this type of failure represents a broader safety concern.
2017 Lincoln MKZ: fire, smoke or burning smell
5 of the 142 complaints about the 2017 Lincoln MKZ describe fire, smoke or burning smell.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 0
Fire, smoke or burning smell by model year
- 20181
- 20175
- 20163
- 20131
- 20122
- 20112
- 20101
- 20072
What owners say
Incident Summary – Vehicle Fire Date of Incident: Thursday, September 4, 2025 Context: I was driving to a scheduled service appointment for my car at Murgado Lincoln Dealership of Chicago Events Leading Up to the Fire While driving, I heard loud metal noises coming from under the hood. The sound was either metal pieces falling off or grinding/chomping metal against metal. Concerned by the noises, I pulled over to the side of the road. Smoke and Fire Once stopped, the car began emitting gray smoke, which quickly turned into black smoke. The black smoke entered through the dashboard, filling the interior cabin. I realized the vehicle had caught on fire. Immediate Actions Taken I quickly gathered personal belongings from inside the car. I was lucky to have evacuated the vehicle immediately to ensure my safety, despite inhalation of potentially hazardous chemicals due to the fire/ plastic of the car. I then called 911 to report the fire and request emergency assistance. The car continued to catch fire and then there was a minor explosion, as the Chicago fire department battled the fire.
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment with excessive smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #2, and the long block was cracked. The contact was informed the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
Vehicle just started running rough and then the check engine light came on and almost immediately temperature indicated excessive heat. I looked in the rear view mirror and noticed excessive white smoke coming out of the tail pipes. I stopped the vehicle and opened the hood and notice there was no coolant in the reservoir. I had the vehicle towed to the Ford Dealer in Spring Hill, Florida ($125.00). While the vehicle was at the dealership I rented a vehicle for 1 and a half months ($ 2476.72). New engine long block installed and completed on July 26, 2024 and I picked up my vehicle after I paid. ($7786.12). During the time the vehicle was at the dealership I called Ford Motor and Lincoln Motor Company but was told vehicle has not been recalled and was out of warranty. See Ford TSB 22-2229
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 50 MPH, there was smoke coming from the exhaust pipe, and the steering wheel was vibrating. There were no warning lights illuminated. The contact safely pulled over and exited the vehicle. The vehicle was towed to her residence. The next day the vehicle started; however, the failure reoccurred and the check engine warning light illuminated. The vehicle was towed to the local dealer and diagnosed with no coolant and a faulty engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,489.
Service bulletins that may apply
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Certain 2014-2020 Model Year Multiple Vehicle Lines
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Lincoln MKZ fire or smoke
Is fire, smoke or burning smell a common problem on the 2017 Lincoln MKZ?
5 of 142 owner complaints about the 2017 Lincoln MKZ (4%) mention fire, smoke or burning smell. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Lincoln MKZ?
There are 0 recalls and 66 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Lincoln MKZ
Engine failure 41Check engine light 36Overheating 31Misfire 22Loss of power 11Jerking 8Stalling 7
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