Low oil level between oil change cycles with over 1,000 miles remaining before oil change is required. This has happened between both oil changes so far and I have to add oil myself to ensure oil level isn’t low. The oil consumption seems extremely high and is concerning that at only 12,000 miles I’ve had this problem happen twice.
2021 Mazda CX-5 transmission complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Detected slight odor of burning oil while highway driving, mileage approximately 8,650. Three days later “low oil level” warning light lit up, mileage 8928. Allowed car to rest and checked oil level manually. Oil level was slightly above the minimum required. No signs of oil on garage floor.
Vehicle has had excessive oil consumption. Engine consumes approximately one quart of oil every 4k miles or so with normal driving not spirited. Vehicle has no visible signs of outward leaks. First oil change was at 5030 miles with approximately 5.2 quarts of Castrol edge full synthetic oil and a Purolator boss oil filter PLB14612. Vehicle currently has 9352 miles. I have not let it get to a point where oil light comes on, but it has been to the quart low dot on the stick twice so far. This should not be normal. This has not been confirmed by a dealer or independent service center as I maintain the oil checks and oil changes myself. Tailpipes do have black soot inside but is not greasy or oily. I haven't noticed a lot of smoke from tailpipes just a small bit of whitish vapor that quickly dissipates when my wife pulls it out of the driveway and starts off down the road that I contribute to normal condensation, but I nor she can see tailpipes when we are driving a longer distance of course. I haven't smelled oil burn or seen any leaks on driveway, but the oil is going somewhere. I have seen a TSB from Mazda about possible valve stem seal problems with my VIN number. I hope Mazda will resolve this within my warranty as oil consumption can cause other major engine component damage down the road i.e., catalytic convertor, oxygen sensors, carbon deposits, etc.
Oil consumption issue with the 2.5T motor. Engine is burning oil at an accelerated rate.
When the cylinder deactivation system triggers It causes the engine/car to shake and stutter. Somtimes it's suttle and other times if feels like the car is going to stall out. It's a vibration that makes it feel like your driving over cobblestones. This has been ongoing for a few months now. I'm taking it to the dealer tomorrow. It appears to be the same problem as the 2018-2019 Recall.
Bought the car brand new in May 2021, did a first oil change at around 4K miles due to the fact the car uses conventional 5w-30 oil and not synthetic oil. At around 7k miles the low oil engine light came on. Checked the dipstick and it was low. Added a quart of oil to hold me over until the next available appointment. Dealer could not find any leaks, they completed a oil change again. I went in again at 11K for another oil change. Had no problems. A few days ago at 14K low engine light came on, this time I turned the car off. Let it sit over night. Made an appointment with the dealer for the next day. Turned the car on the next morning, light went away. Both times I got a notification from Mazda connect services alerting me of these problems. (Please see attached) I brought the car in on 12/22/21 and was told the car was low on oil and nothing else could be done until Mazda comes up with a solution.
On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service department of 495 Mazda in Lowell MA who advised they had charged the battery and tested it as ok and offered to return the vehicle to me. There were no warning lights or other indication of this problem. This morning when I called for service, the dealer, 495 Mazda informed me they do not pick up failed automobiles and I should either call Mazda roadside assistance or jump start the car and bring it in. I measured the battery voltage at 2.5 volts and charged it with a high quality battery charger. The car then started. After shutting off the car there was a faint buzzing sound from the engine compartment. I advised the dealer service department of all these details. I would also note that after the car started I measured the battery voltage at over 14 volts proving the charging system works, after shutting off the engine the voltage dropped to 12.1 volts.
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