Certain 2014-2020 Model Year Multiple Vehicle Lines
Lincoln technical service bulletin 21B09-S1 for 2015-2017 Lincoln MKZ, 2016-2017 Lincoln MKX and 2017 Lincoln Continental and others.
- Bulletin number
- 21B09-S1
- Component
- Communication: manufacturer telematics
- Summary
- Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
Owners of these vehicles have filed 372 complaints in the electrical category.
Vehicles covered
- Lincoln MKZ 2015-2017 201520162017
- Lincoln MKX 2016-2017 20162017
- Lincoln Continental 2017 2017
- Lincoln MKC 2015-2017 201520162017
- Ford Fusion Energi 2014-2020 2014201520162017201820192020
- Lincoln MKZ Hybrid 2015-2017 201520162017
- Ford Focus Electric 2016-2017 20162017
- Ford C-Max Energi 2014-2017 2014201520162017
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